Hotel Chachoo Palace

Hotels
8.9 (73 reviews)
New Khonakhan Road Dal Gate , Srinagar , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Packed lunches
See all facilities

Review Highlights

Pros:
Helpful staff
Great location near the water
Cons:
Basic bathroom
Limited space for personal items

Categories

Cleanliness
8.31
Bathroom was a bit basic, indicating some cleanliness concerns.
Service
9.28
Very helpful staff, indicating a positive service sentiment.
Location
9.32
Right near the water, indicating a positive sentiment regarding location.
Room Quality
8.77
Standard quality for this hotel tier.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
8.81
Standard quality for this hotel tier.
Overall Experience
9.18
Overall positive sentiment based on location, service, and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Scenic Views and Convenient Amenities

At Hotel Chachoo Palace, immerse yourself in the picturesque beauty of Srinagar with rooms featuring balconies overlooking the river and terraces offering stunning mountain views. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk during your stay.

Relaxing Outdoor Spaces

Unwind in the hotel's garden or opt for a cozy barbecue evening with your loved ones. The tranquil ambiance and lush surroundings provide the perfect setting for a relaxing retreat.

Central Location with Easy Access

Located near major landmarks like Shankaracharya Mandir and Hazratbal Mosque, Hotel Chachoo Palace offers easy access to popular attractions. Plus, with free private parking and a paid airport shuttle service, your travel convenience is taken care of effortlessly.

Book your stay at Hotel Chachoo Palace now for a memorable and comfortable experience in Srinagar!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for Rs. 500 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 73 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
S
Sam solo_traveller au
8
Pros:

Good location. Right on the water. A hotel, not a boat. Some of the boats looked isolated, run-down and with access limited.

Cons:

Nothing really. It is good value for money. Someone mentioned the pressure in the shower in one of the reviews. That is correct. A minor irritation. I still had a good shower but I think the shower head needs changing.

2026-05-21 via Nuitee
R
Rozenn couple fr
10
Pros:

L’emplacement est parfait, au calme, un petit jardin sur le bord du lac, aménagé, fleuri, doté d’un embarcadère. La cuisine est bonne, service d’un t’il tuk-tuk épatant, connexion WIFI performante.

2026-05-19 via Nuitee
S
Sayed solo_traveller in
10
European style
Pros:

Great location perfect blend with nature great hospitality staff owner and food were excellent 👌

2026-05-17 via Nuitee
S
Sayantan solo_traveller in
10
Pros:

Welcoming, helpful staffs. Good room, good food, good location. Peaceful stay.

Cons:

Just a small suggestion....please put a small exhaust fan in the bathroom

2026-05-09 via Nuitee
V
Vineeth couple in
10
Peaceful stay in Srinagar near Dal lake
Pros:

One of the best places to stay in Srinagar. The location is quiet, peaceful, and perfect for relaxing, yet everything is easily accessible nearby.

The owners are extremely honest, warm, and welcoming, which made our stay even more comfortable. A special mention to Ubaid, the caretaker — such a genuine and kind person. He helped us with everything, from bike rentals to booking a shikara ride, and always made sure we got fair prices and didn’t get scammed by local rentals or agents.

Their hospitality and care truly made our trip memorable. Highly recommended for anyone visiting Srinagar!

2026-05-09 via Nuitee
S
Sonal solo_traveller ca
8
Convenient, value for money and professional hospitality.
Pros:

Tucked away behind Dal Lake, this 3-star property is a practical, high-value base for exploring Kashmir. Because most guests use the hotel as a launchpad for day trips to Gulmarg, Pahalgam, or Sonmarg, it focuses on what matters most: seamless transitions, a solid breakfast, and genuine hospitality. The owner/manager brings a professional international touch, having worked in the Netherlands and speaking both English and Dutch. That experience shines through in the service quality and the clear commitment to constantly improving the guest experience.

2026-05-04 via Nuitee
S
sachin solo_traveller in
10
Pros:

This hotel has good location, very peaceful environment, they also provide home cooked food that is tasty, nice and honest staff, we left one beg while checking out, they called and gave it while we were on the way to airport. Very helpful. Overall nice to spend time with peace and enjoy.

Cons:

Nothing

2026-05-04 via Nuitee
solo_traveller au
10
2026-04-23 via Nuitee
S
Selvina solo_traveller th
10
Pros:

The location is away from the crowd and by a river. It was perfect, I spent peaceful morning and afternoon having nice coffee there. Room was decently clean. You have a small garden to chill by the lake and watch the boats pass by. There were also 2 cute cats. The guy at the reception is very helpful. He helped me in booking my tickets for gandola for Gulmarg. I suggest you contact them to book your transportation if you want to travel around.

2026-04-17 via Nuitee
W
Wannes solo_traveller be
8
2025-11-22 via Nuitee
M
Mohammed couple in
9
2025-11-08 via Nuitee
R
RIYAS couple ae
10
2025-11-02 via Nuitee
T
tbf couple in
9
Nice place
Pros:

Right near the water, most of the reviews are pretty accurate. A budget, relaxed place with very helpful staff.

Cons:

Bathroom was a bit basic, some more space for putting things would be handy.

2025-09-10 via Nuitee
S
Sagar with friends in
9
Superb
2025-06-26 via Nuitee
D
Dasgupta solo traveller in
9
Superb
Pros:

Tucked away from the crowd and yet close to the city centre, very peaceful living by the lake, watching the shikaras passing by (almost like living on a houseboat), and hosted by a very attentive owner and staff. They will take care of your every need.

Cons:

Nothing

2025-06-18 via Nuitee
J
Jędrzej young couple pl
10
Exceptional
Pros:

The hotel is located just on a Dal Lake bank. The owner is very helpful and could prepare you a tasty dinner and give tips about sightseeing. The hotel building is atmosphering and has a terrace with a lake view.

Cons:

The water pressure in the shower was weak and made it impossible to take a shower.

2025-05-27 via Nuitee
E
Eastgate young couple gb
8
Very good
2025-05-24 via Nuitee
H
Hira young couple in
8
Very good
Pros:

Chachoo hotel owner and staff is very nice 8 cooperative and helpful. Location is good near to sikara boat. Room is comfortable.
Overall good stay.

Cons:

No other hotel nearby this property.

2025-05-21 via Nuitee
H
Hira young couple in
8
Very good
2025-04-29 via Nuitee
H
Heena young couple in
9
Superb
2025-04-27 via Nuitee