Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good value for money
Cons:
Cleanliness issues
Limited parking
Noise disturbances

Categories

Cleanliness
6.28
Cleanliness issues were cited in multiple reviews, particularly with shared and communal bathrooms.
Service
7.75
Multiple reviews mentioned friendly and helpful staff.
Location
8.29
The location received positive feedback for being central and convenient.
Room Quality
6.74
Room comfort was mentioned positively, though concerns about noise were noted.
Amenities
6.77
Some amenity-related feedback was mixed, with both good cooking facilities and some issues.
Value for Money
7.73
Good value for money was mentioned in several reviews, though parking was a consistent issue.
Food and Beverage
6.78
No specific food and beverage reviews were mentioned; deemed average.
Overall Experience
7.25
Overall good experiences were reported, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:04

Property Description

Variety of Accommodation Options
Pinewood Lodge offers a range of budget accommodation options, from dormitory rooms to deluxe cabins, catering to all types of travelers.

Convenient Location and Nearby Attractions
Located just a short walk from town and close to Queenstown Gondolas, guests can easily explore the area and enjoy various activities such as skiing and mountain biking.

Amenities and Services
With barbecue facilities, bicycle washing stations, tour desk for booking activities, and heated rooms with shared lounge access, Pinewood Lodge ensures a comfortable and enjoyable stay for all guests.

Book your stay at Pinewood Lodge for a memorable Queenstown experience!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

This credit card must be in the same name as the guest's name on the booking confirmation.

Please note, for bookings made over the period of 30 December to 04 January, guests must be over 20 years of age and provide a valid ID and credit card.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 15 years old stay for NZD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 4855 reviews
Cleanliness: 6.28
Service: 7.75
Location: 8.29
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 7.25
• family_with_children • nz
7
2026-04-17 • via Nuitee
S
Stephen • extended_group • au
8
Always my go to when in Queenstown. And the variety of accommodation options is great.
Pros:

Some great options with variety of accommodation choices. Good value compared to other properties in Queenstown.

Cons:

Nothing negative.

2026-04-16 • via Nuitee
L
leigh • couple • nz
7
2026-04-16 • via Nuitee
N
Nadine B. • solo_traveller • de
8
2026-04-16 • via Nuitee
W
Wendy • couple • au
8
Lovely stay, good facilities, nice sharing and meeting others. Very comfortable bed!
Pros:

Great location, walking distance to town and gondola!

Cons:

There wasn’t really anything not to like. It’s lodge accommodation so nothing bad or unexpected.

2026-04-15 • via Nuitee
S
Sandip • extended_group • nz
5
2026-04-15 • via Nuitee
S
Sujitra • extended_group • th
10
ไว้จะกลับมาอีกค่ะ
Pros:

เราได้ห้อง โซนบน เหมาทั้งชั้น ของใช้ครบ มีครัว มีห้องนอน 3 ห้อง กว้างมาก ๆ จริงๆ นอนได้ 9 คนเชียว

Cons:

กระดาษทิชชู่หมด ไม่มีเติม แต่โดยรวมพอรับได้

2026-04-15 • via Nuitee
E
Erik • solo_traveller • de
9
2026-04-15 • via Nuitee
J
Jade • family_with_children • nz
10
Pros:

More intimity, place of parking , clean sharing space

2026-04-15 • via Nuitee
C
Chamkaur • family_with_children • au
1
Still waiting reply from the manager, I need refund because I cancelled after having look at the property, was filthy an
2026-04-14 • via Nuitee
S
Suzanne • couple • nz
8
Beautiful and convenient location
Pros:

Nice setting, comfortable stay

Cons:

Lack of parking

2026-04-14 • via Nuitee
S
Suzanne • solo_traveller • nz
8
Beautiful and convenient
Pros:

Beautiful setting

Cons:

Parking

2026-04-14 • via Nuitee
H
Heidi • solo_traveller • au
5
Pros:

Great location, comfy beds.

Cons:

Being a pod situation, there is no one really responsible for facilities. The bathroom was always a mess.

2026-04-13 • via Nuitee
E
EOIN • couple • au
8
2026-04-13 • via Nuitee
C
Cheyenne • extended_group • nz
9
Pros:

The room was clean, as well as the bathroom. It was decent for the price, and I would stay there again.

2026-04-13 • via Nuitee
K
Katrina • family_with_children • au
8
2026-04-13 • via Nuitee
M
Michael • couple • jp
8
Great value for money!
Pros:

The front desk&hotel staff, which seemed to be international students on working holidays, were friendly and professional.

The kitchen facilities/living room were a very nice place to eat your own meals if you didn't want to go a restaurant downtown. It had a fun summer camp kind of feel, with lots of young people staying but everyone seemed to respect the quiet times after 9 p.m.

Although the accomodations are located a bit out of the city center, it's still pretty conveniently located for both the downtown restaurants&shops as well as especially close to the gondola to the mountain overlook on Queenstown (non-hotel related quibble: the gondola is more than a bit overpriced, even given economy of scale, but it is a beautiful view worth seeing).

The mountain view from the room was beautiful! The room itself was spartan but the beds were soft&comfortable, which was good as my back had been hurting. It's very good value for the price, especially in a resort town like Queenstown! Recommended!

Cons:

It's just a bit inconveniently located, about a 10 minute walk from the downtown which meant that we couldn't access tour buses and airport shuttles directly from the hotel. It's a bit uphill as well, which could be tiring if you're coming off a long flight with luggage.

Having the common shower on the same floor as the room was nice, but the shower stall was so narrow&close to other rooms that we felt like we might be disturbing other guests.

Having the toilet on the first floor meant having to go down a creaky set of stairs to use it at night.

These are all relatively minor quibbles. Overall it was a very pleasant place to stay.

2026-04-13 • via Nuitee
M
Maria • family_with_children • nz
6
Pros:

The location is near the centre.

Cons:

The room smells bad.

2026-04-13 • via Nuitee
G
Graham • solo_traveller • ca
6
2026-04-13 • via Nuitee
B
Bagundol • extended_group • nz
8
2026-04-13 • via Nuitee