The Cactai

Hotels
9.3 (192 reviews)
312 East Camino Monte Vista , Palm Springs , us

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Free
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Express check-in/check-out
Safety deposit box
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great pool
Clean and comfortable rooms
Good location
Cons:
Noisy refrigerator
Service issues with flooding incident

Categories

Cleanliness
8.79
Several reviewers noted cleanliness positively, but one mentioned an issue with flooding.
Service
8.76
Mixed reviews regarding service, with one negative experience affecting the perception.
Location
10
Several reviews mentioned great location with easy access to restaurants and shopping.
Room Quality
9.3
Rooms were described as spacious and comfortable across multiple reviews.
Amenities
9.75
Pool and spa were positively highlighted, contributing to the overall experience.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
9.24
Standard quality for this hotel tier.
Overall Experience
9.79
Despite some service issues, most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:18

Property Description

Outdoor Swimming Pool and Garden

Concierge Service and Free WiFi

Close Proximity to City Center and Golf Courses

Book your stay at The Cactai for a relaxing getaway in Palm Springs!

Important information:

Parties are allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.3
Based on 192 reviews
Cleanliness: 8.79
Service: 8.76
Location: 10
Room Quality: 9.3
Amenities: 9.75
Value for Money: 8.78
Food and Beverage: 9.24
Overall Experience: 9.79
H
Harry • couple • us
10
2026-04-18 • via Nuitee
B
Beril • couple • us
10
2026-04-10 • via Nuitee
N
Nadia • couple • us
10
Our stay was excellent and comfortable and location was ok.
Pros:

In good condition.

Cons:

The back door could be sealed better and perhaps having an extra layer of privacy on the main living room windows.

2026-04-09 • via Nuitee
P
Pamela • solo_traveller • us
10
Luxury at a decent price
Pros:

Everything was lovely, the fancy toilet and comfy bed and many other details are well curated.

Cons:

Nothing it’s amazing

2026-04-09 • via Nuitee
C
Cherry • extended_group • nz
10
Pros:

Clean, quiet and retro

2026-04-09 • via Nuitee
C
Cathrine • couple • se
9
2026-04-08 • via Nuitee
R
Ronja • couple • de
10
Super Aufenthalt - zum Wohlfühlen 😍😎
Pros:

Das gemütliche, saubere und stylische Zimmer und die gesamte Anlage!

2026-04-07 • via Nuitee
S
santiago • couple • us
10
2026-04-07 • via Nuitee
M
medhi • couple • gb
10
It was hard to leave!
Pros:

Everything was perfection!

2026-04-07 • via Nuitee
V
Vivienne • extended_group • us
10
2026-04-06 • via Nuitee
M
mike • solo_traveller • us
10
2026-04-05 • via Nuitee
P
Phillina • couple • us
8
2026-04-03 • via Nuitee
S
Susan • extended_group • us
10
Would highly recommend this property. Was safe & comfortable. Great location & staff who communicated in a very
Pros:

So cosy & adorable. Love the vibe w/decor. So clean & comfortable. And … the pool area couldn’t be more inviting… just loved it!!

Cons:

Traveled w/a slightly handicapped family member. Just a suggestion in bathroom - a rubber bath mat for shower - was a little slippery/floor & some kind of hand bar to grip onto in shower. //Couldn’t find a plunger. Had an issue w/toilet not flushing. Maintenance arrived the next morning right on time and he was delightful. . Very friendly and took care of the issue within 10 minutes. We may have been able to resolve if we had one.

2026-04-02 • via Nuitee
J
Jean • couple • us
8
Disappointing because of location but a comfortable room.
Pros:

Nice little pool. Comfortable bed

Cons:

In the advertisement it says it is downtown. But in fact it was 2 miles out. That fooled us because we wanted to be downtown. This motel was right across the street from one we stayed in a month before and we had specifically looked for closer in. Disappointing; and the other one was cheaper and had a better pool plus a restaurant.

2026-04-02 • via Nuitee
A
Angelika • extended_group • at
10
Preis-Leistung top
Pros:

Man konnte rund um die Uhr (natürlich unter Rücksichtnahme der anderen Gäste) das Pool und auch das Whirlpool benutzen. Das ist toll, da wir oft erst spät in die Unterkunft gekommen sind und andernfalls gar nicht die Möglichkeit der Nutzung in Anspruch nehmen hätten können

Cons:

Wir waren 2 Nächte dort, die Betten wurden nicht gemacht, das is jetzt nicht schlimm, aber es wurde somit auch kein Kaffee für die Kaffee-Maschine nachgebracht...

2026-04-02 • via Nuitee
R
Rodjiana • family_with_children • us
10
2026-03-26 • via Nuitee
C
Cynthia • couple • us
5
Adequate for a nights sleep but would not stay again.
Pros:

The hotel has the potential to be very lovely. Small, quaint and sweet pool area. Very quiet.

Cons:

As a traveler after a long day, I was not aware of the check-in instructions and felt frustrated that I had to fill out something online, upload documents such as drivers license, etc. in order to get a room assignment and room code. I don’t check emails while in the road. There should have been text message or booking.com messaging instead of finding out from someone lounging near the pool. Another couple after us had the same issue. While I appreciated the style of the room it was cold rather than cozy. Snack bar was non/existent while beverages were plentiful. Just too tired to hunt for places nearby to eat. Not impressed with the general area.

2026-03-21 • via Nuitee
J
Jeanne • solo_traveller • us
10
Lovely propert! Clean and cool decor!
Pros:

This property is amazing. The decor of the rooms is amazing. The pool and spa area are beautiful! The room was spacious and spotless! This will be our place to stay anytime we come to Palm Springs!

2026-03-20 • via Nuitee
S
Stephen • couple • us
9
Overall would come back. Rooms are good. Just lock your doors
Pros:

Short distance to Palm Canyon Drive, which is nice.

Cons:

It’s across the street from the methadone clinic.
There’s no staff on site, so be prepared to text. They are fast though to respond.

2026-03-20 • via Nuitee
N
Nicki • solo_traveller • us
10
Wonderful place to stay outside of downtown but still close enough. Staff was great, Brian was kind and helpful.
Pros:

Chic, quiet, comfortable, nice pool, great decor. Great back patio and dog friendly.

Cons:

Would be nice to have the back patio gated off from the other room’s back patio patios. There is a barrier, but then an opening where other people’s dogs could come into your section section.

2026-03-19 • via Nuitee