Tunnel Urban Retreat

Hotels
9.3 (101 reviews)
Street 82, Vihear Chen, Svay Dankum , Siem Reap , kh

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Delicious food
Variety of amenities
Cons:
Cleanliness issues in bathrooms
Some rooms felt cramped

Categories

Cleanliness
8.38
Some guests mentioned that the bathrooms felt unclean or outdated.
Service
9.85
Staff was consistently praised for being friendly, helpful, and accommodating.
Location
9.39
Conveniently located near shops and attractions; easy access to Tuk Tuk services.
Room Quality
8.84
Guests appreciated the cute and spacious rooms, though some issues were noted.
Amenities
9.37
Complimentary services like free Tuk Tuk rides and poolside refreshments were well-received.
Value for Money
9.33
Guests felt that the price paid was worth the experience and quality of service.
Food and Beverage
9.38
Meals were described as delicious, easy, and plentiful.
Overall Experience
9.85
Guests expressed a high level of satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:43

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms with modern amenities and a private bathroom for a relaxing stay.

Culinary Delights
Indulge in a variety of dining options from American, Cambodian to French cuisine, with vegetarian and dairy-free choices available upon request.

Relaxation and Leisure
Unwind by the outdoor swimming pool, take a stroll in the garden, or enjoy a refreshing drink at the bar for a perfect urban retreat experience.

To book your stay at Tunnel Urban Retreat for a memorable getaway, reserve now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 101 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.85
S
sahin • couple • fr
10
Herkese tavsiye ederim
Pros:

Sessiz çalışanlar çok nazik ve yardımsever havuz temiz ve güzel konumda

Cons:

Her şey istediğim gibiydi

2026-08-29 • via Nuitee
S
Suzanne • family_with_children • fr
10
Hôtel très charmant et confortable pour découvrir Siemreap
Pros:

L'hôtel est propre et possède une belle piscine, idéale pour les enfants lorsqu'il fait chaud. Le personnel est très gentil et à l'écoute.

Cons:

Beaucoup de moustiques

2026-08-25 • via Nuitee
I
Ith • couple • kh
10
2026-08-23 • via Nuitee
S
Som • family_with_children • ch
7
2026-08-20 • via Nuitee
B
Bram • family_with_children • nl
7
Pros:

The hotel is located just outside the busy centre, but within walking distance of Pub Street and the Night Market. The garden is a green oasis with a lovely pool. The tunnel-like design of the rooms is cozy, although not particularly practical. The staff are very young, friendly, and helpful. We really enjoyed our stay with the kids in the linked family-room setup.

Cons:

The tunnel-like eco-story design is quaint, but the hotel and it's staff do not match it in atmosphere. The rooms are not very big and the tunnel-design makes it feel more cramped.
The hotel is located on a poorly maintained street with potholes, mud, and litter, alongside an unpleasant-smelling canal. There is also almost no street lighting, making it less than pleasant to walk back to the hotel after dark.

2026-08-13 • via Nuitee
D
Daphne • family_with_children • nl
8
2026-08-08 • via Nuitee
P
Paweł • solo_traveller • pl
8
Pros:

Niezła miejscowka, basen głęboki da sie popływać. Nie daleko do centrum.

Cons:

Cena śniadania w porównaniu do knajp w okolicy za wysoka.

2026-08-03 • via Nuitee
V
Victoria • family_with_children • ru
10
2026-07-19 • via Nuitee
B
Brenda • family_with_children • ie
9
Very comfortable, welcoming place to stay
Pros:

The room was spacious, the beds were extremely comfortable, and the facilities were lovely. The staff were incredibly helpful and made our stay really enjoyable.

Cons:

I thought it was all good, no complaints at all.

2026-07-17 • via Nuitee
M
Markus • solo_traveller • de
1
Pros:

ich würde zu etwas berüchtigt was nie der Fall war, NIE WIEDER !!!

Cons:

nichts hat gepasst

2026-06-29 • via Nuitee
Y
Yuly • family_with_children • kh
10
2026-06-20 • via Nuitee
0
07 • solo_traveller • kh
9
Pros:

The room is clean and quiet

2026-06-20 • via Nuitee
C
CHRYSTELLE • solo_traveller • fr
10
2026-05-25 • via Nuitee
C
Chandara • couple • kh
7
Pros:

Location

Cons:

Room a bit small

2026-05-14 • via Nuitee
M
Marcel • solo_traveller • de
8
Pros:

Tolles Preis Leistung Verhältnis
Bequemes, großes Bett
Gepflegter Außenbereich
Tolles Frühstück

Cons:

Kein warmes Wasser
Badezimmer sehr schmal

2026-04-21 • via Nuitee
J
Julie • solo_traveller • gb
10
2026-04-21 • via Nuitee
A
Alain • solo_traveller • be
9
2026-04-16 • via Nuitee
H
Heytine • family_with_children • be
9
Heel leuk hotel met goede ligging
Pros:

Groene setting, mooi zwembad en leuk bed in de buis. Het personeel is supervriendelijk en het ontbijt lekker. Vlakbij de drukte en toch rustig gelegen.

Cons:

Er is geen kastruimte of legplanken in de kamer, dus dat is wat behelpen. Een aftrekker in de badkamer voor na het douchen zou fijn zijn.

2026-04-16 • via Nuitee
M
Max • couple • de
9
Super Hotel für einen Aufenthalt in Siem Reap.
Pros:

Super zuvorkommendes Personal.

Cons:

Bad gleicht eher einer Nasszelle. Einmal duschen und alles ist nass. Keine Ablagemöglichkeit.

2026-03-26 • via Nuitee
M
Marharyta • solo_traveller • ua
8
2026-03-23 • via Nuitee