Empire Marquês Hotel

Hotels
8.5 (765 reviews)
Rua da Sociedade Farmacêutica 36-38 , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Small room size
Some service aspects could improve

Categories

Cleanliness
7.64
Mixed reviews on cleanliness, particularly with bathroom issues mentioned.
Service
9.11
Overall friendly and helpful staff, though some mention lack of assistance at times.
Location
9.15
Convenient location close to metro and amenities.
Room Quality
8.1
Rooms are described as clean and comfortable, though some are a bit small.
Amenities
8.13
Facilities and breakfast were good with a few minor facility issues.
Value for Money
8.59
Pricing seen as affordable for the quality provided.
Food and Beverage
8.64
Breakfast options were highly rated and appreciated.
Overall Experience
8.61
Overall, a pleasant stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:31

Property Description

Convenient Location in Lisbon

Comfortable Rooms and Amenities

Nearby Attractions and Shuttle Service

Experience the best of Lisbon at Empire Marquês Hotel, offering a buffet breakfast, free WiFi, and air-conditioned rooms with modern amenities. Explore nearby attractions like Commerce Square and St. George's Castle, then unwind on the terrace or catch up on your favorite shows on the flat-screen TV. With a 24-hour front desk and shuttle service to the airport, your stay will be seamless. Book now for a memorable stay in Lisbon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 765 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
B
Berta • solo_traveller • es
10
2026-06-06 • via Nuitee
M
Marc • solo_traveller • de
8
Pros:

Lage sehr gut.Nächtliche Ruhe und gute Anbindung ans Stadtzentrum.

Cons:

Fehlendes auffüllen des Frühstückbuffet,Personal beim Frühstück eher unmotiviert.

2026-06-06 • via Nuitee
M
Maria Inês • couple • pt
7
2026-06-06 • via Nuitee
R
Ruth • solo_traveller • at
10
2026-06-05 • via Nuitee
T
Thaís • couple • br
10
2026-06-05 • via Nuitee
A
AIKATERINI • solo_traveller • gr
10
2026-06-05 • via Nuitee
D
Dominique • extended_group • fr
9
Pros:

Bon rapport qualité prix. Excellent petit déjeuner.
A une dizaine de minutes à pied du métro Marquès de Pombal.

Cons:

Notre chambre n'était pas très grande

2026-06-05 • via Nuitee
S
Sonia • couple • fr
7
Pros:

Good location

Cons:

Room little bit small
Очень позднее заселение в 14.30

2026-06-05 • via Nuitee
C
Crespo • solo_traveller • ec
10
Pros:

Todo muy bien tanto el hotel como su personal exelente

2026-06-04 • via Nuitee
W
william • solo_traveller • fr
9
2026-06-04 • via Nuitee
G
Guy • couple • fr
9
Hôtel bien situé, personnel accueillant et à l'écoute.
Pros:

Chambre très calme et petit déjeuner complet et très varié.

Cons:

L'absence de café dans la chambre. Hotel

2026-06-04 • via Nuitee
S
Stanisław • family_with_children • pl
9
2026-06-04 • via Nuitee
R
Robson • family_with_children • br
10
2026-06-04 • via Nuitee
T
Tito • extended_group • it
8
2026-06-04 • via Nuitee
I
Inka • solo_traveller • fi
8
Hyvä sijainti ja laatu kohtuuhinnalla
Pros:

Hyvä sijainti, suht lähellä metroa. Siisti huone ja mukava sänky. Ei koskaan ruuhkaa aamiaisella.

Cons:

Huone oli pieni, mutta emme toki sitä muuhun tarvinneetkaan kuin nukkumiseen. Kylpyhuone oli tilavampi, mutta suihkukoppi hyvin pieni.
Aamupala oli pettymys: aika suppea ja lämpimät ruoat aina kylmiä.

2026-06-04 • via Nuitee
G
greice • solo_traveller • br
10
2026-06-04 • via Nuitee
M
Maigi • family_with_children • ee
9
2026-06-04 • via Nuitee
J
Jan Erik • couple • no
8
Lite rom, god beliggenhet.
Pros:

Det var rent og fint på rommet, og hotellet lå sentralt til.

Cons:

Vi fikk en svært lite dobbeltrom.

2026-06-03 • via Nuitee
C
Canova Calori • solo_traveller • no
8
Pros:

Very close to metro station and Marques de Pombal. Quiet neighborhood. Lovely and generous breakfast. Spacious room. Friendly staff.

Cons:

I found a tissue on the floor that was not mine.

2026-06-03 • via Nuitee
A
Andrea • solo_traveller • br
10
2026-06-03 • via Nuitee