coov hotel

Hotels
•
Independent
6.6 (21 reviews)
Prince Abdulmajeed Ibn Abdulaziz, Madinah, Al Madinah Province, 42361 , Madinah , SA
966-590967740

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Smoke-free property
Free valet parking
Airport transportation - drop-off (surcharge)
Housekeeping on request
Covered parking
See all facilities

Review Highlights

Pros:
Property is in a good location
Staff were good in some instances
Cons:
Poor cleanliness and housekeeping
Unhelpful staff
Dirty and poorly maintained rooms
Lack of basic amenities

Categories

Cleanliness
3
Guests consistently mentioned poor cleanliness as a major issue.
Service
2.5
Service was frequently criticized, with guests mentioning unhelpful staff and difficulty in getting basic amenities.
Location
5
Mixed reviews about the location; some guests found it convenient, while others did not mention it as a highlight.
Room Quality
2.2
Rooms were reported to be dirty and poorly maintained, with issues like dirty sheets, electrical hazards, and damaged property.
Amenities
3.5
Guests were dissatisfied with the amenities, including the lack of towels, poor housekeeping, and absence of basic necessities like pillowcases.
Value for Money
2.5
Many guests felt the hotel did not offer value for money due to the poor quality of services and facilities provided.
Food and Beverage
5
Not enough feedback to provide a conclusive rating for food and beverage services.
Overall Experience
3.1
Overall, guests had a negative experience with issues like cleanliness, service, and room quality being major drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 06:19

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services at your disposal.

Featured Amenities
Benefit from dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Home-like Comfort
Relax in one of the 20 guestrooms with kitchenettes and stay connected with free wireless internet.

With a stay at coov hotel in Madinah (Al Aridh), explore nearby attractions like Prophet's Mosque and Baqi Cemetery. Book now to experience comfort and convenience at your fingertips.

Important information:

  • Couples wishing to share a room must provide proof of marriage.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.6
Based on 21 reviews
Cleanliness: 3
Service: 2.5
Location: 5
Room Quality: 2.2
Amenities: 3.5
Value for Money: 2.5
Food and Beverage: 5
Overall Experience: 3.1
B
Badiul
2
Pros:

The location is misleading. 12 minutes drive

2025-07-03 • via Nuitee
M
Mohammad
2
Poor hotel
Pros:

Absolutely rubbish, do not waste your money on this hotel. Smell of gasoline in the elevator and the power kept going off in the elevator. Save your money and go elsewhere

2025-04-08 • via Nuitee
R
Rizwan
2
No management and left the guests stranded at the.
Pros:

It was an awful experience. No beds available according to the booking. I booked it for family room 3 adults and 3 children. Upon arrival I was told that only one room of 2 single beds avaliable. 3 adults Have to sleep on the single 6cm thick matteresses.

2025-03-31 • via Nuitee
K
Karim • friends
4
Pros:

Staff not helpful. Need to keep asking for towels and tissues.

2025-03-31 • via Nuitee
A
amidu
4
Pros:

No towels poor house keeping

2025-03-29 • via Nuitee
S
sohel • partner
2
Pros:

Very bad experience. Dirty room, dirty sheets,hair, Never recommend anyone.

2025-03-26 • via Nuitee
B
BOUBACAR IDRISSA
6
Je vais jamais revenir laba
Pros:

C’est trop mal

2025-03-20 • via Nuitee
M
mohammad • family
6
Pros:

Property was damage but staff were good.

2025-03-13 • via Nuitee
M
Mohammad
2
Pros:

Save your money, this place is garbage

2025-03-13 • via Nuitee
M
mohammad
2
J
Pros:

No clean rooms,no towels for 3 days,no pillow cases until 4th day.soap was provided on 3rd day,electrical hazards, electrocal wires were naked couple of places, trash was left fro. Previous customers, no clean sheets

2025-02-26 • via Nuitee
F
Favas
10
Pros:

Property is in good location.

2025-02-21 • via Nuitee
S
sufian
10
Pros:

Everything was good

2025-02-18 • via Nuitee
R
Raed
8
Pros:

It was ok but wire hanging off of the ceilings, shower didn't work too well and apparently you need to buy your own toilet paper. Its an apartment they rent out, not really hotel. But I guess you get what you pay for.

2025-01-30 • via Nuitee
A
Ateea • family
4
Pros:

Very Rude staff . Asked receptionist Obaid if he could provide cups (plastic or glass) as kettle and cooker were provided in the room but I was told “You are not in 5 star hotel” . Either the kettle and cooker should be removed or 5 Riyal plastic cups should be provided .

If not , simply state on website that we can’t provide cups or basics.

I am feeling sorry for the owner as he was a gentleman. Perhaps , too soft to run business . Giving 2 stars due to him otherwise giving Zero.

2025-01-22 • via Nuitee
A
Alpha-Hawa
6
Pros:

Location wasn’t ideal. Every time I take cab, they have difficulty finding the location due to road blockage. Not easily accessible

2025-01-20 • via Nuitee
M
Mohammad
10
Pros:

Good for living

2025-01-18 • via Nuitee
V
Verified traveler
6
Okay
Pros:

People at the reception were very helpful, room was okay, Pillow is very uncomfortable, the fans inside made loud noise throughout the night, only got about few hours sleep.

2024-12-23 • via Nuitee
I
Ihya
10
Pros:

It was nice

2024-12-23 • via Nuitee
H
Humam
2
Pros:

Horrible location and hotel

2024-12-21 • via Nuitee
T
Thoufeeq
8
Pros:

Good

2024-12-06 • via Nuitee