Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Tour desk
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good value for money
Cons:
Cleanliness issues
Limited parking
Noise disturbances

Categories

Cleanliness
6.28
Cleanliness issues were cited in multiple reviews, particularly with shared and communal bathrooms.
Service
7.75
Multiple reviews mentioned friendly and helpful staff.
Location
8.29
The location received positive feedback for being central and convenient.
Room Quality
6.74
Room comfort was mentioned positively, though concerns about noise were noted.
Amenities
6.77
Some amenity-related feedback was mixed, with both good cooking facilities and some issues.
Value for Money
7.73
Good value for money was mentioned in several reviews, though parking was a consistent issue.
Food and Beverage
6.78
No specific food and beverage reviews were mentioned; deemed average.
Overall Experience
7.25
Overall good experiences were reported, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:04

Property Description

Variety of Accommodation Options
Pinewood Lodge offers a range of budget accommodation options, from dormitory rooms to deluxe cabins, catering to all types of travelers.

Convenient Location and Nearby Attractions
Located just a short walk from town and close to Queenstown Gondolas, guests can easily explore the area and enjoy various activities such as skiing and mountain biking.

Amenities and Services
With barbecue facilities, bicycle washing stations, tour desk for booking activities, and heated rooms with shared lounge access, Pinewood Lodge ensures a comfortable and enjoyable stay for all guests.

Book your stay at Pinewood Lodge for a memorable Queenstown experience!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

This credit card must be in the same name as the guest's name on the booking confirmation.

Please note, for bookings made over the period of 30 December to 04 January, guests must be over 20 years of age and provide a valid ID and credit card.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for NZD 15 per person per night when using an available cot.
    Children up to and including 15 years old stay for NZD 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 4688 reviews
Cleanliness: 6.28
Service: 7.75
Location: 8.29
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 7.25
D
Dianne • solo_traveller • nz
9
Amazing as opportunities were taken to allow our stay better.
Pros:

I loved the fact that I was able to upgrade and have our own facilities. The location was within easy reach of Queenstown, which was good as we could walk into town.
Staff were friendly and helpful at all times.
Suggest though to help with recycling perhaps a bin to place such item s in as we chose leave our recycling on the side.

Cons:

Written above.

2026-03-07 • via Nuitee
T
Tiffany • family_with_children • au
8
Comfortable rooms, lovely staff, great location short walk to the Gondala and to town
Pros:

Was central to everything we needed and a beautiful little area

Cons:

The room we stayed in had an extremely loud squeaky floor which is probably unfortunate for the people underneath.

2026-03-07 • via Nuitee
C
cindy • extended_group • pf
7
Pros:

Cadre agréable

Cons:

Mal agencé, le lit était devant le placard. La salle de bain était grande, mais le bac à douche était vraiment petit

2026-03-06 • via Nuitee
C
Caroline • couple • au
9
Great place to stay for a multi day visit to Queenstown.
Pros:

The proximity to town made it easy as you could walk into town. The designated parking spot was great.

Cons:

The walk up the hill 😂

2026-03-06 • via Nuitee
J
John • couple • au
6
Good for a few days, handy for town and supermarkets
Pros:

Good value and quiet location

Cons:

Cramped room, toilet door hard to negotiate, room door lock not fully functional

2026-03-04 • via Nuitee
H
Hadfield • solo_traveller • gb
7
Functioonal
Pros:

Location

Cons:

Facilities in need of modernisation

2026-03-04 • via Nuitee
B
Becconsall • extended_group • au
8
I enjoyed my stay. Will definitely book again.
Pros:

A good location to the town.
Rooms a little small, but big enough.
The rooms I stayed in had views of the mountains.

Cons:

Things can always be better. I'm sure the company is striving to make it so.
I'm sure most of the customers are like minded people and realise that it will never be 5 star. Of course the houses are a little on the old side but for the price I can't complain.

2026-03-03 • via Nuitee
S
Siobhan • solo_traveller • nz
9
2026-03-03 • via Nuitee
J
Jade • couple • nz
9
2026-03-03 • via Nuitee
N
Nick • solo_traveller • nz
3
Cons:

Too noisy

2026-03-03 • via Nuitee
K
Kim • couple • au
8
2026-03-03 • via Nuitee
C
Colin • couple • au
7
Satisfactory stay experience.
Pros:

Kitchen Facilities were good. Beds were good. TV facilities was good. Parking facility was very good.
The view from the room is satisfactory.

Cons:

The A/C should be in the bedroom & the TV/living room should have at least a fan.
The wash basin in the bathroom is in a very inconvenient position & restricts activities when used.
Stairs to the room does not help much if the baggage is heavy. Roller stairs would be much better.

2026-03-03 • via Nuitee
K
Kelsey • couple • nz
9
2026-03-02 • via Nuitee
J
Janet • couple • au
7
Pros:

Perfect for one night.

2026-03-01 • via Nuitee
B
Beata • couple • se
7
Populärt backpackerställe
Pros:

Bra läge, bra parkering, möjlighet att sitta ute och storlek på rummen

Cons:

Mycket trångt badrum! Lukt från badrummet intill sängen, ingen värme i badrummet, så dörren måste vara öppen under kallare nätter

2026-03-01 • via Nuitee
D
Dell • solo_traveller • au
8
Pros:

The set up was good nesteld amongst the trees

2026-03-01 • via Nuitee
R
ROBERTA • extended_group • nz
7
2026-03-01 • via Nuitee
A
Andy • family_with_children • nz
3
comfortable but very noisy
Pros:

room was clean and beds were comfortable

Cons:

It was incredibly noisey with a group next door to us the noise when well pass 1am in the morning, this really ruined our stay

2026-02-28 • via Nuitee
N
Nadja • couple • at
6
Okay for a night
Pros:

The check-in was super quick and when we went to cabin Q, where we were staying, it was about 2 p.m. Our room was spotless. It was clean and tidy.

The location is nice too, it’s not in the center of Queenstown so it’s quiet. The center is just a short walk away.

Cons:

The entrance, the kitchen and the bathrooms looked as if some accident has happened. There was food and dirt on the kitchen floor, the bathroom towls next to the sink were black and red. I don’t want to start speaking from the toilets. We were just glad we had showered in the morning.

About one hour later we went to the restrooms and everything was clean. Props to the staff who did their job so well - and we kind of feel sorry for them, when other guests are so disrespectful with other places and belongings.

2026-02-28 • via Nuitee
B
Bernard • couple • lu
9
2026-02-28 • via Nuitee