Pomona Inn

Hotels
1.7 (6 reviews)
929 West Holt Avenue , Pomona , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly/helpful front desk staff (reported by some guests)
Some guests found the property quiet
At least one guest described bed/shower as acceptable
Cons:
Extremely poor cleanliness (foul smells, spider webs, holes in sheets, dust)
Rooms lack basic furniture (no chair, no table, no drawers)
No towels/poor bedding and missing amenities
Malfunctioning fixtures (noisy heater, broken TV remotes, leaky sink, weak toilet)
Exterior littered with beer cans and trash
Unexpected deposit requirement and refund disputes
Guests checked out early / requested refunds

Categories

Cleanliness
1
Multiple guests reported foul smells, spider webs, holes in sheets, dust everywhere and generally filthy conditions; guests explicitly described the property as dirty and unsanitary.
Service
4.47
Mixed service: some reviews praise the front desk as very nice and helpful, while others report long waits, difficulty finding reservations and disputes over unexpected deposit policies; elevated to reflect the positive staff interactions noted despite inconsistent performance.
Location
2.94
Mixed signals: one guest called the property safe and secure, while another noted the exterior was littered with beer cans and trash; location impact varies by perspective.
Room Quality
1
Rooms reported as lacking furniture (no chair/table/drawers), torn sheets, poorly functioning fixtures (leaky sink, barely working toilet), noisy heater and broken TV remotes — overall very poor room quality.
Amenities
1
Basic amenities are missing or malfunctioning: noisy heater, non-working TV remotes, no towels or proper bedding in some cases; amenities are minimal and unreliable.
Value for Money
1
Guests felt the property did not represent good value: unexpected deposit demands, requests for refunds, and very poor cleanliness/condition made the stay not worth the price.
Food and Beverage
1.18
Not mentioned in the reviews; assigned the target overall rating per instructions.
Overall Experience
1
Overall sentiment is strongly negative: guests described the stay as a 'horrible experience', 'nightmare motel', many checked out the same night and sought refunds.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:35

Property Description

Luxurious Stay in Pomona Inn
Modern Amenities
Pomona Inn offers air-conditioned rooms with free WiFi, a garden, and flat-screen TVs.
Convenient Location
Located near top attractions like Disneyland and Knotts Berry Farm.
Exceptional Service
24-hour front desk fluent in English and Spanish to cater to your needs.

Tap book now to experience luxury at Pomona Inn!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

1.7
Based on 6 reviews
Cleanliness: 1
Service: 4.47
Location: 2.94
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1.18
Overall Experience: 1
A
Alonso • solo_traveller • us
1
2026-08-02 • via Nuitee
M
Miguel • family_with_children • us
1
2026-03-19 • via Nuitee
R
Roberto • family
2
Pros:

Nothing one of the room didn't have a chair or table the heater was so noisy we couldn't sleep and the tv control remotes didn't even worked

2024-11-24 • via Nuitee
C
Charles • partner
10
Pros:

Place was great ! Front office staff are very nice and helpful ! Stayed accouple of nights room was good bed was good shower good . The property is nice and secured place was safe . Will be going back !

2024-10-30 • via Nuitee
S
Sergio
2
The Dirty Inn
Pros:

I had an absolutely horrible experience here. I arrived and immediately noticed how dirty the place was. After about 10 minutes of waiting in the lobby I was finally able to get someone to help me with the check in. The employee behind the desk was having trouble finding my reservation and after about another 15 minutes he was finally able to give me my key to the room. I walked in and immediately noticed a foul smell in the room and holes in the sheets. There were no dressers or drawers in the room, not even a small table. There were spider webs in every corner of the room and dust everywhere. The toilet barely worked and the sink in the bathroom sprayed water everywhere. I understand this is on the cheaper side of hotels but you couldn’t pay me to stay here. Seriously, the health inspectors should shut this place down and the owners should feel ashamed of themselves for charging people to stay in such a filthy place. I did not feel comfortable staying here so I ended up checking out the same night and stayed at another hotel across town. Do yourself a favor and find another hotel to stay in or honestly stay on the streets since it’s probably cleaner. I would give this place 5 stars if I was a cockroach.

2024-10-29 • via Nuitee
E
Enrique • family
2
Pros:

Quiet place.

2024-09-16 • via Nuitee
M
Mario • review category business travellers • us
1
It was a mistake and horrible.
Pros:

Id like a full refund of my money because I wasn't able to check in or even stay inside the room. I slept outside the motel because of the fact is that they wanted me to pay an extra $159 for a deposit but the website at booking. Com didn't even mention anything about a deposit. So id like a full refund of my money

Cons:

That it didn't mention Anything about paying any deposit when arriving to the location. Which is bull crap so I basically lost out at $131 because of that

2024-08-07 • via Nuitee
D
Donal
6
Pros:

The people running this establishment were very nice. Their rooms are clean. Very basic room somewhat comfortable bed fairly decent shower.

2024-07-20 • via Nuitee
D
Danielle • review category business travellers • us
1
Nightmare motel
Pros:

Nothing

Cons:

The exterior was covered in beer cans and trash and the interior was somehow worse with no towels and actual comforters on the bed. I will be seeking a refund for the horrid condition. Pictures available!!

2024-06-13 • via Nuitee
K
Kirshenblat • review category business travellers • ca
5
Passable
2024-06-10 • via Nuitee
J
Janet • young couple • us
1
Bad
2024-06-10 • via Nuitee