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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Fire extinguishers
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Smoke alarms
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CCTV in common areas
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Key card access
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Central Location in New Orleans
The Mercantile Hotel, nestled in the heart of New Orleans, offers free WiFi and a convenient 24-hour front desk. Situated in the vibrant New Orleans Central Arts Warehouse District, this 3-star hotel is perfect for exploring the city's cultural scene.
Comfortable Rooms with Modern Amenities
Each room at The Mercantile Hotel features a cozy seating area, private bathroom, air conditioning, and a TV, ensuring a comfortable stay for guests. Whether you're traveling for business or leisure, the rooms provide a relaxing retreat.
Convenient Facilities for Guests
Guests can take advantage of the hotel's business center and lobby lounge, perfect for working or unwinding after a day of sightseeing. With Morial Convention Center and Bourbon Street nearby, The Mercantile Hotel is the ideal choice for your stay in New Orleans.
Experience the charm of New Orleans at The Mercantile Hotel - Book your stay now!
Guests must be 21 years of age or older to check in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible at a location nearby (reservation is not possible) and costs USD 45 per day.
Location
Guest Reviews
The position to the Convention Center was magnificent, just a block away.
Lots of bars just 2 blocks away, my favorite Lucy’s, about a 10 minute walk to the French Quarter, 5 minutes to the Casino.
Valet parking was available, staff very friendly.
The hotel was lovely, very large and well appointed,
Lovely lounge area and separate bedroom, large well appointed bathroom.
Had a wonderful stay in New Orleans
It is downtown and close to the convention center (5 min walk) which was nice. It is down the block from the trolley that takes you to the French Quarters and the market. The rooms are fairly large.
They seemed to be short staffed so getting towels or ice required the front desk person to do multiple jobs. There’s also no way to call the front desk from the rooms.
The staff were nice and the room was very nice and clean. I enjoyed the k-cup coffee machine.
Only one elevator was working upon check out, causing the room cleaning personnel to put their large cleaning cart in the elevator with us and our luggage cart. The wait for the elevator was about 5 minutes to go downstairs.
The mattress seemed to have some wear on it. There were lots of lamps, but no overhead lighting. This was fine, except for the bathroom. It made it difficult to get dressed in the evening.
I was charged an additional $159 fee when I arrived, and was told it was for "incidentals." The invoice was inaccurate because it showed I had pre-paid $375 instead if $414. I would like to know the difference.
The valet helper broke a costume piece when loading the luggage cart. The main valet person was very professional at check out.
Cute hotel, loved the vinyl player and jazz records! I had lots of space, bed was comfy. Would stay again!
The windows in the room are just for show; there is a brick wall blocking any view.
A fun historical place set in the warehouses district of New Orleans. You can see the exposed brick from the old sugar factory that used to be there that gives it charm. It’s super close to the convention center that is only a 5 minute walk, if not shorter, 8-10 minutes to Bourbon street, and about 16 minute walk to the WW2 museum. There are restaurants so close you can smell the gumbo cookin’. The rooms were nice, clean, homey that had a living room with a pull out couch/Bed. In the living room there was a nice little counter space with a sink, coffee maker, underneath was a microwave and a mini fridge. ( trust me, having both of these are a plus. I’ve been to hotels where theu would have one and not the other, or any)
The Fun cute little cherry on top for the room, a record player with jazz records to put you in the mood for when you want to Laissez les bons temps rouler.
Only two things came to mind during my stay. They had the A/C set to 57 degrees in the breakfast area. The food was great but the temp was so chilly that your food got cold after a few minutes. Maybe that’s the plan , freeze you out so you don’t linger. The next issue was, the elevator went out at night so we had to walk up the stairs to get to our room. the elevator’s were working perfectly the next morning so it might have been an isolated incident. Other than it was a really nice hotel with a definite New Orleans feel .
The location
The parking
The moment we stepped through the doors was very impressive, the lobby and bar area were very clean and inviting. The young lady who checked us In was very pleasant and informative. The young lady at the bar was also very nice and welcoming! Although it was freezing on the floor we stayed on, our room was perfect in every way!! The hotel environment truly felt like home away from home. We will be back!!
The cost of valet at $60/day is totally outrageous, therefore we will opt to not use this service on future visits to New Orleans.
The location was great. Staff were friendly and very helpful. The rooms were spacious and the view was good.
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Parking is close
Nothing
The location and staff
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It was reasonable price and very spacious
The rooms were clean. The staff at the front desk was nice.
The tv didn't work. The elevators were smelly and only one was working. The breakfast wasn't good. The bread smelled molded.
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