Koulen Central Hotel

Hotels
9.4 (2227 reviews)
Ouknha Oum Chhay Road, Central Market, Siem Reap City , Siem Reap , KH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent breakfast
Good amenities
Cons:
Some cleanliness issues noted
Low natural light in certain rooms

Categories

Cleanliness
8.34
Some guests found cleanliness lacking in certain areas, particularly noted in one review.
Service
9.81
Multiple reviews praised the friendly and helpful staff, indicating high service quality.
Location
9.85
The location is consistently highlighted as central and convenient, making it a preferred choice.
Room Quality
9.3
Many guests reported spacious, clean rooms with comfortable amenities.
Amenities
9.33
Facilities such as the gym and pool area received positive mentions.
Value for Money
9.49
Guests indicated that the price was reasonable for the quality and services offered.
Food and Beverage
9.34
Breakfast options were noted as excellent with ample variety.
Overall Experience
9.72
Overall satisfaction from guests was very high, with multiple enthusiastic recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:41

Property Description

Luxurious Accommodation
Koulen Central Hotel, a 4-star property in Siem Reap, offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature balconies with stunning city views, ensuring a comfortable and relaxing stay for every guest.

Convenient Facilities
Guests can enjoy a range of convenient facilities such as free WiFi, a 24-hour front desk, and room service. The hotel also provides free private parking, airport transfers, and a garden for guests to unwind and relax. With a restaurant and bar on-site, visitors can indulge in delicious meals and refreshing drinks without having to leave the hotel.

Prime Location
Situated just 800 metres from King's Road Angkor, Koulen Central Hotel is in close proximity to popular attractions like Preah Ang Chek Preah Ang Chom and Royal Residence. Whether you're exploring the city or relaxing at the hotel, this property offers the perfect blend of comfort and convenience.

Book your stay at Koulen Central Hotel for a memorable experience in Siem Reap!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 2227 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 9.49
Food and Beverage: 9.34
Overall Experience: 9.72
T
Tarik • couple • gb
10
Pros:

We had such an amazing time here, the hotel itself is very new and clean and the service is absolutely fantastic. Sophorus was so kind and helpful during our stay, and though we didn’t catch their names we are particularly indebted to the two men who came to rescue us when we ran out of charge on the moped half way back from Ankor Wat (completely our own fault)! We will 100% be coming back to stay here if we find ourselves in Siem Reap again :)

2026-10-29 • via Nuitee
T
Terri • couple • us
7
Wonderful staff and a beautiful rooftop pool. Nice location...
Pros:

Staff was very nice and helpful.

Cons:

The bathrooms are very small. Somewhat outdated.

2026-10-29 • via Nuitee
C
caroline • couple • nl
6
Betere opties in de buurt.
Pros:

De ligging was prima
Personeel was geweldig! Vriendelijk, behulpzaam

Cons:

Sfeerloos hotel, zeker vergeleken met veel andere opties in de buurt.
Heel warm in centrale ruimtes en liften ( airco uit?)

2026-10-25 • via Nuitee
P
Pablogallego • solo_traveller • es
10
Ok correcto tranquilo cuidado limpio
Pros:

Muy bien perfecto

2026-10-24 • via Nuitee
M
Margaret Weiss • couple • au
10
Pros:

Very central location

Cons:

I was sick during our stay but staff happy to give me some food to keep me going.

2026-10-24 • via Nuitee
L
Leeson • couple • nz
10
Pros:

The staff, facilities and location was amazing, would highly recommend

2026-10-21 • via Nuitee
A
Anne • solo_traveller • au
10
Luxury but at an affordable cost. Would definitely come here again
Pros:

It was excellent ! Staff were great and rooms were very comfortable

Cons:

Staff went above our expectations

2026-10-21 • via Nuitee
M
Matteo • couple • it
10
Perfetto!
Pros:

Hotel bellissimo, posizione ottima e staff gentilissimo!

2026-10-20 • via Nuitee
M
Merav • couple • il
9
2026-10-15 • via Nuitee
C
Christopher • couple • us
7
Pros:

Most everything

Cons:

The loud doors slamming all night. There is literally no way to quietly close the door. No sleep:(

2026-10-14 • via Nuitee
M
Michael • family_with_children • de
5
2026-10-14 • via Nuitee
L
Laurine • couple • fr
9
Pros:

Le personnel très accueillant et très gentil, poli
La piscine très agréable aussi

Cons:

Les chambres un peu vieillotte et le petit déjeuner un peu décevant !

2026-10-12 • via Nuitee
G
giuseppe • couple • it
9
2026-10-12 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-10-12 • via Nuitee
F
Fraser • solo_traveller • gb
10
2026-10-10 • via Nuitee
P
Pawan • couple • gb
10
Nice hotel.
Pros:

Loved the stay (except the last bit)
Location - Excellent.
Breakfast - good - can be improved.
Staff: Very helpful
Cleanliness: 10/10
Room AC - fine
Lovely swimming pool - Although we didn't use this facility

Cons:

Feedback on Our Stay

The communal areas, including the lifts, upper-floor landing areas and corridors between the rooms, would benefit greatly from air conditioning, as these areas were uncomfortably warm.

We were also very disappointed with the rooftop dining experience on 3 October. We had specifically looked forward to spending a lovely Saturday evening enjoying dinner and live music on the rooftop, as we had been informed that a live band performed every Saturday.

We arrived at the rooftop at 7:15 pm and were told that the live music would start at 8:00 pm. However, when we enquired again at 8:30 pm, the staff serving our dinner continued to assure us that the music would begin. It was only at 9:30 pm that we were finally told that the staff had no idea why the live music had not taken place.

This was extremely disappointing, as we had planned our evening around this experience. Matters were made worse when, during checkout the following day, the reception staff also admitted that they did not know why the live band had not performed. The apology we received felt rather insincere and did little to address our disappointment.

We appreciate that unforeseen circumstances can arise; however, we would have expected better communication and a more professional approach from the hotel staff, rather than being repeatedly given assurances that were not fulfilled.

I hope the management will take this feedback constructively and address these issues to improve the experience for future guests.

2026-10-09 • via Nuitee
C
Carlos • couple • es
10
De lujo
Pros:

El personal, la localización. La amabilidad de cada uno de los trabajadores. Nos atendió Sophorous y estaba siempre atenta, y nos hizo la estancia mucho más fácil todo. También tuvimos una excursión en la que contratamos tuk tuk con Sam y fue todo genial. Recomendable 100%

2026-10-09 • via Nuitee
M
Mark-Paul • solo_traveller • fr
10
Calm, relaxing and luxurious stay
Pros:

Everything in this establishment is at the top level. The rooftop pool, the gym, the sauna, the hammam, the staff, and the Sky bar. It would even deserve a 5-star rating. There were far more facilities, quality, and everything was functioning perfectly than some 5-star hotels I have stayed in during my long stay in Siem Reap. In any case, it is a good address where I will definitely return without hesitation.

Cons:

Nothing

2026-10-07 • via Nuitee
S
shabtay • solo_traveller • il
10
Pros:

all its 100%

2026-09-15 • via Nuitee
N
Natasha • solo_traveller • kh
10
I was very happy
Pros:

The breakfast was very tasty and the room was comfortable. The location was central and very convenient.

2026-09-14 • via Nuitee