Mangrove Hotel Tawau

Hotels
6.1 (14 reviews)
TB197 JALAN BAKAU , Tawau , my

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Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Cons:
Cleanliness issues
Service problems
Amenities failures

Categories

Cleanliness
5.2
Tandas kotor, bilik yang tidak dikemas.
Service
7.2
Standard quality for this hotel tier.
Location
8.2
Location was mentioned as a pro.
Room Quality
4.7
Bilik tidak dikemas, ada masalah dengan tiada elektrik.
Amenities
5.2
Facilities not enough, lift and TV issues.
Value for Money
6.2
Standard quality for this hotel tier.
Food and Beverage
6.2
Standard quality for this hotel tier.
Overall Experience
5.9
Dissatisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:14

Property Description

Elegant Rooms and Exceptional Service
Experience comfort and convenience at Mangrove Hotel Tawau. Enjoy air-conditioned rooms with modern amenities and impeccable service from our 24-hour front desk.

Family-Friendly Accommodations
Our hotel offers spacious family rooms perfect for your next getaway. Relax and unwind in a welcoming environment designed for the whole family.

Convenient Location and Free WiFi
Stay connected with complimentary WiFi throughout the property and easily access Tawau Airport, located just 30 km away.

Ready to experience the charm of Mangrove Hotel Tawau? Book your stay now for a memorable retreat.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

6.1
Based on 14 reviews
Cleanliness: 5.2
Service: 7.2
Location: 8.2
Room Quality: 4.7
Amenities: 5.2
Value for Money: 6.2
Food and Beverage: 6.2
Overall Experience: 5.9
N
Nazri • extended_group • my
3
Not recommended
Cons:

Lift rosak, lantai tandas kotor, sabun tak refill,

At first dapat bilik yg tak dikemas, buka pintu terkejut dapat bilik tak dikemas.. terpaksa turun tangga lagi minta staf tukar bilik.

2026-01-19 • via Nuitee
S
sahara • couple • my
5
Pros:

location

Cons:

facilities not enough. lif cannot be use , tv also cannot watch

2025-10-24 • via Nuitee
N
Nur Hidayah Qairina • solo_traveller • my
8
2025-10-21 • via Nuitee
A
Asyraff • family_with_children • my
1
Really poor
Pros:

Nothing like, all poor

Cons:

They didnt refund me, i was not even checkin the electricity went out

2025-09-15 • via Nuitee
S
Syakina • extended_group • my
10
2025-09-02 • via Nuitee
J
Juraidah Binti • couple • my
6
2025-08-10 • via Nuitee
M
mohamad syawal • family_with_children • my
1
2025-07-27 • via Nuitee
R
Raimah • review category business travellers • my
9
Superb
2025-05-10 • via Nuitee
M
Muhammad • family with young children • my
7
Very good place for short staycation.
Pros:

Location close to attraction places

Cons:

none

2025-02-12 • via Nuitee
H
Hassan • family with young children • my
8
Very good
2025-01-29 • via Nuitee
S
Saimah • with friends • my
8
Very good
2024-12-09 • via Nuitee
T
Tahirrossa • family with young children • my
8
Very good
Pros:

The room is large n clean & location is near to restaurant.

Cons:

The staff should mentioned earlier when checkin that they didnt do housekeeping daily or replenish the bottle water & coffee tea.
Walking far to central fish market.

2024-11-03 • via Nuitee
S
Siti • group • my
1
Bad
2024-09-20 • via Nuitee
C
Chong • with friends • my
7
Good
2024-08-20 • via Nuitee