Empire Marquês Hotel

Hotels
8.5 (1180 reviews)
Rua da Sociedade Farmacêutica 36-38 , Lisbon , PT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Lift / Elevator
Airport shuttle
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Some service aspects could improve

Categories

Cleanliness
7.64
Mixed reviews on cleanliness, particularly with bathroom issues mentioned.
Service
9.11
Overall friendly and helpful staff, though some mention lack of assistance at times.
Location
9.15
Convenient location close to metro and amenities.
Room Quality
8.1
Rooms are described as clean and comfortable, though some are a bit small.
Amenities
8.13
Facilities and breakfast were good with a few minor facility issues.
Value for Money
8.59
Pricing seen as affordable for the quality provided.
Food and Beverage
8.64
Breakfast options were highly rated and appreciated.
Overall Experience
8.61
Overall, a pleasant stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:31

Property Description

Convenient Location in Lisbon

Comfortable Rooms and Amenities

Nearby Attractions and Shuttle Service

Experience the best of Lisbon at Empire Marquês Hotel, offering a buffet breakfast, free WiFi, and air-conditioned rooms with modern amenities. Explore nearby attractions like Commerce Square and St. George's Castle, then unwind on the terrace or catch up on your favorite shows on the flat-screen TV. With a 24-hour front desk and shuttle service to the airport, your stay will be seamless. Book now for a memorable stay in Lisbon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1180 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
G
Giovanni • solo_traveller • it
8
Ottimo soggiorno
Pros:

Posizione, staff alla reception, colazione

2026-10-14 • via Nuitee
H
Hsiao Ling • couple • tw
9
環境乾淨、工作人員親切、有熱水壺煮水、一樓有飲水機供水、早餐好吃，離地鐵走路6-8分鐘。
Pros:

環境乾淨、工作人員親切、有熱水壺煮水、一樓有飲水機供水、早餐好吃，離地鐵走路6-8分鐘。

Cons:

2人房，空間較小，建議使用上掀行李箱，不然無法行走

2026-10-14 • via Nuitee
T
tatjana • couple • rs
8
Odličan odnos cena, kvalitet, higijena, udobnost, lokacija. Preporuka za boravak od nekoliko dana.
Pros:

Doručak skroman, ali ok. Zbog toga nije ocena izvrsno. Lokacija super, metro stanica u blizini, ali i glavna ulica kojom se laganom šetnjom od pola sata stiže u sam centar grada.

Cons:

Kupatilo sa kliznim vratima. Ali je prostrano i higijena u hotelu je besprekorna, pa ovo može da se prevaziđe kao mana.

2026-10-14 • via Nuitee
A
Andriana • couple • gb
9
2026-10-13 • via Nuitee
K
Kaido • solo_traveller • ee
9
Pros:

Hommikusöök väga hea, asukoht kesklinnas.

2026-10-13 • via Nuitee
B
Birgit • couple • de
9
Gerne wieder
Pros:

Sehr sauber, sehr freundliches Personal.
Frühstücksbuffet war gut, fußläufig zum Zentrum. Bushaltestelle und U-Bahnstation nah

Cons:

Die Zimmer sind sehr hellhörig

2026-10-13 • via Nuitee
A
Ana Sofia Caetano • solo_traveller • pt
9
2026-10-13 • via Nuitee
D
Daiane • couple • br
9
2026-10-12 • via Nuitee
L
Leonardo_Sousa • solo_traveller • br
5
2026-10-12 • via Nuitee
M
Maria Eugenia • solo_traveller • ar
10
Excelente
Pros:

Todo

Cons:

Nada

2026-10-12 • via Nuitee
M
Marian • solo_traveller • ro
8
2026-10-12 • via Nuitee
I
Irina • solo_traveller • bg
8
2026-10-12 • via Nuitee
M
Mark • solo_traveller • au
8
Great Location
Pros:

Great location, helpful staff.

Cons:

Every thing wa just as expected

2026-10-12 • via Nuitee
Y
Yulia • family_with_children • ua
10
Чудово! Рекомендую!
Pros:

Враження найкращі. Затишно, чисто, добре, привітний персонал, завжди готовий допомогти. Класне розташування. Гарний сніданок. Двічі просили підготувати ранній сніданок поза встановленим часом - все зробили без проблем, запропонували каву. Просто чудово!

Cons:

Хіба що дуже невеликий розмір номеру, але всеодно було затишно.

2026-10-12 • via Nuitee
S
Susanne • solo_traveller • at
8
2026-10-12 • via Nuitee
M
Melanie • couple • fr
10
Au top. On recommande vivement
Pros:

L’accueil du personnel et la propreté des lieux.

Cons:

Rien de spécial peut être le fait d’être un poil loin du vieux Lisbonne mais vraiment pour chipoter

2026-10-12 • via Nuitee
I
Irina • solo_traveller • bg
9
Comfortable and convenient
Pros:

The location, the cleanliness and the quality of the room.

Cons:

The single room was very small, especially the bathroom was no more than a closet.

2026-10-12 • via Nuitee
U
Ulrich • couple • de
8
2026-10-11 • via Nuitee
M
Matthias P. • solo_traveller • de
8
2026-10-11 • via Nuitee
Z
Zoltan69 • couple • hu
9
2026-10-11 • via Nuitee