Carlton Court Hotel

Hotels
7.5 (1617 reviews)
10 Wilmington Square Carlton Court Hotel , Eastbourne , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Good price for 1 night
Cons:
Rude staff
Noisy rooms

Categories

Cleanliness
6.58
Several mentions of dirty rooms and cigarette butts outside.
Service
7.05
Rude staff and poor service during critical situations, yet some positive notes on location and check-in.
Location
9.09
Good location near the center and sea front.
Room Quality
6.04
Small rooms, noisy conditions, and several maintenance issues reported.
Amenities
6.57
Lack of WiFi and poorly maintained facilities, such as a clogged shower.
Value for Money
8.53
Good price for the location, but room quality detracts from perceived value.
Food and Beverage
8.08
Not mentioned explicitly; assumed standard for this hotel tier.
Overall Experience
8.05
Mixed feelings with major issues, yet some good aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:10

Property Description

Convenient Location
Situated just 300 metres from Eastbourne Beach, OYO Carlton Court Hotel offers a prime spot for beach lovers. Additionally, being less than 1 km from Eastbourne Pier makes it a perfect choice for those seeking seaside fun.

Comfortable Accommodation
The hotel provides 3-star accommodation with well-equipped rooms including a desk, flat-screen TV, and private bathroom. Guests can enjoy a cozy stay with complimentary bed linen and towels, ensuring a hassle-free experience.

Great Amenities
OYO Carlton Court Hotel boasts a shared lounge, terrace, and bar for guests to unwind and socialize. With free WiFi available throughout the property, staying connected is convenient and easy.

Book your stay at OYO Carlton Court Hotel now for a relaxing and enjoyable experience by the beach!

Important information:

A surcharge of £10/hour applies for arrivals after check-in hours and departures after check-out hours. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 4 per day.

Location

Guest Reviews

7.5
Based on 1617 reviews
Cleanliness: 6.58
Service: 7.05
Location: 9.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.05
J
John • couple • gb
7
2026-03-28 • via Nuitee
T
timothy • solo_traveller • gb
7
2026-03-27 • via Nuitee
M
Maoliosa • couple • ie
7
2026-03-25 • via Nuitee
J
John • family_with_children • gb
2
Old girl needs some undating
Pros:

Near the front

Cons:

We went in mid may . The heating worked sometimes we were given an electric heater to keep our room warm. There was no room service if you ran out of tea or coffee or toilet rolls you had to help yourself from reception which was rarely manned. Couldn't connect to the Internet and the tv was freeview only. We had a 3 bed room and the distance from the end of the bed and the wall was 150mm so you had to walk sideways carrying a cup of tea and going to the loo in the night was a joke. If you had a walking impediment getting up the stone steps to enter the hotel was a hard job but inside it had a lift which worked. There was no food and the bar was shut but there was a lovely food hall round the corner which did loverly breakfasts and dinners.
Sorry for the downbeat review but Eastbourne was nice and we had loverly sunshine all week.

2026-03-25 • via Nuitee
H
HUMAIRAH • couple • gb
2
2026-03-24 • via Nuitee
J
Joe • couple • gb
8
Great value for money. Top location, clean and staff were friendly.
2026-03-24 • via Nuitee
D
David • solo_traveller • gb
6
Pros:

The location was convenient for my needs.

Cons:

The room was a bit small but it was comfortable.

2026-03-20 • via Nuitee
J
John • family_with_children • gb
6
2026-03-18 • via Nuitee
O
Oleg • family_with_children • gb
8
Pros:

Всё нормально, кроме того что не понравилось. Но по сравнению The Burlington Hotel, где мы находимся сейчас, это намного лучше.

Cons:

Немного прохладно было в номере. Выезд подразумевается до 10:00, но парковки своей у отеля нет, она на улице и бесплатна только до 8:00. Поэтому если вы хотите остаться в номере до последнего, вам необходимо выйти в 8 утра на улицу и оплатить парковку на пару часов.

2026-03-17 • via Nuitee
P
Placinta • extended_group • gb
10
2026-03-14 • via Nuitee
D
Deborah • family_with_children • gb
10
The room at the Carlton Hotel.
Pros:

The room was very comfortable and the staff were
very nice.

Cons:

I did not have enough toilet paper as I forgot to request some toilet paper.

2026-03-13 • via Nuitee
D
Deborah • solo_traveller • gb
10
The room at the Carlton hotel..
Pros:

The room was very comfortable and the staff were
very nice.

Cons:

The room was a bit small in size.

2026-03-13 • via Nuitee
S
Stefan • couple • gb
1
Pros:

Nothing exept the staff

Cons:

Very dirty, poorly maintained and outdated. Everything feels worn out. The internet is weak and you have to wait about 15 minutes for hot water. The only positive thing is that the staff are understanding and try to help.

2026-03-12 • via Nuitee
J
James • solo_traveller • gb
5
Fine if travelling by yourself and want to be off of the street
Pros:

Staff member was friendly. But was walking around barefoot

Cons:

Room very dated

Wall built around a radiator

Dangerous electrics

Loud Aircon unit

2026-03-07 • via Nuitee
P
PHILIP • solo_traveller • gb
9
Exactly What I Wanted.
Pros:

Location, Frendliness of Staff, A Bath !
Excellent Value for Money.

Cons:

For the Price, Nothing.

2026-03-07 • via Nuitee
M
muggridge • family_with_children • gb
4
2026-03-07 • via Nuitee
I
ismail • family_with_children • gb
9
Pros:

The location

Cons:

No bar open

2026-03-06 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-03-05 • via Nuitee
S
Slavko • solo_traveller • gb
5
2026-03-05 • via Nuitee
F
Farhana • solo_traveller • gb
8
2026-03-05 • via Nuitee