Eliot Arms

Hotels
8.8 (1160 reviews)
Clarks Hay South Cerney , Cirencester , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Restaurant
Garden
Fishing
Bar
Golf course
Canoeing
See all facilities

Review Highlights

Pros:
Friendly staff
Charming location
Cozy atmosphere
Cons:
Heating issues
Mixed reviews on food quality

Categories

Cleanliness
8.8
Overall clean and tidy rooms mentioned, but some concerns about cold in certain rooms.
Service
9.5
Many reviews praised staff for being friendly and accommodating.
Location
9.3
Guests appreciated the charming location and nearby amenities.
Room Quality
8.3
Most rooms were comfortable, but some had issues with heating.
Amenities
8.8
Good basic amenities noted, with a cozy atmosphere.
Value for Money
8.8
Good service and reasonable pricing for the quality provided.
Food and Beverage
7.8
Food reviews were mixed, with some dissatisfaction noted in dining options.
Overall Experience
9.1
Overall positive stays reported with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:57

Property Description

Charming 4-Star Accommodation in Cirencester

Tranquil Garden Oasis: Eliot Arms boasts a picturesque garden, perfect for unwinding after a day of exploring the Cotswold Water Park.

Culinary Delights: Indulge in delectable meals at the on-site restaurant or sip on refreshing drinks at the cozy bar, offering a delightful dining experience.

Modern Comforts: Relax in well-appointed guest rooms equipped with a flat-screen TV, private bathroom, and complimentary toiletries, ensuring a comfortable stay.

Experience the perfect blend of luxury and convenience at Eliot Arms. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1160 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9.1
A
Andrew family_with_children au
9
A great choice for a Cotswolds stay.
Pros:

A lovely hotel with friendly and helpful staff. Breakfast was plentiful and the dinner menu was good. A great bar with a fireplace for the winter months. A decent pub is also across the road. We chose to stay here instead of Cirencester (only 6 kms away) as it gave us a Cotswolds village 'experience' whilst still being close to the historic town. Parking was also a big plus for us.

2026-06-20 via Nuitee
B
Brian couple gb
8
Good all round just lacking some TLC
Pros:

Location, clean, good food

Cons:

Shower functioning very poor, room and shower room compact

2026-06-19 via Nuitee
N
Nathan couple gb
1
2026-06-18 via Nuitee
A
Abbi couple gb
10
2026-06-17 via Nuitee
W
Wakley couple gb
8
Pros:

Hospitality...friendly staff

Cons:

Very small room , no mirror in the bedroom, and soap holder had come away from the wall .Reported straight away ...still not dealt with when we checked out ..

2026-06-17 via Nuitee
W
Whitfield couple gb
7
Pleasant.
Pros:

Breakfast and location good.
Parking a bit tricky.No places on returning one evening

Cons:

I would have liked some form of mirror in the bedroom. Luckily I always pack one.
A towel rail in ensuite would help as just one hook on door for 4 towels is not good.

2026-06-15 via Nuitee
B
Bianca couple de
9
Toller Ausgangspunkt mit gemütlichem Ambiente
Pros:

Die Lage ist perfekt für Ausflüge in den Cotswolds. Der Pub hat leckeres Essen und einem großartigen Frühstück und ist sehr hübsch eingerichtet. Das Zimmer war sehr gemütlich.

2026-06-14 via Nuitee
P
Pam couple au
2
Bad access for stairs if you have a health issue.
Pros:

Nothing.

Cons:

We didn’t end up staying there because of the bad staircase and no lift so booked elsewhere with no refund due to cancellation policy. I certainly wouldn’t recommend this old hotel.

2026-06-13 via Nuitee
I
Ian couple gb
7
Ok for access to our location for a wedding.
Pros:

Location,
Good breakfast

Cons:

No mirror in bedroom to do make up and hair.
Had to take down bathroom mirror to use.
Breakfast at 9am which we were offered the time and juices, yoghurt not replenished.

2026-06-12 via Nuitee
T
Tracey couple gb
10
Pros:

Staff were all lovely and friendly, food was excellent, location perfect, will definitely recommend.

Cons:

All good

2026-06-11 via Nuitee
M
Michel solo_traveller fr
9
Pros:

Chambre confortable. Bon petit dejeuner.

2026-06-11 via Nuitee
C
Carole couple gb
8
2026-06-10 via Nuitee
L
Laura couple gb
8
Lovely pub perfect for a few nights stay!
Pros:

Really lovely pub. The rooms were modern, clean and perfect for our stay. We used the pub for an overnight stay before competing in 113 Cotswold and the location was ideal.

Cons:

N/A

2026-06-08 via Nuitee
R
Robert couple gb
10
Absolutely fantastic recommend to anyone
Pros:

Staff very helpful. Room beautiful. Evening meal excellent as was breakfast.

Cons:

Nothing

2026-06-06 via Nuitee
L
Laurent solo_traveller fr
8
Très satisfaisant
2026-06-06 via Nuitee
D
Darryl couple nz
10
Really enjoyed our stay thank you. Friendly staff
Pros:

Character and charm in spades and excellent breakfast

Cons:

Maybe should have checked it had a shower in room. Large bath with shower head in bath so ok

2026-06-05 via Nuitee
J
Johannes couple de
9
Pros:

Super Ambiente, sehr traditionell. Gutes Restauriert. Gutes Frühstück.

Cons:

Die Duscharmatur ist definitiv nicht Hotel-tauglich und einfach kaputt.
Für Rührei mussten wir 25 Minuten warten.

2026-06-04 via Nuitee
M
Muriel solo_traveller nl
9
Prima verblijf op een mooie locatie.
Pros:

Prachtige omgeving, gezellige pub, sfeervol ingerichte kamer en vriendelijk personeel. Het ontbijt was prima, voldoende keuze en goede koffie.

Cons:

In de voegen en het kit van de douche zit behoorlijk wat schimmel, dat is ongezond en heeft aandacht nodig. Ik denk vanwege beperkte ontluchting in de badkamer. Het matras is wat ingezakt aan de zijkant, waardoor ik uit bed rolde.

2026-06-03 via Nuitee
J
JESUS ALBERTO couple es
10
2026-06-02 via Nuitee
J
Julie couple gb
8
Nice hotel but could be so much better.
Pros:

The property itself is a lovely old stone building.
The staff were very good.
The cooked breakfast was excellent, one of the best hotel breakfasts for a long time.
Room furniture and lamps were lovely.

Cons:

It needs some TLC maintenance. We appreciate the property is old but keeping window frames and woodwork chip free, clean and painted should be a priority.

The bathroom needed more attention. Base of taps weren’t particularly clean. Window frames again weren’t clean and needed work. The anti slip mat for the shower should be destroyed, it was very old given the colour and the reverse was covered in black mould.

No ordinary teabags in the refreshment tray, not everyone wants camomile, peppermint etc. only one non-decaf coffee sachet in the tray also!
It’s these details that people expect when they are paying to stay at a hotel.

2026-06-01 via Nuitee