AmazINN Collection Madrid Puerta del Sol

Hotels
8 (58 reviews)
De Postas, 12 - 14 , Madrid , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Lift / Elevator
Airport shuttle
Non-smoking throughout
Sun terrace
See all facilities

Review Highlights

Pros:
Great location
Spacious apartments
Cons:
Cleanliness issues
Poor service management

Categories

Cleanliness
6.89
Some reviews mentioned a lack of cleanliness, specifically noting the need for more cleaning in certain areas.
Service
7.86
There were significant concerns regarding service and management; however, some mention of standard service levels exists.
Location
9.4
Multiple reviews highlighted the fantastic location, with comments about being in the heart of the city.
Room Quality
7.35
Some reviews noted spacious but poorly laid-out rooms and the need for updates.
Amenities
7.38
The reviews indicate a lack of certain amenities like dishwashers, which affected the overall experience.
Value for Money
8.34
Value perception varies due to issues experienced, but overall priced accordingly for location.
Food and Beverage
8.39
No specific feedback provided, considered standard quality for this hotel tier.
Overall Experience
8.36
While there were significant issues, the overall sentiment was still positive regarding location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:51

Property Description

Central Location in Madrid
AmazINN Places Atico Plaza Mayor is ideally situated just 100 metres from the heart of Madrid, offering convenience and easy access to the city's attractions.

Modern Amenities
Each apartment is equipped with free WiFi, a fully functional kitchen with essential appliances, a balcony to enjoy the views, and a coffee machine for a perfect start to your day.

Comfort and Convenience
Guests can relax in air-conditioned rooms with a TV, private bathroom, and cozy bed linens. Some rooms even feature a terrace for a more exclusive experience.

Experience the best of Madrid at AmazINN Places Atico Plaza Mayor. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 58 reviews
Cleanliness: 6.89
Service: 7.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
T
Toutou family_with_children es
8
Pros:

Everything was good the only problem was the stairs we have stroller so it was a little dificult

2026-08-07 via Nuitee
S
Sherina solo_traveller nl
4
Ontzettende tegenvaller ondanks toplocatie!
Pros:

Alleen de locatie

Cons:

1. Er waren kakkerlakken!
2. De vriezer was kapot en de koelkast ging niet dicht. Dus je had niks kouds uit de koelkast.
3. In de woonkamer keek je naar de lift. Totaal geen privacy. Als je de lift instapt kijk je gewoon in de woonkamer. In de voorste badkamer zie je mensen in de lift stappen. Sta je notabene in de badkamer. Dat kan echt niet. Je kon gewoon door het raam kijken. Zet er dan op zn minst een rolgordijn voor.
4. Je had een balkon in de eerste badkamer waar je niet in kon staan, omdat het scheef stond. Gaf geen veilig gevoel.
4. Er werd aangegeven dat er een dakterras was, maar wij hebben deze niet gezien. We zaten op de 4de verdieping en het dakterras zou op de 5de etage zijn, maar toen we gingen kijken, zat er een een kamer net als die van ons. Lekkere dakterras!!
5.De ramen in de achterste kamer hing niet helemaal open. Echt een heel klein stukje.
6. Er zaten over vieze bruine vlekken op de gordijnen en muren. Wij denken zelf dat het doorgemaakte kakkerlakken waren.
7. De handdoeken waren vies. Er zaten zware/bruine oude vlekken op. Echt ranzig!
8. De vloer was niet schoon en je kon ook niks opvegen, want er was geeneens een bezem, maar wel een bezemstok.

2026-08-06 via Nuitee
S
Stine family_with_children dk
7
Pros:

Placering i midtby. Aircondition og plads.

Cons:

Slidt interiør. Havemøbler var ødelagt af slid så man ikke kunne bruge bordet. Der var ingen hynder til møbler på terrassen.

2026-07-24 via Nuitee
Ángeles solo_traveller es
9
Pros:

Todo en general, respuesta rápida, ubicación, limpieza, amplitud. Mejor incluso que en las fotos.

Cons:

Por decir algo, el colchón del sofá/cama es un poco fino.

2026-07-13 via Nuitee
T
Tina family_with_children gb
8
2026-06-29 via Nuitee
L
Lang extended_group nl
6
Be aware: if you drive to Madrid, you will get a fine for driving into the city center! The host sends loads of pre-edit
2026-06-28 via Nuitee
M
Magdalena family_with_children at
9
Super - wir haben nicht viel Zeit in der Wihnung verbracht und dafür war es perfekt!! Die Terrasse war für uns nicht zug
Pros:

Die zentrale Lage ist unschlagbar, wobei es dadurch auch etwas lauter ist - das ist der einzige Naxhteil

Cons:

Laute Geräusche von der Fussgängerzone, dünne Wände, kein Sonnenlicht in der Wohnung

2026-06-19 via Nuitee
K
Kaushik family_with_children in
1
Don’t stay ever
Pros:

Nothing

Cons:

Our check in time was 3 pm, however our apartment was not ready, hence we left baggage and went for city travel, on return we found there was no bathing shampoo, body wash, hand cleaning soap etc, on enquiry, the helpline said it not provided, so we went to get from supermarket, on return, we found there is no hot water, on complaint they said person will come next day by 11 am, the day was gone and much frustrated, now let’s cook food, electric stove was not working, than let’s do some mobile time pass, there was no WiFi. The username does not exist, hence no use in of password. I asked to provide another apartment, they had no answer, I asked for refund of one day tariff, no answer.

Don’t stay ever

2026-06-12 via Nuitee
Самукжанов extended_group uz
9
Pros:

Всн понравилось

Cons:

Не было wifi

2026-06-09 via Nuitee
L
Lindsay family_with_children us
3
Great location, lacking in basics.
Pros:

The location is great. Keyless entry worked excellent.

Cons:

There were an assortment of bugs in the apartment, we saw at least three different types. There was zero handsoap in the bathrooms which concerned me about the cleanliness of the unit overall. Some of the furniture pieces were clearly broken or warped.

2026-06-08 via Nuitee
M
michaela extended_group gb
10
We loved it!
Pros:

The location is fabulous. Spacious and easy to get in and out of to central Madrid

Cons:

It was all fabulous

2026-06-03 via Nuitee
A
Anzselika extended_group it
7
2026-06-01 via Nuitee
V
Vicente family_with_children es
1
Decepción
Pros:

Céntrico

Cons:

El ascensor es ENTREPLANTAS. Tienes un tirón de escaleras para entrar y salir.
Los colchones de las camas son malísimos.
Huele a tabaco.
No tienen el detalle ni de poner gel en los baños.
Poco mantenimiento. Tazas con tapas rotas, televisión que no funciona, lámparas que no encienden.
No lo recomiendo.
En la publicidad aparece una terraza. Pero solo es referente a un apartamento de la quinta planta. Todos los demás no tienen. Publicidad engañosa

2026-05-04 via Nuitee
C
Claude family_with_children fr
10
Idéal pour découvrir Madrid
Pros:

Situation exceptionnelle , roof top très agréable. Nous étions cinq et pas une seule fois nous nous sommes sentis à l’étroit .
Très bonne facilité d’accès et ascenseur très pratique.
Appartement clair et contemporain très agréable à vivre.

Cons:

Vaisselle et ustensiles de cuisine insuffisants.
A besoin d’un rafraîchissement.

2026-04-23 via Nuitee
M
Meng Hsun extended_group tw
10
這裡的地點方便,住宿乾淨而且有電梯可以搬運行李,是一間很好的住宿選擇。
Pros:

廚房設備齊全,陽台空間大,住宿地點位置佳附近有百貨商場,公車站,地鐵站。

Cons:

陽台及房間地板有點老舊損壞

2026-04-06 via Nuitee
D
David extended_group es
10
2026-03-15 via Nuitee
S
Sara extended_group es
7
Pros:

La ubicación

Cons:

El ruido de la calle durante toda la noche sin poder dormir y las escaleras bastante peligrosas para acceder a uno de los dormitorios.

2026-03-03 via Nuitee
L
Leire extended_group es
8
2026-01-31 via Nuitee
R
revital extended_group il
9
Pros:

היינו 5 חברים . המיקום מצויין, החדר יפה ואיכותי. יש הכל בחדר. מיטות נוחות ומיזוג טוב. נהנינו מאוד

Cons:

המים החמים נגמרו יחסית מהר

2026-01-28 via Nuitee
C
Carmen solo_traveller es
10
2026-01-26 via Nuitee