Empire Marquês Hotel

Hotels
8.5 (362 reviews)
Rua da Sociedade Farmacêutica 36-38 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Some service aspects could improve

Categories

Cleanliness
7.64
Mixed reviews on cleanliness, particularly with bathroom issues mentioned.
Service
9.11
Overall friendly and helpful staff, though some mention lack of assistance at times.
Location
9.15
Convenient location close to metro and amenities.
Room Quality
8.1
Rooms are described as clean and comfortable, though some are a bit small.
Amenities
8.13
Facilities and breakfast were good with a few minor facility issues.
Value for Money
8.59
Pricing seen as affordable for the quality provided.
Food and Beverage
8.64
Breakfast options were highly rated and appreciated.
Overall Experience
8.61
Overall, a pleasant stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:31

Property Description

Convenient Location in Lisbon

Comfortable Rooms and Amenities

Nearby Attractions and Shuttle Service

Experience the best of Lisbon at Empire Marquês Hotel, offering a buffet breakfast, free WiFi, and air-conditioned rooms with modern amenities. Explore nearby attractions like Commerce Square and St. George's Castle, then unwind on the terrace or catch up on your favorite shows on the flat-screen TV. With a 24-hour front desk and shuttle service to the airport, your stay will be seamless. Book now for a memorable stay in Lisbon.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 362 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
C
Csaba • family_with_children • hu
8
Pros:

Great breakfast, good location, kind and helpful staff.

2026-03-14 • via Nuitee
Øivind • couple • no
7
2026-03-14 • via Nuitee
G
Gabriel • solo_traveller • nl
4
Pros:

Location is good. Easy access by car or to be dropped by taxi in a not so busy street.

Cons:

Tiny room not quite comfortable. Almost no space to put your (small) suitcase or clothes. Same for the bathroom, nowhere you can put you toothbrush.

2026-03-13 • via Nuitee
S
Sergiy • couple • it
10
Ottima collocazione, a 10 min dal centro. Personale preparato e struttura molto curata e fornita.
Pros:

L’accoglienza e la struttura molto organizzata e tenuta bene

Cons:

No nulla. Era tutto perfetto.

2026-03-12 • via Nuitee
S
Sofia • solo_traveller • it
9
2026-03-12 • via Nuitee
A
Ada • solo_traveller • ar
10
Cómodo. Limpio. Riquísimo el desayuno. Muy bien ubicado
Pros:

Todo excelente

2026-03-12 • via Nuitee
S
Simona • couple • lt
9
Pros:

Good breakfast, location close to downtown. Room clean enough and well equipped.

Cons:

Shower head was broken, water going through in places where it should not. View through the window not the most pleasant.

2026-03-12 • via Nuitee
M
Marcel • couple • nl
8
Pros:

Rustige locatie

2026-03-12 • via Nuitee
B
Bewley • couple • ca
8
Pros:

The cleanliness is excellent
Breakfast was really good

Cons:

The room was a little cramped

2026-03-12 • via Nuitee
R
Rózsa • couple • hu
9
Kedves fogadtatás és kiszolgálás . Jó elhelyezkedés , kényelmes szoba .
Pros:

A reggelinél nagy volt a választék , mindig friss volt és finom, de naponta nem változott csak a gyümölcs . Alternatív tej csak szójatej volt .A közelben több busz megállója és két metróállomás is van .

Cons:

Nem tudok ilyet felsorolni .

2026-03-12 • via Nuitee
L
Linda • couple • it
8
Pros:

Camere piccoline ma molto confortevoli, c’è tutto quello che serve.
Personale gentile e disponibile.
Colazione abbondante e molto buona.

Cons:

Non vicinissimo alle attrazioni principali, però si può prendere la metro e in 15 minuti si arriva in centro

2026-03-12 • via Nuitee
P
Prashant • couple • pl
9
Pros:

Breakfast and helpful staff. Having water filters available 24hrs was absolutely amazing.

Cons:

The room was a bit too small.

2026-03-12 • via Nuitee
M
Mikael • extended_group • se
8
2026-03-11 • via Nuitee
M
Milos • couple • rs
10
Overall great hotel with exceptional location and breakfast
Pros:

everything, great location, great breakfast, room was spacey, safe neighbourhood

Cons:

everything was OK

2026-03-11 • via Nuitee
I
Ieva • couple • lv
7
Pros:

The location is nice, breakfast was good, but repetitive, staff is amazing, very nice

Cons:

There are quite some wears and tears in the room, the coffee at breakfast was horrible. Some things were broken in the room

2026-03-11 • via Nuitee
D
DAMIAN • solo_traveller • gb
8
Pros:

Clean and tidy.
Close to tourist area.

Cons:

N/a

2026-03-11 • via Nuitee
D
Dirk • solo_traveller • be
9
Great stay
Pros:

Friendly staff, good location, very clean rooms

Cons:

Breakfast (it was a bit small compared to the other services in the hotel)

2026-03-10 • via Nuitee
D
de SOUZA • couple • ci
8
Très agréable
Pros:

Le personnel surtout Aurora, très gentille et la qualité du petit déjeuner.

Cons:

La salle de bain, pas de cabine autour de la douche donc il y a de l’eau partout lorsqu’on se lave.

2026-03-10 • via Nuitee
M
MOM • solo_traveller • es
8
2026-03-09 • via Nuitee
S
Sergiu • couple • ro
9
2026-03-09 • via Nuitee