Hotel Villas Caracol

Hotels
Independent
9.8 (24 reviews)
Avenida Damero, Isla Holbox, QROO, 77310 , Isla Holbox , MX

Facilities

Free breakfast
Free WiFi
Garden
Luggage storage
Designated smoking area
Bicycle rentals nearby
Free breakfast
Front desk (limited hours)
Pool umbrellas
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location

Categories

Cleanliness
9.88
El hotel muy bonito, habitaciones amplias y bien cuidadas. Atención de primera, la limpieza y servicios de la habitación excelentes.
Service
10
Todo el personal (recepcionistas, meseros, housekeeping etc…) súper amables, con excelente servicio al cliente!
Location
10
Superbe établissement sur la plage. Great hotel right on the beach.
Room Quality
9.88
Habitaciones amplias y bien cuidadas, todo fantastico.
Amenities
9.38
Standard quality for this hotel tier.
Value for Money
9.38
Standard quality for this hotel tier.
Food and Beverage
9.88
El restaurante muy bueno con comida deliciosa.
Overall Experience
10
Súper recomendado este hotel, pasamos un séjour parfait.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:29

Property Description

Outdoor Pool and Garden View
Enjoy leisure time at the outdoor pool or admire the garden view.

Dining and Drinking Options
Indulge in a delicious meal at the on-site restaurant or grab a drink at the poolside bar or one of the 2 bars/lounges.

Convenient Location
Situated right on the beach, with various attractions like Holbox Beach and Main Square within walking distance.

To book your beachfront stay at Hotel Villas Caracol, visit our website now.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.8
Based on 24 reviews
Cleanliness: 9.88
Service: 10
Location: 10
Room Quality: 9.88
Amenities: 9.38
Value for Money: 9.38
Food and Beverage: 9.88
Overall Experience: 10
S
Saul family
10
Pros:

Excelente servicio!!

2025-10-05 via Nuitee
A
Andrea family_with_children
10
Pros:

El hotel muy bonito, habitaciones amplias y bien cuidadas ! Y todo el personal (recepcionistas, meseros, housekeeping etc…) súper amables, con excelente servicio al cliente!
Súper recomendado este hotel!

2025-08-23 via Nuitee
C
Cedrick family
10
Pros:

Superbe établissement sur la plage, nous y avons passé un séjour parfait.

2025-08-16 via Nuitee
T
Thomas Killian partner
10
Pros:

Great hotel with great staff. Right on the beach

2025-08-03 via Nuitee
D
Daniel family
10
Pros:

todo fantastico!! lo repetiría sin dudarlo

2025-07-30 via Nuitee
N
norma partner
10
Pros:

Magnífico hotel, atención de primera, la limpieza y servicios de la habitación excelentes. El restaurante muy bueno con comida deliciosa. Super recomendado!

2025-07-20 via Nuitee
S
Sarah friends
10
Pros:

What a wonderful stay we had at the hotel! The service was top notch, and the morning breakfast was terrific. The hotel pool and grounds are beautiful.

2025-06-28 via Nuitee
A
Alejandro family_with_children
8
Pros:

Hermoso lugar para hospedar, instalaciones excelentes, creo que la atención al huésped pueden mejor un poco más. Fue buena pero no es la mejor.

2025-06-18 via Nuitee
M
Mariana family
10
Pros:

Really cute, clean and great location.
Food & drinks were really good.
Love the vibes and the staff are the best, Natalia in the pool bar is the best.
The owner are really sweet.

2025-05-31 via Nuitee
D
Dianne
10
Pros:

Excellent hotel and staff. Love the on-site restaurant. The food is amazing

2025-05-14 via Nuitee
P
Patricia family
10
Pros:

Villas Caracol is a hidden gem that offered us the tranquility and beauty we were seeking. The beachfront is stunning and the location is perfect for couples and families wanting to relax away from the island's noise.

The property is lush, with beautifully decorated rooms that feel private, resembling treehouses. To my delight, the staff surprised me with a birthday celebration, complete with cake, champagne, and balloons in my room. The exceptional service continued with delicious drinks from bartender Natalie at the swim-up bar.

Cleanliness was top-notch, and every meal was better than what we've had at other hotels, highlighting their focus on guest satisfaction. I especially enjoyed a wonderfully relaxing massage. Punta Moquito is beautiful, and while we didn't want to leave, the location made getting to town easy. If you’re looking for a perfect getaway, just book it!

2025-05-10 via Nuitee
L
Lilly
10
Pros:

This place was an absolute gem! Small property and perfect for easy access to the pool.

2025-05-09 via Nuitee
P
philippe
10
Un e semaine en famille fabuleuse
Pros:

Le lieu est magnifique. L’entretien du site est parfait. Le personnel au petit soin. Un cocon où nous avons pu nous reposer, les enfants s’amuser entre piscine, plage et mer et une belle faune et flore et un très bon restaurant … …. Bref une semaine formidable ! Certainement un des meilleurs hôtel de l’île si ce n’est le meilleur ! Merci

2025-05-07 via Nuitee
N
Neczar partner
10
Pros:

Great friendly staff! Beautiful stay right on the water. Easy communication on WhatsApp.

2025-05-07 via Nuitee
L
Laure family
10
Pros:

Hôtel propre, joliment décoré, un véritable havre de paix. Des attentions tout au long du séjour, avec cocktail de bienvenue, un personnel aux petits soins tellement que ça en est presque gênant! La plage est paradisiaque, la piscine ombragée offre un calme apaisant.
Le petit plus : le cocktail offert lors du coucher du soleil!
Nous y retournerons avec plaisir!

2025-05-06 via Nuitee
A
Amy family
10
Pros:

Absolute pearl of a property. Rustic but luxurious. So child friendly but also lovely for adults too. We had a great stay!

2025-04-14 via Nuitee
S
Sandra
10
Pros:

Loved our stay! From checking in to checking out. The staff treated us like family. Food was delicious and that was every single meal. I highly recommend this resort and would definitely stay here again. Highly satisfied with our stay. Thank you Villas Caracol for an unforgettable stay.

2025-03-21 via Nuitee
M
Masataka
10
Pros:

Las chicas de recepción y la gente de restaurante son muy simpático y amable!

2025-03-15 via Nuitee
M
Maribel family
10
Pros:

Food was delicious and staff very friendly. Such a great customer service.

2025-03-15 via Nuitee
A
Anna
8
Mysigt hotell vid stranden
Pros:

Hotellet låg fantastiskt fint vid stranden. Fanns solbäddar som hörde till hotellet. Fint och stort rum för fyra personer. Fin inredning. Personalen väldigt trevlig och hjälpsam. Det enda som var mindre bra var väntetiden i restaurangen. Vi väntade ofta väldigt länge på mat och frukost. Jag rekommenderar ändå verkligen att bo här.

2025-01-09 via Nuitee