Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Poor room quality
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.24
Several reviews mentioned issues with cleanliness, including marked bedding and a shabby bathroom.
Service
8.21
Most reviews praised the staff for being friendly and helpful.
Location
8.25
The location is frequently highlighted as ideal, especially for its proximity to the sea and town center.
Room Quality
5.2
Multiple reviews indicated that the rooms were small and not well-maintained.
Amenities
6.73
Some missing amenities like WiFi and poor mattress quality affected ratings, but others appreciated the cleanliness and size.
Value for Money
8.69
Many guests felt the hotel offered good value for the price.
Food and Beverage
6.24
Breakfast options received mixed reviews, with some disappointment expressed regarding limited choices.
Overall Experience
7.21
Guests had an overall decent experience, but several expressed concerns about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:52

Property Description

Prime Location on Llandudno’s Central Promenade
Experience the beauty of Llandudno at Iris Hotel Llandudno, located just steps away from the sandy Llandudno Beach with stunning sea views.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring flat-screen TVs, coffee/tea making facilities, and en suites with hairdryers for your convenience.

Convenient Access to Local Attractions
Explore the area with ease as we are a short walk from Llandudno Railway Station, a leisurely stroll from Llandudno Pier, and a short drive from the picturesque Snowdonia National Park.

Book now for a memorable stay by the sea!

Important information:

The hotel restaurant is now open and we serve Continental Breakfast Buffett for FREE of charge, daily from 9 a.m.-10 a.m.
Iris hotel does not do other meals then the Continental Breakfast.
Iris Hotel has a small Bar which is open from 11 a.m. -6 p.m. (for afternoon coffees/teas /cakes) and
18:00 p.m. until 22:00 p.m. (for alcohol drinks)

The property can provide an iron and ironing board on request only.
No cooked meals are available at the property.
Continental Breakfast is available free of charge.

Please note the lead guest must be 18 years and older. All guests under 18 must be accompanied by an adult.

No Show Policy: In case of No Show , your reservation will be canceled and total amount will be charged . We advise you to pick up your room key within the time required on your booking: 15:00 p.m.-20:00 p.m.

Guests are welcome to leave their bags with the property if arriving before 12:00. Early check-in or late check out fees may apply. Please contact the property for more details.

The property charges an additional GBP 10 for bookings with one child under 12 years, provided the child uses existing beds. This amount will be automatically charged from the card provided at the time of booking.

Please note that extra beds cannot be accommodated in the rooms. A travel cot can be provided on request only.

A elevator is available in the hotel but cannot accommodate mobility scooters, wheelchairs or push chairs. The Annex building does not have a elevator. As such, this property is not recommended for guests with mobility issues.

The property has a strict no-smoking policy.

Parking is available along the Promenade, with no charges from 16:00 p.m. to 10:00 a.m.

It is very important our mutual customers have knowledge about the extra fees for late check-ins "

1. Regular check-in 3 pm-8 pm=Free of charge
2. Check-in between 8 pm and 10 pm =£15
3. Check-in between 10 pm-11pm=£25
4. Check-in between 11 pm-12pm=£35

Please confirm the times as soon as possible so we can notify our family members about our arrival home.

No-Show Policy ( Property Policy ): Failure to arrive at the hotel will be treated as a No-Show.
In this case, your reservation will be canceled, and the full amount will remain charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 3592 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 7.21
S
Sonja Sylvia solo_traveller de
1
Pros:

Nothing. Worst stay of my life

Cons:

I have been to more than a hundred hotels in my life and this one is the worst! The receptionist did not have a clue of what she was doing. Did not even touch the breakfast. But the worst was the chemical stay in the room. (My room was in the attached building) Sadly arrived late to the property and did not check the room directly after check in otherwise would have immediately left. The shower was dirty. It was very noisy during the night. Stayed for one night.

2026-05-09 via Nuitee
B
Bernadette solo_traveller gb
8
2026-05-09 via Nuitee
C
Cheryl solo_traveller gb
10
Pros:

The staff were lovely.hotel was amaculate food was very good

Cons:

There was no water to the bath

2026-05-09 via Nuitee
D
Daniel extended_group gb
1
2026-05-09 via Nuitee
H
Hannah couple gb
2
Hotel are running down without update
Pros:

No wifi provides as it broken can not use in the room only sit in reception with cold room …inside bedroom not use central heating have to use electric heat …very dry air …noisy …can hear all noise from another room .😔

Cons:

Staff is not good

2026-05-08 via Nuitee
A
Abigail couple gb
1
Don’t stay here!
Pros:

Not an awful lot to be honest. It was on the seafront.

Cons:

My room in the annex was absolutely freezing. I put all my clothes on and used the blanket that was on the end of the bed. Couldn’t stop shivering. The room smelt like only what I can describe as cat piss. It was vulgar. There was a charge of 150 pound if you were found to have any food and drink in your room. This would almost be acceptable if the rooms, were to a higher standard. They were awful.

2026-05-08 via Nuitee
M
Martin Hillidge solo_traveller gb
9
Pros:

Staff were friendly and helpful good size single bed nothing to fault

Cons:

Nothing

2026-05-08 via Nuitee
W
Wylson solo_traveller gb
7
2026-05-07 via Nuitee
C
chris solo_traveller gb
6
Pros:

Location

Cons:

Cheap and cheerful, lads golf trip, so did the job

2026-05-07 via Nuitee
A
Alexandria solo_traveller gb
1
BED BUGS
Pros:

Location

Cons:

WOKE UP WITH BED BUGS ALL OVER THE BED!

STILL YET TO RECIEVE A REFUND KR ANY CONTACT FROM MANAGEMENT AS I WAS TOLD AT CHECK OUT THEY WOULD BE IN TOUCH!

Curtains don't close properly. The netted curtain is in between the solid ones instead of behind.

Creaking floors everytime someone moves above

In room next to lift that was noisy when I'm movement

Hear the wardrobes opening and closing in other rooms

Hear voices, showers and taps from the other rooms.

Nowhere to hang coats

Loud wardrobe can't hang anything full length. I didn't want to use it but the drawer inside was unusable anyway as the doors didn't open wide enough to clear it.

2026-05-07 via Nuitee
D
Dilys solo_traveller gb
6
Cons:

Shower was not clean had long black hair

2026-05-07 via Nuitee
L
Leigh solo_traveller gb
8
Cheap and cheerful, perfect location
Pros:

The location, the breakfast, the size of the room, the price, the power shower, the staff, the lift and majority of the decor, were all great.

Cons:

The mattress had a big dip in it where springs have come out, so needs replacing.
The rooms need to have WiFi, as there is not mobile signal coverage.
The people in the annexe that backed onto my room were drunk and noisy, shouting and playing music and smoking in the courtyard until 1am 🤔.

2026-05-06 via Nuitee
J
jean couple gb
6
Pros:

Breakfast ok Location very good

Cons:

Hotel a little tatty

2026-05-06 via Nuitee
F
Farzand couple gb
9
Good cooperative staff, comfortable quiet stay
2026-05-06 via Nuitee
C
Con couple ie
9
Pros:

Location on the seafront/promenade
Beautiful view from the bedroom

Cons:

In need of some maintenance especially noisy floorboards / carpets .
Breakfast scrambled eggs served cold on two mornings

2026-05-05 via Nuitee
J
Janice solo_traveller gb
10
Pros:

Very welcoming staff
Could not do enough for you

2026-05-05 via Nuitee
C
Christopher couple gb
9
Comfortable
Pros:

Nice hotel

Cons:

No hot towel rail Water from shower went on floor but ok

2026-05-05 via Nuitee
S
Sheridan couple gb
10
Comfortable and clean
Pros:

Lovely room and gorgeous views

Cons:

The curtains was the only thing that spoilt it they was very old and teared

2026-05-05 via Nuitee
T
Tracy solo_traveller gb
5
2026-05-05 via Nuitee
M
Mohammad Gouse solo_traveller gb
5
It's ok
Pros:

The location.

Cons:

The bathroom is very small and mainly the water is not hot and room size is very small.

2026-05-05 via Nuitee