Koulen Central Hotel

Hotels
9.4 (2037 reviews)
Ouknha Oum Chhay Road, Central Market, Siem Reap City , Siem Reap , kh

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent breakfast
Good amenities
Cons:
Some cleanliness issues noted
Low natural light in certain rooms

Categories

Cleanliness
8.34
Some guests found cleanliness lacking in certain areas, particularly noted in one review.
Service
9.81
Multiple reviews praised the friendly and helpful staff, indicating high service quality.
Location
9.85
The location is consistently highlighted as central and convenient, making it a preferred choice.
Room Quality
9.3
Many guests reported spacious, clean rooms with comfortable amenities.
Amenities
9.33
Facilities such as the gym and pool area received positive mentions.
Value for Money
9.49
Guests indicated that the price was reasonable for the quality and services offered.
Food and Beverage
9.34
Breakfast options were noted as excellent with ample variety.
Overall Experience
9.72
Overall satisfaction from guests was very high, with multiple enthusiastic recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:41

Property Description

Luxurious Accommodation
Koulen Central Hotel, a 4-star property in Siem Reap, offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature balconies with stunning city views, ensuring a comfortable and relaxing stay for every guest.

Convenient Facilities
Guests can enjoy a range of convenient facilities such as free WiFi, a 24-hour front desk, and room service. The hotel also provides free private parking, airport transfers, and a garden for guests to unwind and relax. With a restaurant and bar on-site, visitors can indulge in delicious meals and refreshing drinks without having to leave the hotel.

Prime Location
Situated just 800 metres from King's Road Angkor, Koulen Central Hotel is in close proximity to popular attractions like Preah Ang Chek Preah Ang Chom and Royal Residence. Whether you're exploring the city or relaxing at the hotel, this property offers the perfect blend of comfort and convenience.

Book your stay at Koulen Central Hotel for a memorable experience in Siem Reap!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.4
Based on 2037 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 9.49
Food and Beverage: 9.34
Overall Experience: 9.72
O
Orlaith • extended_group • gb
9
Very good
Pros:

Location

Cons:

Walls quite thin can hear children in corridor and other rooms .
No control at pool.

2026-05-09 • via Nuitee
M
Max • solo_traveller • my
8
2026-05-08 • via Nuitee
Y
Yusuke • family_with_children • sg
10
2026-05-08 • via Nuitee
L
lucyisaturtle • solo_traveller • au
8
Great location
Pros:

Loved the pools and rooms were nice and big and comfortable. Breakfast was fine. Lots of staff floating about to help with anything

Cons:

I think they were really busy but they cleaned our rooms and didn't replace the towels so we had no towels for 2 days. Big hotel with lots of guests so breakfast was hectic with children running around screaming like they were in a playground. Really nice place but too busy for us

2026-05-06 • via Nuitee
J
Juan David • solo_traveller • co
10
2026-05-05 • via Nuitee
R
Rusli • extended_group • kh
10
Pros:

Good space

2026-05-04 • via Nuitee
F
firery • solo_traveller • ie
10
Pros:

Beautiful hotel great location. Fabulous pool area.food delicious.

Cons:

Very basic housekeeping. Could do with wiping surfaces and floor.

2026-05-04 • via Nuitee
A
Aline • extended_group • br
10
Excelente hospedagem em Siem Reap
Pros:

Antes da hospedagem, a equipe do Koulen Central Hotel fez contato oferecendo transfer do aeroporto para o hotel, o que funcionou perfeitamente, com valor apropriado. O Hotel é muito bem localizado, à uma quadra da área central, lindo, amplo, perfumado na medida certa. O quarto é confortável e limpo. Café da manhã com opções asiáticas e ocidentais, com opções preparadas na hora, em ambiente espaçoso fechado e área externa. No dia em que acordamos cedo para ver o nascer do sol em Angkor Wat, recebemos uma box de café da manhã bastante completa, o que foi muito bem vindo. A área da cobertura é incrível e bem decorada e a comida do restaurante uma delicia. A equipe é extremamente gentil e atenciosa. Recomendo muito.

2026-05-03 • via Nuitee
W
Wendy • extended_group • us
10
2026-05-01 • via Nuitee
G
Grzegorz • couple • pl
9
Pros:

Nowy, czysty hotel w dobrej lokalizacji.

2026-04-30 • via Nuitee
S
Sayoko • extended_group • jp
9
最高のバカンス
Pros:

施設がとても綺麗
部屋も清潔を保たれていた

2026-04-28 • via Nuitee
P
Paweł • couple • pl
10
2026-04-27 • via Nuitee
C
Carl • couple • us
10
Pros:

I really appreciate your staff. Mr. Lee helped with my daily travel to Angkor and restaurants in the area. Leta was also very helpful at the front desk

Cons:

The aircon thermostat was set on 24 degrees but continued to operate down to 18 degrees. I reported this but was not corrected.

2026-04-23 • via Nuitee
M
Marek • family_with_children • cz
9
2026-04-21 • via Nuitee
H
HEMANT • couple • kh
10
One of the best experience in Cambodia better than many 5star hotels in Phnompenh
Pros:

Good breakfast, big swimming pool and good recreational facilities.. Friendly and cooperative staff

Cons:

Lighting in bathroom can be improved

2026-04-19 • via Nuitee
J
Janette • solo_traveller • au
6
Pros:

Location & rooftop pool.

Cons:

Day of checkin our took was not completely ready.
True it was Khmer New Year & hotel was busy, but we did not receive bath towels until 7.30pm after 5 requests. And pillowcases arrived at 8pm. That is 5.5-6hrs after checkin.
Given we had been on a sunrise tour and it was 40 degrees, meant a shower was a priority. So disappointing start to our 2day stay.

2026-04-18 • via Nuitee
K
kevin • couple • fr
9
2026-04-18 • via Nuitee
A
Anni • couple • de
10
2026-04-18 • via Nuitee
D
Douglas • solo_traveller • us
9
Very comfortable hotel. Good lo
Pros:

Very comfortable hotel. Breakfast buffet was very good. Room was comfortable and clean. Highly recommend

2026-04-17 • via Nuitee
B
Belinda • family_with_children • au
9
Great hotel, with a great pool and gym/sauna/ice bath. Good location.
Pros:

Location was good, near a big mini mart which we frequented alot to get water.
Staff were lovely and helpful.
Breakfast was great - lots of room and not bunched in together. We never had a problem with finding seating like I have seen in previous comments. They provided a breakfast box for us (which we organised the evening before) for our early morning pick up to the temples. That was great and a good amount of food.
We had the cheaper 'atrium' room and yes, they were dark (as other reviewers have said), but we found that didn't bother us. We previously stayed in bright and lots of window rooms on our trip and honestly, they were hot and so bright in the morning, that we preferred a darker room.
Walking distance to Pub Street and markets.
ATM's close by and money changer.

Cons:

Noisy travelers talking in the hallways late at night, but that's not the hotels fault.
Pool is warm/hot - but thats because it is hot (April) and not covered. But its still nice.

2026-04-17 • via Nuitee