Hotel Novo

Hotels
7.1 (451 reviews)
Carretera Nacional VI, km 386 Acceso a Ponferrada , Ponferrada , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Spacious rooms
Good value for an overnight stay
Cons:
Poor cleanliness and maintenance
Inadequate service and amenities

Categories

Cleanliness
5.56
Multiple mentions of unclean conditions and dirty towels.
Service
7.03
Inconsistent service with many complaints about lack of staff and responsiveness.
Location
7.57
Out of town location described as a truck stop; functional for a short stay.
Room Quality
8.52
Rooms were spacious and comfortable, generally met expectations.
Amenities
6.55
Limited amenities mentioned; no breakfast and malfunctioning self check-in.
Value for Money
8.51
Decent value for a night's stay given the low price.
Food and Beverage
5.56
No food or drink options available in the vicinity.
Overall Experience
7.53
Mixed experiences, with positives in room comfort but significant service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:54

Property Description

Convenient Location:
Located on the Camino de Santiago Pilgrimage Route and near the A-6 Motorway, Hotel Novo offers easy access to Ponferrada's top attractions, including the National Energy Museum and Los Templarios Castle.

Modern Amenities:
Enjoy a comfortable stay in our rooms equipped with a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Free WiFi and private parking add convenience to your visit.

Recreational Opportunities:
Adjacent to a padel club and a short drive from El Bierzo Golf Course and the scenic Bárcena Reservoir, guests can unwind and stay active during their stay. Explore the charming city of León just 112 km away.

Book your stay at Hotel Novo now for a memorable experience in Ponferrada!

Important information:

Please note that the property will have no reception service from 00:00 hours. Alternate arrangements can be provided.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 451 reviews
Cleanliness: 5.56
Service: 7.03
Location: 7.57
Room Quality: 8.52
Amenities: 6.55
Value for Money: 8.51
Food and Beverage: 5.56
Overall Experience: 7.53
A
Alexandre • couple • pt
8
Pros:

Beds were comfy. Room was spacious and clean. Bathroom also clean and good. Good place!

2026-08-15 • via Nuitee
J
JOSE • couple • es
7
Ideal para parada
Pros:

Cama articulada con mando electrónico.

Cons:

Ducha rota y sin asiento para PMR

2026-08-15 • via Nuitee
P
Paloma Adela • family_with_children • es
9
2026-08-14 • via Nuitee
X
Xema • solo_traveller • es
8
Pros:

La chica de recepción es excepcional!

2026-08-13 • via Nuitee
E
Eva • solo_traveller • es
7
Cumple las expectativas
Pros:

Es muy tranquilo y las camas son comodas

Cons:

La cafetería está cerrada desde hace tiempo y como está en medio de la nada, no puedes comprar ni una botella de agua.

2026-08-13 • via Nuitee
A
Alberto • solo_traveller • it
5
Pros:

Nulla. Facile parcheggiare.

Cons:

Da una stanza all altra si sentiva tutto: voci sciacquone perfino l interruttore della luce. Davvero difficile dormire. L interno ricorda la Bulgaria degli anni 70.

2026-08-13 • via Nuitee
P
paripepe • solo_traveller • it
8
Pros:

Camera e bagno spaziosi

Cons:

Check in troppo tardi

2026-08-13 • via Nuitee
C
CANTO GASTALDON • solo_traveller • br
10
2026-08-11 • via Nuitee
I
Ismael • solo_traveller • es
8
2026-08-09 • via Nuitee
M
Maria jose • solo_traveller • es
8
Pros:

Muy limpio y el colchón muy comodo

Cons:

Eche en falta una alfombrilla para salir de la ducha y los edredones un poco antiguos, una colcha blanca daría más sensación de limpieza, (no quiero decir con ello que estuviese sucio)

2026-08-09 • via Nuitee
C
Carlos • family_with_children • es
10
Pros:

Las camas

Cons:

Que no hay desayuno

2026-08-09 • via Nuitee
A
Alexander • solo_traveller • es
8
2026-08-09 • via Nuitee
I
Ismael • solo_traveller • es
8
Pros:

El silencio... se puede descansar la anfitriona muy amable...

2026-08-05 • via Nuitee
R
RD • solo_traveller • es
6
Pros:

La limpieza.

Cons:

La ubicación, pensaba que estaría más céntrico.

2026-08-02 • via Nuitee
J
JUAN MANUEL • solo_traveller • es
7
2026-07-17 • via Nuitee
T
Teresa • couple • es
8
Pros:

Que finalmente una persona me atendiera, después del mal trago con la máquina en la que hay que hacer cheking. Además, muy amable y alegre

Cons:

Llegar y encontrar una maquina en la que tener que hacer el cheking. La máquina estaba estropeada y en el pala final, no entregaba las llaves. Lo mejor, que luego nos atendió una persona muy muy amable del hotel

2026-07-16 • via Nuitee
H
Hector • couple • pr
7
Pros:

Habitaciones grandes y con todo lo necesario.

Cons:

Muy lejos del centro histórico. No había personal en el hotel.

2026-07-15 • via Nuitee
H
Henry • solo_traveller • pr
8
Pros:

Habitación remodelada

Cons:

Nunca llego nadie a recepción

2026-07-15 • via Nuitee
J
Jordi • solo_traveller • es
8
2026-07-13 • via Nuitee
D
Daniel • couple • es
10
2026-07-12 • via Nuitee