Auro Wellness Castle

Hotels
6.1 (15 reviews)
31 Auroville Road , Puducherry , in

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Green location
Cons:
Difficult to find
Poor service
Dirty floors
Hard mattress
Lack of toilet paper
Late and poor breakfast service
No coffee options
Loud neighbors

Categories

Cleanliness
3.5
Guests had significant complaints about the cleanliness, mentioning dirty floors and lack of basic amenities like toilet paper.
Service
2
Service was heavily criticized, with complaints about check-in difficulties, slow dinner service, and noisy neighbors.
Location
6
While the location was mentioned as green, guests found it hard to locate and inconvenient for amenities.
Room Quality
2.5
Guests expressed dissatisfaction with the hard mattress and lack of essential items in the room.
Amenities
3
Amenities like breakfast timing, coffee quality, and lack of condiments were significant drawbacks for guests.
Value for Money
2.5
Many guests felt that the service and amenities did not justify the price paid for the stay.
Food and Beverage
1.5
Issues with dinner service, breakfast availability, and quality of beverages received strong negative feedback.
Overall Experience
2.7
The overall experience was marred by multiple issues, leading to dissatisfaction and disappointment among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 13:20

Property Description

Outdoor Swimming Pool and Garden

Concierge Service and 24-hour Front Desk

Children's Playground

Experience a tranquil stay at Auro Wellness Castle in Puducherry, just 2.9 km from Auroville Beach. Relax by the outdoor swimming pool, explore the lush garden, and enjoy the convenience of concierge service. With a children's playground and 24-hour front desk, your comfort is our priority. Don't miss the delicious breakfast options before exploring nearby attractions like Sri Aurobindo Ashram and Manakula Vinayagar Temple. Book now for a serene getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.1
Based on 15 reviews
Cleanliness: 3.5
Service: 2
Location: 6
Room Quality: 2.5
Amenities: 3
Value for Money: 2.5
Food and Beverage: 1.5
Overall Experience: 2.7
M
Mani • family_with_children • in
1
2025-08-21 • via Nuitee
R
Rathore • young couple • in
10
Exceptional
2025-04-20 • via Nuitee
N
Nigel • young couple • au
1
Don’t ever ever ever stay here…it’s terrible.
Pros:

Just to be polite…I liked the greenness of the location.

Cons:

Everything else!!!
For starters it was IMPOSSIBLE to find.
WiFi was dodgy and made it hard to even check in as the card machine to pay wouldn’t work.
The floors felt dirty underfoot.
The mattress was hard as a rock.
For us westerners, there was no toilet paper.
Dinner needed to be ordered ahead of time but we weren’t told this at check in. So when we ordered at 7.45 it then took about 90 minutes to arrive.
Breakfast timing was a joke…supposedly starting at an unusually late time of 8am and even then, wasn’t ready until 8.30. No coffee aside from the local brew which is horribly milky & sweet.
Didn’t have butter or condiments for the breakfast.
Then there was the party…..upstairs from us, so loud, stomping on the floor I was afraid the roof would collapse.

2025-02-16 • via Nuitee
B
Birtharey • family with young children • in
5
Passable
2024-12-30 • via Nuitee
G
Ganesh • family with young children • in
6
Pleasant
2024-11-19 • via Nuitee
A
Adarsh • family with young children • in
10
Exceptional
2024-11-05 • via Nuitee
S
Shaik • family with young children • in
5
Nothing is good apart from the staff out there trying their best to do whatever they can..!!
Pros:

Staff at the hotel is very kind and nice.

Cons:

Can be maintained well- Bathroom is not clean, AC doesn’t work or makes so much noise that u can’t sleep, Sofa is bad..!! No proper parking facilities for vehicles..!! Finally horrible breakfast menu and same thing every single day..!!

2024-11-02 • via Nuitee
T
Thabrez • family with young children • in
7
Good
Pros:

location

Cons:

not well maintained

2024-10-20 • via Nuitee
A
Anita • family with young children • in
4
It was a quiet place, pet friendly & the road to the hotel was kaccha
Pros:

There were only 3 items for breakfast idli , Pongal & bread toast. We only had idli as Pongal was over.

Cons:

Breakfast arrangement & Swimming Pool was not clean. Food was available within limited time period during the stay.

2024-10-17 • via Nuitee
K
Kesavan • family with young children • in
4
Disappointing
2024-09-12 • via Nuitee
Z
Zehra • young couple • in
10
Exceptional
2024-09-02 • via Nuitee
A
Alexander • young couple • in
8
Very good
2024-08-18 • via Nuitee
L
Linson • with friends • de
3
Poor
2024-08-11 • via Nuitee
M
Msk • review category business travellers • in
8
Very good
2024-08-05 • via Nuitee
S
Singh • review category business travellers • in
10
Amazing, Clean, Helpful staff
Pros:

The staff is really amazing and caring. My travel companion fell sick during the trip, the staff was really helpful to get a doctor. They also provided appropriate meals as well.

2024-05-13 • via Nuitee