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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
Review Highlights
Categories
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Property Description
Serenity and Comfort Await at Hotel Preethi Palace
Family-Friendly Accommodation: Hotel Preethi Palace offers spacious family rooms, providing the perfect retreat for you and your loved ones to relax and unwind.
Scenic Mountain Views: Wake up to breathtaking mountain views from your room at Hotel Preethi Palace, offering a picturesque backdrop for your stay in Ooty.
Convenient Location: Situated just 3.8 km from Ooty Lake, with popular attractions like Ooty Botanical Gardens and Ooty Rose Garden nearby, Hotel Preethi Palace is the ideal base for exploring the beauty of Ooty.
Experience tranquility and convenience at Hotel Preethi Palace - book your stay now for an unforgettable getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Nothing
What you see in the photo is wrong, the room is unclean and bed, the linen, the bathroom the ambiance is eerie.
The location and the restaurant
Need to climb two storeys to access lift to 4th floor
Pros:
Convenient location in the city with easy access to the main road.
Close to a hospital and nearby restaurants.
Cons:
The room was unbelievably small and felt suffocating.
The bedsheets and pillows were filthy, with stains, holes, and an overall disgusting appearance. The blanket was just as dirty, and there were spiders in the room. We had kids with us, so we desperately needed clean bedding, but getting it was a nightmare.
We had to shout and argue just to get basic necessities like fresh towels and clean bedsheets. Despite calling 7-8 times, it took over 2 hours to get anything, and by then, we were already late for our plans.
Check-in time was 1 PM, yet the rooms weren’t ready even hours later. This level of mismanagement is unacceptable.
There was no sunlight in the room, making it feel dark and depressing.
Only one staff member was assigned to manage requests for 3-4 floors. This is entirely the management’s fault. The poor guy was overworked and couldn’t possibly handle everything alone. This situation is disgraceful and shows how little the management cares about their guests.
The tariff was insanely high, especially through Booking.com. When we checked at the hotel, the walk-in rate was HALF of what Booking.com charged. This feels like a scam by both the hotel and Booking.com.
We had no choice but to stay here due to our circumstances, but it was an incredibly frustrating and disappointing experience. Dirty rooms, terrible service, and complete mismanagement—avoid this place at all costs!
Blankets are given, hot water problem
Staff and service
Facilities.. Toiletries not provided, morning coffee starts at 7.30, not clean
It's the worst ever experience in any hotel. First thing, we always have to pay at the time of check out. These guys will take in advance, you can not even see the rooms before paying.second point , staff used abusive language with us. I booked room for my family members, I was doing everything online and on call , he called me agent . He crossed the limit. Stay was even more horrible. Food was worst.Serivce is worst than any dharmshala. Please 🙏 don't try this hotel. Even at same time one more visitors had abusing conversation with them and they left. Fully a trip spoiler.
good
Location
Lift Facility
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