City Hotel

Hotels
7.1 (204 reviews)
121, City Terrace, Opp. C.S.T. Station Main Gate, Walchand Hirachand Marg, Mumbai, Maharashtra 400001 , Mumbai , in

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Cons:
Small room
High price

Categories

Cleanliness
7.24
Some shared bathroom concerns but generally mentioned as clean.
Service
8.21
Staff described as friendly and accommodating.
Location
9.25
Excellent location near the central train station and good views.
Room Quality
6.2
Room size concerns and lack of window noted.
Amenities
7.23
Basic amenities noted with a good rooftop terrace.
Value for Money
6.19
Price considered a bit high.
Food and Beverage
5.24
Breakfast not available.
Overall Experience
7.21
Generally positive experience with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:37

Property Description

Central Location in Mumbai
Located in the heart of Mumbai, City Hotel offers easy access to major attractions and transportation hubs like Chhatrapati Shivaji Terminus Railway Station and the airport.

Modern Amenities
Enjoy the convenience of a restaurant, room service, and a 24-hour front desk during your stay. Stay connected with complimentary WiFi and relax in rooms featuring city views from private balconies.

Nearby Attractions
Explore iconic landmarks such as Crawford Market, Prince of Wales Museum, and Rajabai Clock Tower located just a stone's throw away from the hotel.

Experience the best of Mumbai at City Hotel. Book your stay now for a memorable visit.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 204 reviews
Cleanliness: 7.24
Service: 8.21
Location: 9.25
Room Quality: 6.2
Amenities: 7.23
Value for Money: 6.19
Food and Beverage: 5.24
Overall Experience: 7.21
M
Morgane couple fr
5
2026-02-12 via Nuitee
B
Bimal couple np
9
2026-02-09 via Nuitee
A
ange-Marie couple fr
6
Pros:

L emplacement à côté de la gare

Cons:

La chambre réservée n avait pas de salle de bain privative. On a changé en payant un supplément.

2026-02-08 via Nuitee
R
Rigó solo_traveller hu
10
2026-02-08 via Nuitee
G
GYANENDRA solo_traveller in
8
2026-01-20 via Nuitee
A
Alex couple ro
1
Verry Bad
Pros:

Location , Staff.

Cons:

I found bed bugs in the mattress.

2026-01-19 via Nuitee
M
Mohamed family_with_children in
10
Pros:

The locationn is 50m to csmt railway station

2026-01-19 via Nuitee
S
Saifuddin family_with_children in
6
2026-01-19 via Nuitee
F
Filipe solo_traveller fr
7
Practical near the main train station
Pros:

Right in front of the CSMT train station

Cons:

Very noisy street with windows not soundproof

2026-01-15 via Nuitee
S
Shantilata couple in
9
2026-01-12 via Nuitee
T
Tomáš couple cz
8
2026-01-08 via Nuitee
K
Klaus solo_traveller za
8
2026-01-06 via Nuitee
S
saleem couple in
10
Ossum
Pros:

Very good staff with decent facility.

2025-12-29 via Nuitee
J
Julija couple si
1
Pros:

The location, main railway station is just across the road, this is why we chose this accomodation

Cons:

Very hard bed and pillow, it almost feel like you sleep on the rock. The phone on the hall started ringing around 5 a.m. and woke us up. It rang for several times till 6 a.m., then we left the hotel earlier, this was really bad to woke up guests like this.
Very bad smell in the bathroom.

2025-12-28 via Nuitee
R
Ritesh extended_group in
8
2025-12-26 via Nuitee
S
Sergey couple kz
5
Pros:

Хорошее расположение, совсем рядом от района Колаба

Cons:

Ужасная шумоизоляция, слышно, как жильцы хлопают дверью. На этажах зачем-то расположены древние телефоны, которые постоянно звонят, но трубки никто не берет. Так же, если такой же древний телефон зазвонил в соседнем номере, вы будете слышать это и в своём, почти так же громко.

Номера отремонтированы так, как будто это делали специально, чтобы поиздеваться над постояльцами. Мы брали 2 номера, в одном для того чтобы умыться, приходилось тянуться к раковине через столешницу и я с ростом в 178см еле дотягивался чтобы умыться.
Во втором номере они разместили выключатели в ванной комнате ЗА дверью. Когда ты открываешь дверь, то не можешь нажать на выключатель, пока не закроешь ее изнутри или не изогнешься как осьминог.

В одном из номеров был запах плесени.

В номерах есть ниши под холодильник, но холодильников нет. Нет так же даже чайника.

Мы брали номера делюкс и супериор и оба они крошечные настолько, что может начаться клаустрофобия.

Так же, отель не подойдет для пожилых, потому что вход в него по очень крутой лестнице, которая очень высокая.

Лифт травмоопасен, потому что закрывается сеткой-лягушкой, если Вы или ребёнок нечаянно просунет руку между решёткой, может легко оторвать пальцы в движении.

Туалетной бумаги так же нет в номерах.

2025-12-24 via Nuitee
J
John solo_traveller ie
9
Un ubicacion ideal
Pros:

City Hotel esta muy bien ubicado en frente de la estacion CSMT y en el distrito Fort. El personal fue muy amable y servicial especialmente en mi primer viaje a la India. Una ubicacion ideal.

Cons:

Nada aunque si eres alto ten cuidado ya que los habitaciones con bano compartido tienen techos bajos

2025-12-13 via Nuitee
A
Andreya extended_group nz
7
Pros:

Literally across the street from the central train station, so very good when we arrived late at night. Clean.
The low ceiling on our floor was quirky.

Cons:

Might have been a struggle to get down from the 7th floor in a fire. Shared bathroom (but it was clean and I had been informed).

2025-12-05 via Nuitee
S
Santosh couple in
10
Pros:

All good 👍

2025-12-04 via Nuitee
P
pierre-emmanuel solo_traveller fr
8
2025-12-02 via Nuitee