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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
AONE Hotel in Jakarta offers a lavish experience with an indoor pool, fitness centre, and free WiFi. Indulge in buffet or a la carte dining at the restaurant, or unwind with a drink at the bar.
Comfortable Accommodations
Each air-conditioned room features a flat-screen TV, satellite channels, and a private bathroom with complimentary toiletries. Some rooms even offer a seating area and stunning city views for relaxation.
Convenient Services
Benefit from a 24-hour front desk ready to assist with car rentals, shuttle services, and airport transfers. Located just steps away from Sarinah and minutes from popular attractions, AONE Hotel is the perfect choice for your stay in Jakarta.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for Rp 121,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Freundliche Menschen arbeiten dort.
Ausstattung kommt in die Jahre. Renovierung wäre an der Zeit.
Besserer Kaffee beim Frühstück muss bezahlt werden. Ein No-go.
Frühstück im Allgemeinem eher mau.
Very good location near Sarinah Mall. Friendly staff in the restaurant and room service area.
very nice view from the booked room
After booking that hotel no answer on my Mail. Free Airport pick up..wrote request- no answer- no Puck up.
Found with many cockroaches and other vermin inside the room.
It was not possible to shower without the water running onto the bathroom floor.
I then requested to change the room after water ran through the windows onto the windowsill during heavy rain.
Unfortunately, the breakfast offered was of sufficient quality.
Everything is 😞
All
The room is quite large and clean
The breakfast menu is not really varied
The location.
Amenities is incomplete like handtowels, shower cap and the hair dryer is so lousy can not dry my hair. No Bellboy.
rooms good, staff very friendly
breakfast and dinner menus and buffet limited and not very imaginative
Nothing
Really bad service, hotel hardly respose to your message. Communication is really bad. I had to ring them but I was asked to contact Booking.com even thou Booking.com already told me they are waiting for hotel approval and never get the response back, the same as most of my messages to the hotel!
Two puzzle buildings
Breakfast was the best part about Aone
No rooftop bar as advertised, room safe didn’t open, no one came to fix it, room wasn’t cleaned daily, tiny pool, tiny room for twin share, no staff to serve drinks in the evening by the pool, in fact staff were unresponsive and unhelpful. For a 4 star hotel, not good enough!
the bathroom shower was broken
The hotel is beautiful and the breakfast is pretty good!
The pool doesn’t get any sun so is difficult to enjoy this area.
The location is good and easy to access.
The hotel needs to improve its cleanliness, especially with toilet water.
The location is very good near to Serena mall and restaurants and Sudirman street. Also The staff were very helpful, I'd like to thank Zainul Idris, Rio and Angilina.
Corridors were not very clean, outside my room next room were plants with remaining food for days. I think becouse of lockdown of Covid19 the staff were less.
location
bad smell and water in bathroom not smooth
location
Luke warm shower, pool area unclean.
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