Casa Baloo

Hotels
10 (13 reviews)
calle 25 S/N C.P. 97707 , El Cuyo , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly hosts
Cons:
Bathroom drainage issues
Small bed size

Categories

Cleanliness
10
Rooms and bathrooms clean, but mentioned issues with bathroom drainage.
Service
10
Hosts are described as super friendly and the service highly praised.
Location
10
The hotel is a bit far from the center; the path is dark.
Room Quality
10
Bed size for two persons was considered too small.
Amenities
10
Nice new facilities with pool loungers and roof terrace.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
10
Overall a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:34

Property Description

Terrace and Family Rooms
Free WiFi and Restaurant
Continental Breakfast
Book your stay at Casa Baloo for a relaxing beach getaway in El Cuyo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 13 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
L
Lorena family_with_children mx
10
Súper recomendado
Pros:

Desayuno excelente

2026-03-25 via Nuitee
A
Anne family_with_children nl
10
Uitmuntend!
Pros:

100% score op alles. Details, hygiene, gastvrijheid, eten, uitstraling, locatie!

Cons:

Het ontbrak ons aan niets.

2026-03-23 via Nuitee
D
Dominique extended_group fr
10
Je recommande fortement ce lieu plein d’humanité
Pros:

Le côté professionnel, la gentillesse, la disponibilité, le fait de se sentir comme chez soi

2026-03-18 via Nuitee
P
Pietro family_with_children es
10
Pros:

Pressoché tutto. Struttura bellissima, rifinita in legno chiaro. Una altana con divano per poter assaporare il tramonto. Camere molto confortevoli con bagno dotato di tutti i prodotti.
Pulizie e cambio asciugamani a richiesta, quando desiderato. Piscina molto bella e tranquilla, con zone in ombra. Colazione non abbondante, ma comunque più che sufficiente per le abitudini Italiane, integrabile a richiesta con supplemento.

Cons:

L'unico problema è stato che al momento del pagamento non funzionava bene il POS e l'addebito è stato "girato" a Booking, che lo ha fatto applicando un cambio "molto" favorevole (a Booking!).

2026-03-12 via Nuitee
D
Dariusz family_with_children pl
10
Pros:

Spędziliśmy kilka wspaniałych dni w Casa Baloo. Bardzo czysto, elegancko. Miła i pomocna gospodynia Lusy.
Pyszne śniadania, niedaleko do plaży, czysty basen. Świetny taras na dachu.

Cons:

Brak

2026-03-02 via Nuitee
K
Karina family_with_children fr
10
Pros:

Muchas cosas buenas que decir.
Primero, la calidad humana de los propietarios. Nos trataron muy bien e incluso nos apapacharon con un gran detalle para mi mamá. Las instalaciones magníficas, los acabados de gran calidad y buen gusto. La terraza en la parte alta le da un gran plus. El desayuno incluido muy rico! Todo bien y con gusto volveríamos! No encontramos ruido cercano así que eso estuvo de lujo!

Cons:

Todos nos gusto!

2026-02-13 via Nuitee
C
christine family_with_children fr
10
Pros:

C est très beau très propre et hôte est merveilleuse d une gentillesse et d une disponibilitée

2026-02-11 via Nuitee
S
Sira family_with_children de
10
Pros:

Wunderschöner, ruhiger Ort. Mega,freundlich, kein Wunsch bleibt unerfüllt. Es gibt sogar Schirme und Klappstühle für den Strand. Tolle Dusche! Alles toll!

Cons:

Straße dort hin etwas holprig. Von innen kann man nicht abschließen, aber die Insel scheint sehr sicher.

2026-01-14 via Nuitee
M
Ma family_with_children mx
9
Baloo, baloo, rarara
Pros:

Sus instalaciones y el personal muy empaticos y serviciales

Cons:

Que estaba fría el agua de la alberca, sobretodo por el clima del tiempo

2026-01-12 via Nuitee
J
Jan family_with_children de
10
Beste Gastgeber während unserer Mexiko Reise
Pros:

Absoluter herausragender Service sehr freundlicher Gastgeber. Lucie behandelte uns wie Könige. Die Anlage ist sehr geschmackvolle eingerichtet, sehr gepflegt und sauber. Das Essen war wunderbar.

2026-01-04 via Nuitee
F
Frederic couple ca
10
Inoubliable
Pros:

Je vais commencer par l’accueil que nous avons reçu par la merveilleuse personne qui est Lucie nous avons adoré l’emplacement et au premier regard nous savions que l’endroit était parfaitement entretenu tout était nickel de l’extérieur à la chambre, de plus ils nous ont conseillé sur les lieux restaurant et autres choses au alentours,la seule chose que que nous regrettons c’est de pas avoir resté plus longtemps, Casa Baloo et le personnel resteront gravé dans notre mémoire pour très longtemps,nous avons passé un séjour mémorables !!!!

Cons:

Rien du tout

2025-12-31 via Nuitee
N
Nadine family_with_children ch
10
Highly recommend, a real gem!
Pros:

We had a wonderful stay at Casa Baloo, the best hotel we’ve stayed at in Mexico so far. From the warm welcome by Lucy, it was clear that everything here is done with great care and attention to detail. The whole property is impeccably maintained, from the beautiful pool area to the rooms, and there’s even a rooftop with views over the lagoon.

We stayed in the spacious family room. It was nicely decorated and had a well-equipped small kitchen (induction plates!), which was ideal for us. We could prepare snacks for the beach for our daughter, there was even Tupperware. Breakfast was served in a lovely garden area under palm trees and included fresh juice or coffee, fruit with granola, and every day a different selection of sweet and savory pastries. You can also order more from the menu. We tried the omelet and pancakes, both delicious.

Before booking, I was a bit unsure about the location, since the hotel seemed to be at the edge of town. But actually, it turned out to be perfect: about a 4-minute walk to the beach, 10 minutes to the town center with supermarkets and coffee shops, and close to the kite-surfing area and several beachside restaurants to the east. There are also plenty of great restaurants nearby.

We loved El Cuyo. It’s a relaxed, lovely, and very safe beach town with an amazing beach, perfect for kite-surfing lovers, families, and travelers who enjoy nature, a serene atmosphere, and laid-back beach vibes. There are no clubs, loud bars, or beach clubs. Lucy provided beach towels, chairs, and a parasol, although it was too windy for us to use it. The sea got in the afternoon a bit rough, I was glad we brought a children’s swim vest.

We stayed five nights, but it felt too short. In hindsight, we would have skipped Río Lagartos and stayed longer in El Cuyo. We actually saw more flamingos here than on the tour there (in December, but in the breeding season this could be different).

2025-12-30 via Nuitee
C
Claudia couple de
8
Schöne neue Anlage
Pros:

Schöne neue kleine Anlage.
Zimmer und Badezimmer sauber.
Liegen mit Auflagen am Pool und eine Dachterrasse mit Hängematte.

Cons:

Unser Bad war noch nicht baumangelfrei. Duschwasser lief nicht richtig ab, Toilette schepperte beim Aufstehen.
Das Bett war für 2 Personen (ca. 120 cm) zu klein.
Kein Trinkwasser im Zimmer/Anlage.
Die Anlage ist recht weit weg vom Zentrum, der Weg bis dort ist dunkel.

2025-12-06 via Nuitee
T
Tessa family_with_children be
10
Authentiek en gastvrij Mexico
Pros:

Bij Casa Baloo kom je thuis. De liefde waarmee het hotel wordt gerund is authentiek. Je goed voelen staat centraal. Lucy Irene en Umberto zijn super lieve hosts. Het hotel is kraaknet.

Cons:

Niets

2025-08-02 via Nuitee
M
Marta young couple gb
10
The perfect place to stay! Absolutely faultless!
Pros:

The perfect place! ⭐️⭐️⭐️⭐️⭐️
We stayed 8 nights at Casa Baloo and it was the best choice ever! Lucy, the host, is the kindest, most helpful host you could wish for. She went out of her way to make sure we had everything we wanted.
The rooms are clean and comfy. The pool is lovely. The food in the restaurant is delicious and offered authentic Mexican cuisine as well as other treats. My favourite thing was the roof terrace - views over the lagoon, the jungle and the chance to watch the sunrise and sunset !!
If you’re going to Mexico, Casa Baloo is an excellent choice of where to stay. 100% recommended 😍

Cons:

-

2025-03-01 via Nuitee