The Cactai

Hotels
9.3 (244 reviews)
312 East Camino Monte Vista , Palm Springs , us

Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Great pool
Clean and comfortable rooms
Good location
Cons:
Noisy refrigerator
Service issues with flooding incident

Categories

Cleanliness
8.79
Several reviewers noted cleanliness positively, but one mentioned an issue with flooding.
Service
8.76
Mixed reviews regarding service, with one negative experience affecting the perception.
Location
10
Several reviews mentioned great location with easy access to restaurants and shopping.
Room Quality
9.3
Rooms were described as spacious and comfortable across multiple reviews.
Amenities
9.75
Pool and spa were positively highlighted, contributing to the overall experience.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
9.24
Standard quality for this hotel tier.
Overall Experience
9.79
Despite some service issues, most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:18

Property Description

Outdoor Swimming Pool and Garden

Concierge Service and Free WiFi

Close Proximity to City Center and Golf Courses

Book your stay at The Cactai for a relaxing getaway in Palm Springs!

Important information:

Parties are allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.3
Based on 244 reviews
Cleanliness: 8.79
Service: 8.76
Location: 10
Room Quality: 9.3
Amenities: 9.75
Value for Money: 8.78
Food and Beverage: 9.24
Overall Experience: 9.79
B
Beatriz extended_group us
5
Disappointing
Pros:

Espaço do quarto, preço das bebidas, piscina...

Cons:

We liked everything; however, in addition to putting a $250 hold on my card without prior notice, they charged an extra $60 for a small stain on the blanket. I find that to be an exorbitant amount!

2026-07-22 via Nuitee
M
Martinez couple us
10
2026-07-22 via Nuitee
A
anna couple au
10
Great value for money and facilities to boot
Pros:

Peaceful and no children
Great ammenities
Quiet location

Cons:

Nothing

2026-07-22 via Nuitee
M
Madyson solo_traveller us
10
My time at the Cactai was amazing, I can’t wait to go back!
Pros:

It was nice, clean, comfortable, and quiet.

Cons:

N/A

2026-07-22 via Nuitee
J
Jennifer couple us
10
Cute little relaxing get away
Pros:

The rooms are so spacious and comfortable

Cons:

Nothing really loves my stay

2026-07-21 via Nuitee
M
Monique couple us
10
Perfect getaway
Pros:

Great room and decor such a cool vibe

Cons:

Can’t say anything bad

2026-07-21 via Nuitee
J
Joanna solo_traveller fr
9
Pros:

L'emplacement par rapport à centre ville, la taille de l'hôtel (petit, intimiste), le design de l'ensemble, la piscine, la taille du lit, la sdb

Cons:

L'eau dans jacuzzi brulante, inutilisable en été, manque grille pain et micro-ondes dans la cuisine.

2026-07-20 via Nuitee
T
Tony solo_traveller us
9
Pros:

Property was clean and nice room was great pool temperature was really good

2026-07-13 via Nuitee
B
Brittany couple us
10
Would stay again!
Pros:

Absolutely loved the decor, the space and the cleanliness!

Cons:

A little further out from downtown but I knew that when booking.

2026-07-07 via Nuitee
M
Melanie couple us
8
Stylish accommodations in great area
Pros:

The design is impeccable and our room was large and comfortable.

Cons:

There was dog poop right next to the hot tub. However, an employee picked it up about 45 minutes after I emailed the management.

2026-07-02 via Nuitee
D
deirdre-doris solo_traveller us
10
Perfect Retreat
Pros:

Location and parking were great! The property has lovely curb appeal and is on a street with rather light traffic. It felt secure right away with the key-coded gate and visible cameras along the property line. The property was well-appointed overall and visually quite pretty. I wasn't really sure what to expect on the "hands-off but available" approach, but I LOVED IT!! Super peaceful and no fuss, and I received timely responses, so I knew we'd be good if we found we needed anything. Housekeeping was available and staff was on-site daily. They did a lovely job!! The room had all the odds and ends that you might need, including a variety of soft and hard beverages in the fridge. Bathroom, patio, and the bed were all highlights for me. The pool area was perfect--plenty of space, comfy lounge furniture, cleanliness, good navigability, sufficient shade. The other guests we happened to meet were friendly, but everyone gave each other space.

Cons:

We would have liked a TV in the bedroom, and thought the living room and patio furniture could've been more comfortable, but everything fit the design so well, so no real deal-breakers. We really enjoyed our stay and will be looking to return!

2026-07-01 via Nuitee
S
Sullivan solo_traveller us
10
it was the perfect overnight. Stay on a road trip. Very comfortable and pleasant for me and my dog. Wish I could’ve stay
Pros:

such a sweet little oasis! Aesthetically pleasing, loved all of the cacti on the property. The pool was a perfect temperature, and I also enjoyed the hot tub. The room itself was perfect, like a little Airbnb.

Cons:

honestly, no complaints.

2026-06-30 via Nuitee
R
Regina couple us
10
Great place to stay.
Pros:

Boutique modern contemporary hotel conveniently located .

Cons:

Self service check in no attendant on duty.

2026-06-21 via Nuitee
C
Chirag couple us
10
2026-06-16 via Nuitee
D
Dawn solo_traveller us
10
perfect getaway
Pros:

I loved everything about the Cacti. Everyone staying there was so friendly and it was quiet even with guests at the pool. I felt completely safe. Only stayed a couple days but will come again.

Cons:

I think I loved everything.

2026-06-15 via Nuitee
M
Marta solo_traveller pl
9
2026-06-12 via Nuitee
A
Abbie couple gb
10
Amazing
Pros:

It was such a beautifully designed hotel, the rooms were spacious and super clean

I cant wait to come back, would HIGHLY recommend

Cons:

Nothing was perfect

2026-06-12 via Nuitee
K
Kun Hsien extended_group us
9
2026-06-11 via Nuitee
J
Joshua solo_traveller us
9
2026-06-09 via Nuitee
J
Jesus extended_group mx
9
Cómodo, muy bonito y tranquilo
Pros:

Es rápido el proceso de check in

Cons:

No tengo quejas

2026-06-08 via Nuitee