Hotel Hacienda Otoch

Hotels
8.3 (4 reviews)
Calle 237 - 39 , Valladolid , mx

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Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Kind staff
Helpful service
Cons:
Dirty pool

Categories

Cleanliness
6.95
The pool was dirty, negatively impacting cleanliness.
Service
8.95
The kindness of the staff was noted positively.
Location
8.45
Standard quality for this hotel tier.
Room Quality
8.45
Standard quality for this hotel tier.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
8.25
Balanced experience considering positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:45

Property Description

Luxurious Accommodation
Step into our elegant rooms featuring modern amenities and stylish decor. Relax in comfort and style during your stay at Hotel Hacienda Otoch.

Tranquil Gardens and Sun Terrace
Unwind in our peaceful garden or soak up the sun on our charming terrace. The perfect spots to relax and enjoy the serene surroundings.

Exceptional Service
Our friendly and multilingual staff are available 24/7 to ensure you have a seamless and memorable stay with us. Rest assured knowing we're here to assist you at any time.

To experience luxury, comfort, and excellent service, book your stay at Hotel Hacienda Otoch now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 4 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 8.25
G
Gabriel • solo_traveller • mx
6
2026-01-05 • via Nuitee
F
Flaviana • extended_group • it
8
Pros:

La gentilezza dello staff

Cons:

La piscina era sporca

2026-01-03 • via Nuitee
A
Alexander • young couple • ca
8
It was good for our short stay. Decent value for money. Staff were very accommodating and gave good service at all times
Pros:

Walking distance to main square. Clean, quiet, decent sized room.

Cons:

Room was very simple, and a bit lacking in light. The photos on the listing gave a different impression.

2025-04-21 • via Nuitee
N
Nicole • family with young children • us
5
Passable
2024-04-01 • via Nuitee