Indy Hotel

Hotels
5.2 (406 reviews)
6990 East 21st Street , Indianapolis , us

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Roach infestation
No heating in winter

Categories

Cleanliness
2.84
Multiple mentions of roaches and unclean conditions impact cleanliness.
Service
7.31
While some guests reported helpful staff, the overall service experience was overshadowed by issues.
Location
6.85
Location was good, but concerns about safety were raised due to drug-related activity.
Room Quality
3.3
Issues with heating, bugs, and general maintenance reported, significantly lowering room quality.
Amenities
4.83
Misleading information regarding amenities, no inside pool and breakfast as promised.
Value for Money
4.79
Low price mentioned, but overall experience was not commensurate with the value expected.
Food and Beverage
5.84
No specific mentions of food and beverage, thus assigned average.
Overall Experience
5.81
General dissatisfaction expressed, with concerns about cleanliness and safety affecting overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:16

Property Description

Indy Hotel is a 3-star property conveniently located near major attractions in Indianapolis. Guests can enjoy free WiFi, room service, and a 24-hour front desk during their stay. The non-smoking rooms are equipped with essential amenities for a comfortable visit.

Convenient Location: Situated near Lucas Oil Stadium and Indianapolis Motor Speedway.
Modern Comfort: Air-conditioned rooms with private bathrooms and free WiFi.
Excellent Service: 24-hour front desk assistance and room service available for guests.

Book your stay at Indy Hotel now for a memorable experience in Indianapolis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

5.2
Based on 406 reviews
Cleanliness: 2.84
Service: 7.31
Location: 6.85
Room Quality: 3.3
Amenities: 4.83
Value for Money: 4.79
Food and Beverage: 5.84
Overall Experience: 5.81
H
Honnold • couple • us
6
Pros:

Easy check in

Cons:

Dirty elevator

2026-01-15 • via Nuitee
L
Leoncio • extended_group • us
7
Pros:

Nathing to say about breakfast the price of the hotel says everything

Cons:

To sleep it’s perfect especially when you drive 12 hours

2026-01-15 • via Nuitee
W
Wifwenson • couple • us
5
2026-01-15 • via Nuitee
J
Johnson • extended_group • us
9
2026-01-15 • via Nuitee
D
Dinnora • couple • us
6
2026-01-15 • via Nuitee
M
Miguel • family_with_children • us
10
2026-01-15 • via Nuitee
S
Scott • family_with_children • us
1
Cons:

NO HEAT _ Had to cancel.

2026-01-10 • via Nuitee
M
Moise • couple • us
8
Pros:

So Nice

2026-01-05 • via Nuitee
J
Jaren Collins • couple • us
2
Pros:

Currently renovating

Cons:

No heat in the middle of Winter. Not notified they was having an issue

2025-12-26 • via Nuitee
P
Pablo • couple • us
8
2025-12-19 • via Nuitee
S
Sabrina • family_with_children • us
7
Overall the hotel and staff were very good and I would come back.
Pros:

The staff was great and very accommodating. The room was very clean and smells great.

Cons:

The hotel heater broke and we had to wait until it was fixed and then the water pipes broke and we didn’t have any water.

2025-12-17 • via Nuitee
O
Ohaver • family_with_children • us
10
Amazing, will definitely be back
Pros:

Everything was absolutely perfect for me and my family 10 out of 10 recommend

Cons:

The elevators was a little scary but that's it

2025-12-17 • via Nuitee
C
Christina • couple • us
10
2025-12-15 • via Nuitee
M
Medcalf • family_with_children • us
10
2025-12-13 • via Nuitee
D
Dillard • family_with_children • us
10
Pros:

Staff very friendly,

Cons:

Everything was great especially for the proce and deals

2025-12-07 • via Nuitee
L
Lori • family_with_children • us
1
Pros:

Nothing

Cons:

The hotel had an infestation of roaches! Got moved to multiple rooms just to have the same problem. I never been so grossed out in my entire life. Then they have a sheet that states they charge you for everything used. What the hell! Let's get it together and do better.

2025-11-16 • via Nuitee
S
Susana • solo_traveller • us
4
It is not possible to sleep when you know that your car is parked where drug addicts are walking around.
Pros:

Location was great. Front desk guy was very helpful. Outdoor lights were in great condition No bedbugs. Toiletries were there.

Cons:

Outdoor: I saw people in drugs outside, walking on the parking lot the whole night, I also saw cars that made rounds around the parking lot (not security) without any reason. There was a security car parked at the dmain entrance, but nobody was there. The car was still there the next day, in the same place with no driver.
My room: some towels were not properly washed, and my bed cover had a very small red spot (like blood). It was clear that the cover was washed but the spot didn’t go away. The chair had a white spot that I don’t really want to know what was that. Coffe maker was broken.
They took $50 for deposit. I really hope they give me my deposit back soon.

2025-11-09 • via Nuitee
A
Angela • solo_traveller • us
1
I keep staying and paying money but haven’t received 84 back from de
Pros:

I just like it not sure why even though they still owe me money back on another night in may

Cons:

Roaches the last day I was there

2025-11-07 • via Nuitee
• extended_group • us
1
It was horrible!!!!
Pros:

We left before breakfast was served.

Cons:

heat was out, light flicked on and off in bathroom all night, alarms going off in hallway, someone knocked on our door in the middle of the night, gun shots outside, sirens outside

2025-11-05 • via Nuitee
J
Jimmy • solo_traveller • us
1
2025-11-04 • via Nuitee