Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good value for money
Cons:
Cleanliness issues
Limited parking
Noise disturbances

Categories

Cleanliness
6.28
Cleanliness issues were cited in multiple reviews, particularly with shared and communal bathrooms.
Service
7.75
Multiple reviews mentioned friendly and helpful staff.
Location
8.29
The location received positive feedback for being central and convenient.
Room Quality
6.74
Room comfort was mentioned positively, though concerns about noise were noted.
Amenities
6.77
Some amenity-related feedback was mixed, with both good cooking facilities and some issues.
Value for Money
7.73
Good value for money was mentioned in several reviews, though parking was a consistent issue.
Food and Beverage
6.78
No specific food and beverage reviews were mentioned; deemed average.
Overall Experience
7.25
Overall good experiences were reported, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:04

Property Description

Variety of Accommodation Options
Pinewood Lodge offers a range of budget accommodation options, from dormitory rooms to deluxe cabins, catering to all types of travelers.

Convenient Location and Nearby Attractions
Located just a short walk from town and close to Queenstown Gondolas, guests can easily explore the area and enjoy various activities such as skiing and mountain biking.

Amenities and Services
With barbecue facilities, bicycle washing stations, tour desk for booking activities, and heated rooms with shared lounge access, Pinewood Lodge ensures a comfortable and enjoyable stay for all guests.

Book your stay at Pinewood Lodge for a memorable Queenstown experience!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

This credit card must be in the same name as the guest's name on the booking confirmation.

Please note, for bookings made over the period of 30 December to 04 January, guests must be over 20 years of age and provide a valid ID and credit card.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 15 years old stay for NZD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 4603 reviews
Cleanliness: 6.28
Service: 7.75
Location: 8.29
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 7.25
L
Lisa extended_group nz
7
Pros:

Location! Friendly Staff, very good parking.

Cons:

Dated Bathroom

2026-02-14 via Nuitee
G
Gaiser couple au
6
Perfect location but too many issues for us to recommend this accommodation.
Pros:

Location and bedding.

Cons:

Shower was leaking and ventilation was poor.
There room above was very noisy, all through the night.
There was no toaster or air-conditioner, which was included in the description when booking.
Car park was not near room and gif someone with a disability, this was not ideal. The carpark was also very difficult to access and we did not feel safe leaving our vehicle in the allocated position.

2026-02-14 via Nuitee
K
Karen couple nz
8
2026-02-14 via Nuitee
J
Jatinder extended_group nz
1
2026-02-14 via Nuitee
R
Ring family_with_children nz
3
2026-02-14 via Nuitee
T
Taylor couple de
9
2026-02-13 via Nuitee
D
Davide solo_traveller it
8
2026-02-13 via Nuitee
L
Laxman extended_group nz
1
Cons:

No parking, crowded, feel like I was scammed.

2026-02-13 via Nuitee
G
Gaëlle family_with_children nc
5
Séjour moyennement apprécié, nous ne reviendrons pas
Pros:

Nous étions logés dans un studio avec une chambre pour les enfants. L’appartement est assez bien agencé, le coin cuisine est bien équipé, les lits sont confortables, le ménage était fait à notre demande, le lodge se situe en impasse et dans un environnement calme, à seulement 10 minutes à pieds du centre. Il y avait également une place de parking, et un supermarché à proximité.

Cons:

Nous n’avons malheureusement pas profité de la terrasse extérieure, car elle n’avait pas été nettoyée (voir photos). Elle aurait besoin d’être rénovée et il faudrait installer des tôles transparentes pour la protéger de la pluie.
Notre logement se situait au rez-de-chaussée d’une maison, et l’insonorisation était très mauvaise. Nous entendions les locataires marcher au-dessus, mais également à côté de nous (une porte sépare les deux appartements) lorsqu’ils parlaient ou écoutaient de la musique, ainsi que les bruits de la douche et de la chasse d’eau, parfois jusque tard (minuit à 2h du matin). Un soir, nous avons entendu le locataire d’à côté vomir dans sa salle de bain jusqu’au lendemain.
Enfin, le rapport qualité-prix n’est pas satisfaisant, malheureusement la plupart des hébergements sont chers à Queenstown.

2026-02-13 via Nuitee
G
George couple nz
7
Pros:

Good location and good value for money in Queenstown

Cons:

Its a bit basic

2026-02-13 via Nuitee
M
Martin extended_group au
6
Pros:

Perfect location, parking included, lovely staff, nice room, balcony

Cons:

My room on the top floor creaked so much and made loud bangs made it very difficult to sleep at night

2026-02-13 via Nuitee
C
Chloe extended_group ca
7
2026-02-13 via Nuitee
C
Cheon extended_group nz
10
2026-02-13 via Nuitee
K
Kate couple nz
3
Pros:

Location

Cons:

When we arrived we had to wait 30 minutes to check in. We we got to our room it looked like the place hadn’t really been cleaned. There was lots of hair in the shower, a dirty bath mat and the bathroom roof was disgusting. We called and complained and it took a further 2 hours to get someone back to clean it.

2026-02-12 via Nuitee
S
Sylvie couple be
10
Parfait.
Pros:

Accueil (+++), chambre, cuisine et salle de bains communes, propreté !

2026-02-11 via Nuitee
S
sabine couple be
3
2026-02-11 via Nuitee
J
Jann solo_traveller au
5
Adequate for one night, but manage your expectations.
Pros:

Location was good for my needs at the time. Staff were pleasant and helpful. Bed was comfortable. OK self-catering facilities.

Cons:

Very basic room with very few appointments of any sort. My room was right next to bathroom and toilet so noisy. No tea/coffee etc provided, but was supplied on request.

2026-02-10 via Nuitee
M
Matt couple au
8
Great stay
Pros:

Location, kitchen, staff, bed,

Cons:

Toilets got a bit dirty. Some noisy people drinking in the kitchen

2026-02-10 via Nuitee
S
Stacey couple nz
8
Good clean room, easy walk to town
Pros:

Great location, easy to walk to town, and room was good for the price.

Cons:

Nothing really, it would have been great to have parking outside the room, but I understand this is difficult in the area:)

2026-02-10 via Nuitee
R
Robert extended_group at
6
Ohne Worte
Pros:

Mäßig.Total veraltet.Die Betten sind viel zu weich.

Cons:

Sehr alt.Der Preis ist zwar nieder,aber in einer solchen Wohnung sollte man nicht wohnen.

2026-02-10 via Nuitee