Olanro Hotel Negombo

Hotels
7.1 (88 reviews)
105 Anderson Road . Negombo , Negombo , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Cleanliness issues
Dangerous pool
High food prices

Categories

Cleanliness
5.18
Multiple guests mentioned cleanliness issues, including cockroaches and dirty bedding.
Service
8.15
Friendly staff were noted; however, there was criticism regarding responsiveness.
Location
8.19
Positive comments about convenience and location near amenities.
Room Quality
7.64
Rooms were described as comfortable and well-equipped.
Amenities
6.67
Some amenities like the pool were noted to have issues, such as sharp tiles.
Value for Money
7.13
Generally good value, though some reviews mentioned prices for food being too high.
Food and Beverage
6.68
Breakfast received positive feedback, but some meals were reported as expensive and not tasty.
Overall Experience
7.15
Guests had mixed experiences, with some significant complaints affecting the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:26

Property Description

Luxurious Accommodation
Experience a stay at Olanro Negombo, where comfort meets elegance. Each room features modern amenities, including a flat-screen TV and a private bathroom with a hot tub. Relax in style and enjoy the complimentary slippers and toiletries provided for your convenience.

Convenient Facilities
With a 24-hour front desk, a mini market, and a hairdresser on-site, your every need is catered to. Unwind on the sun terrace, or cook up a storm in the shared kitchen. Indulge in delicious meals at the restaurant, with room service and special diet menus available for a personalized dining experience.

Explore and Relax
Take advantage of bike hire services to explore the area, known for its fishing spots. Visit nearby attractions such as St Anthony's Church and Negombo Beach Park, or simply unwind by the outdoor pool. Your perfect getaway awaits at Olanro Negombo.

Important information:

Please note that flight details need to be confirmed 24 hrs prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for US$15 per person per night when using an available extra bed.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 88 reviews
Cleanliness: 5.18
Service: 8.15
Location: 8.19
Room Quality: 7.64
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 7.15
M
Moonisamy • couple • fr
6
Pros:

Personnel très sympathique

Cons:

Salle de bain vétuste, calcaire et rouille, wc entartrés, lavabo ébréché

2026-01-20 • via Nuitee
N
Nadeesh • couple • lk
1
Pros:

What went well
• Mr. Renuka demonstrated excellent customer service. His approach was professional, courteous, and helpful.

Cons:

Sorry For Late Reply
I was busy.
Concerns that need attention
1. Front desk service: The lady at reception did not demonstrate basic customer-service standards; her approach and tone were unhelpful and unprofessional.
2. Initial room condition: The first room we were given (before the change) had not been cleaned properly; the walls were noticeably dirty.
3. Room change to 107: After we requested a change, we were moved to Room 107. Your staff member Mr. John mentioned there was a “small mistake,” but there was water collecting on the floor, which was unsafe and inconvenient.
4. Pest issue: During the night, my wife and I were woken by a cockroach in the room.
5. Pool safety: I invited my best friend’s family for a swim, but damaged tiles in the pool area caused cuts/scratches to our legs. This is a serious safety hazard and an embarrassment during what was meant to be a treat.

2026-01-19 • via Nuitee
H
Heleen • extended_group • be
8
2026-01-12 • via Nuitee
S
Sergejs • family_with_children • lv
8
Low price,nice meal.
Pros:

Nice breakfast.

Cons:

Not so clean wasroom

2025-12-24 • via Nuitee
N
NIRANJAN EVS • family_with_children • lk
6
Pros:

Friendly staff
Cleaning rooms

Cons:

The swimming pool is very dangerous, you can cut your legs in it. The hotel staff did not inform us in advance about the swimming pool problem. The food is very expensive and not very tasty.

2025-12-23 • via Nuitee
H
hirunika • family_with_children • lk
7
Pros:

The hotel was good and the rooms were comfortable, but the pool tiles were damaged

2025-12-20 • via Nuitee
M
Miriam • family_with_children • gb
8
2025-12-17 • via Nuitee
H
Hashinika • extended_group • lk
10
2025-12-12 • via Nuitee
L
Liberty • solo_traveller • gb
7
Pros:

Good hotel for the price. Great for a quick stay after a long flight. Good food and comfortable bed

2025-11-21 • via Nuitee
R
Rachael • solo_traveller • au
10
2025-11-20 • via Nuitee
S
sineth • family_with_children • lk
5
2025-11-17 • via Nuitee
M
Max • family_with_children • ru
10
Pros:

it's new and has a cafe and a pool on the premises.

Cons:

you'd have to fill in quite a bit of paperwork upon check-in so it takes a minute for just one night. Same process if you want to extend

2025-11-13 • via Nuitee
N
Nazeer • solo_traveller • ae
5
2025-11-10 • via Nuitee
R
RANJIT SELVARAJAH • family_with_children • ca
10
Pros:

Excellent place to stay

2025-11-08 • via Nuitee
B
Bandara • family_with_children • lk
8
2025-11-08 • via Nuitee
S
sanjeewa • family_with_children • lk
10
2025-11-01 • via Nuitee
K
KV202 • couple • nl
8
Prima voor een nachtje
Pros:

Goede locatie en fijn dat ze je bij het vliegveld op komen halen zonder meerprijs. Dicht bij lekkere eettentjes en een ruime kamer en zwembad.

Cons:

Ontbijt had iets beter gekund en ook niet alles was even schoon maar voor een nachtje prima!

2025-10-29 • via Nuitee
S
Sadith • couple • ae
7
2025-10-28 • via Nuitee
B
Binte Mohsin • family_with_children • bd
3
2025-10-23 • via Nuitee
L
Liyanapatabendige • family_with_children • lk
1
Cons:

Rating: 1/5 (Terrible)
​Title: Unacceptable: Cockroaches, No Water, Zero Service (Stay: Oct 19-20)
​"Do not stay here. My experience was completely unacceptable.
​Health Hazard: Found multiple cockroaches in the room. Unsanitary.
​Service Failure: On the morning of October 20th, there was no running water at all.
​Staff Ignored Calls: We called the front desk repeatedly to report the issues, and NO ONE answered the phone.
​The hotel failed on basic hygiene and essential services. This was a nightmare stay.

2025-10-20 • via Nuitee