Hotel Alpin Superior

Hotels
8.5 (161 reviews)
Mischistrasse 18 , Saas-Fee , ch

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast services
Communication issues

Categories

Cleanliness
8.21
Good size room, everywhere was very clean and well cared for.
Service
9.18
Helpful staff, though some communication issues noted.
Location
9.22
Perfect localisation, right in front of the gondola.
Room Quality
8.17
Good room size, comfortable beds. Some noise issues mentioned.
Amenities
8.2
Wellness area was closed, limited flexibility with late checkout.
Value for Money
8.66
Some guests expressed disappointment regarding service despite good location.
Food and Beverage
7.71
Breakfast had limited selection and some issues with service.
Overall Experience
8.68
Generally pleasant stay, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:08

Property Description

Luxurious Wellness Facilities
Indulge in relaxation with a sauna, steam bath, solarium, and whirlpool at Hotel Alpin. Stay active with fitness facilities for a rejuvenating experience.

Gourmet Dining Experience
Savor a buffet breakfast, fresh salads, and a delightful 4-course dinner at the hotel. Unwind at the inviting bar with a selection of cocktails and nightcaps.

Exciting Recreational Activities
Engage in various activities like billiards, table tennis, and darts. Enjoy outdoor games on the sunny terrace and make use of the ski storage room for a hassle-free skiing experience.

Experience comfort and luxury at Hotel Alpin – book now for an unforgettable stay!

Important information:

Saas-Fee is a car-free village. Please call the hotel from the parking block at the entrance to the village or from the bus station and your luggage will be picked up.

Please note that cable cars for summer skiing are not available free of charge during summer season.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 14 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an existing bed.
    Children up to and including 15 years old stay for CHF 60 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 161 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
A
Annalis • couple • ch
5
Aufenthalt okay. Personal, das nur mässig ENGLISCH spricht, bemühte sich sehr... auch bei Polizei.
Pros:

Frühstück war minimal okay

Cons:

Zimmer gegen die Bahn war früh morgens laut

2025-10-14 • via Nuitee
M
Markus • solo_traveller • ch
8
2025-10-13 • via Nuitee
M
Manuela • family_with_children • ch
10
2025-10-06 • via Nuitee
L
Laetitia • solo_traveller • ch
5
Disappointed.
Pros:

The localisation is perfect. Right in front of the gondola.

Cons:

2 days prior my arrival I asked if I needed to let them know my arrival hour so they no when to pick me up from the saas fee parking. They told me no they come 5 minutes after you called them on the phone once at the parking. Well I tried calling for 35 minutes with the Saas fee parking phone and my personal one. For 35 minutes no answers. Just “not available”.
So waited 35 minutes for an answer and then once I had a hold of someone they told me me in less than 5 minutes we will be here. They arrived 18 minutes later… so nearly 1 hour after my arrival I checked in the hotel.
The room was extremely cold and no way of adding warmth.
I had a breakfast included, the receptionist told me it will be starting from 6am. well I went down at 7h45 and the reception doors and lights were closed. No one inside. We were 3 guests looking around because none of us understood. Then we managed to to enter through the fitness area and there were no breakfast. And then one staff arrived and told us “we are sorry it is usually not like this”. No explanation, no professional gesture, a discount or any thing. As I had a meeting at 8h20 I had to leave with no breakfast and nothing with me as there were supposed to be one. So extremely disappointed about this.

2025-10-05 • via Nuitee
M
Mattheus • solo_traveller • nl
9
Pros:

Goed uitgebreid ontbijtbuffet. Dinerbuffet met elke dag soep. Grote, sfeervolle kamer.

Cons:

Wij waren in een rustige periode in het hotel. Dan ging al vrij vroeg (21.00 uur) het licht in de lobby uit.

2025-09-28 • via Nuitee
A
Andrea • couple • de
9
Ein sehr angenehmer Aufenthalt in einem guten Hotel mit hervorragenden Service.
Pros:

Sehr zuvorkommendes höfliches Personal. Am Empfang wurde ein sehr gutes Deutsch gesprochen, ansonsten Englisch.
Das Hotel liegt direkt an der Bergbahn, gute Lage. Das Frühstück war gut.
Ein neuer Glasaufzug ist vorhanden.
Das Hotelzimmer hatte einen schönen Balkon in Richtung Bergbahn, war groß, die Betten waren bequem.
Mein Mann und ich fanden den Aufenthalt sehr angenehm.

Cons:

Eine winzige Kleinigkeit (hat meinen Mann nicht gestört): das Raumspray war etwas stark. Aber einmal gut durchgelüftet, was ja kein Problem war und alles war gut.

2025-09-10 • via Nuitee
P
Philippe P. • couple • ch
5
Gutes Hotel nahe Talstation
Pros:

Tolle Lage und schöner Südbalkon mit Sicht auf die Berge
Frühstückt bereits um 6h möglich. Da wir eine Hochtour machten, war dies ideal für uns.

Cons:

Wellnessbereich zu, schlechte Flexibilität für Late Checkout, der Frühstücksraum kühl eingerichtet

2025-09-08 • via Nuitee
Y
Yi-Hui • extended_group • tw
8
2025-08-30 • via Nuitee
S
Sean • couple • gb
9
Friendly staff and helpful
Pros:

Helpful staff, room and breakfast basic

2025-08-23 • via Nuitee
S
Sarah • couple • ch
5
Nicht empfehlenswert
Pros:

Lage

Cons:

Der Duschschlauch spritzt in alle Richtungen, Nasse decke in der Dusche. Frühstück sehr einfach, unreife Früchte.

2025-08-20 • via Nuitee
R
Robin • solo_traveller • gb
10
Great hiking week.
Pros:

Good size room, everywhere was very clean and well cared for. Early breakfast before 0700hrs enabled early hiking starts. Staff speak good English, very well located opposite Alpine Express and 5 mins walk to bus station. Very quiet location despite closeness of facilities. Restaurants 5-10 mins walk away.

Cons:

Nothing.

2025-08-13 • via Nuitee
K
Kathrin • extended_group • de
7
Es hätte besser sein können!
Pros:

Die Lage ist top. Die Zimmer sind sauber.
Die junge Frau mit den dunklen langen Haaren bemüht sich sehr.

Cons:

Das Hotel hat keinen Charme, keine Deko oder Blumen. Das Servicepersonal überfordert, Verständigung schlecht. Wellness seit Monaten geschlossen. Das Essen einfältig. Zum Frühstück wenig Auswahl, kein Gemüse oder regionale Produkte. Balkon wird als Abstellraum genutzt.

2025-07-27 • via Nuitee
N
Nicolai • couple • de
10
Gutes Hotel in sehr guter Lage
Pros:

Sehr saubere und ordentliches Hotel, das Personal ist sehr freundlich und bemüht. Lage ist direkt an der Talstation der Gondel zum Kreuzboden - zum Wandern perfekt. Abholung direkt am Parkhaus. Frühstück ist sehr gut.

Cons:

Die Unterkunft ist ein bisschen in die Jahre gekommen - unser Zimmer war aber frisch renoviert worden.

2025-07-22 • via Nuitee
• family_with_children • es
8
2025-07-21 • via Nuitee
K
Ken • solo traveller • gb
9
Superb
Pros:

right next to the ski lift, sauna, and whirlpool working again. What’s not to like?

2025-04-30 • via Nuitee
I
Innes • solo traveller • gb
9
Comfortable well-appointed hotel, perfect for skiers (and indeed summer visitors).
Pros:

If you like skiing, the location is perfect: opposite the main gondola (Alpin Express; oddly not one of booking.com's options in the "Which ski lift did you use the most?" question) and you can ski right down to the other side of the road. Good-sized bedroom (mine had a terrace overlooking the village and it was an 'ordinary' double bedroom), friendly helpful staff, very good buffet breakfast and - extremely useful - every room had a dedicated locker in the dry room in the basement for storing ski gear, with heated bars you hung your ski boots on). I didn't use the sauna or hot tub, but those facilities are there from 3pm. I'd certainly stay here again and Saas-Fee itself is an attractive car-free village, with great late-season skiing ideal for intermediates (lots of wide reds and 2000m drop as a continuous run from the glacier to the village).

Cons:

Nothing could have been better. Great hotel in a traditional but car-free village, perfect for late season skiing.

2025-04-07 • via Nuitee
J
Janet • young couple • ch
9
Superb
2025-03-25 • via Nuitee
L
Lou • solo traveller • au
9
Superb
2025-03-20 • via Nuitee
S
Sorin • family with young children • ch
9
Wonderful ski holidays in a very nice hotel
Pros:

Excellent location of the hotel, in front of the cable car and close to the center; spacious and clean room, with balcony and mountain view, and comfortable beds; tasty breakfast and the option to have dinner in the hotel; the wellness area (sauna, jacuzzi and steam room); the friendly and helpful staff; the free shuttle between the parking and the hotel; the wi-fi; the heated ski room

Cons:

Minor details, e.g. it would be nice to have cups to drink water after the sauna

2025-03-19 • via Nuitee
L
Laurie • young couple • gb
8
Perfect location for daily skiing.
Pros:

Superb location next to main cable car. Clean, spacious room with balcony facing the mountain. Efficient room cleaning daily. Nice sauna/jacuzzi/steam room area. Good ski locker area

Cons:

No restaurant except for buffet breakfast.

2025-03-14 • via Nuitee