Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Poor room quality
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.24
Several reviews mentioned issues with cleanliness, including marked bedding and a shabby bathroom.
Service
8.21
Most reviews praised the staff for being friendly and helpful.
Location
8.25
The location is frequently highlighted as ideal, especially for its proximity to the sea and town center.
Room Quality
5.2
Multiple reviews indicated that the rooms were small and not well-maintained.
Amenities
6.73
Some missing amenities like WiFi and poor mattress quality affected ratings, but others appreciated the cleanliness and size.
Value for Money
8.69
Many guests felt the hotel offered good value for the price.
Food and Beverage
6.24
Breakfast options received mixed reviews, with some disappointment expressed regarding limited choices.
Overall Experience
7.21
Guests had an overall decent experience, but several expressed concerns about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:52

Property Description

Prime Location on Llandudno’s Central Promenade
Experience the beauty of Llandudno at Iris Hotel Llandudno, located just steps away from the sandy Llandudno Beach with stunning sea views.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring flat-screen TVs, coffee/tea making facilities, and en suites with hairdryers for your convenience.

Convenient Access to Local Attractions
Explore the area with ease as we are a short walk from Llandudno Railway Station, a leisurely stroll from Llandudno Pier, and a short drive from the picturesque Snowdonia National Park.

Book now for a memorable stay by the sea!

Important information:

The hotel restaurant is now open and we serve Continental Breakfast Buffett for FREE of charge, daily from 9 a.m.-10 a.m.
Iris hotel does not do other meals then the Continental Breakfast.
Iris Hotel has a small Bar which is open from 11 a.m. -6 p.m. (for afternoon coffees/teas /cakes) and
18:00 p.m. until 22:00 p.m. (for alcohol drinks)

The property can provide an iron and ironing board on request only.
No cooked meals are available at the property.
Continental Breakfast is available free of charge.

Please note the lead guest must be 18 years and older. All guests under 18 must be accompanied by an adult.

No Show Policy: In case of No Show , your reservation will be canceled and total amount will be charged . We advise you to pick up your room key within the time required on your booking: 15:00 p.m.-20:00 p.m.

Guests are welcome to leave their bags with the property if arriving before 12:00. Early check-in or late check out fees may apply. Please contact the property for more details.

The property charges an additional GBP 10 for bookings with one child under 12 years, provided the child uses existing beds. This amount will be automatically charged from the card provided at the time of booking.

Please note that extra beds cannot be accommodated in the rooms. A travel cot can be provided on request only.

A elevator is available in the hotel but cannot accommodate mobility scooters, wheelchairs or push chairs. The Annex building does not have a elevator. As such, this property is not recommended for guests with mobility issues.

The property has a strict no-smoking policy.

Parking is available along the Promenade, with no charges from 16:00 p.m. to 10:00 a.m.

It is very important our mutual customers have knowledge about the extra fees for late check-ins "

1. Regular check-in 3 pm-8 pm=Free of charge
2. Check-in between 8 pm and 10 pm =£15
3. Check-in between 10 pm-11pm=£25
4. Check-in between 11 pm-12pm=£35

Please confirm the times as soon as possible so we can notify our family members about our arrival home.

No-Show Policy ( Property Policy ): Failure to arrive at the hotel will be treated as a No-Show.
In this case, your reservation will be canceled, and the full amount will remain charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 3592 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 7.21
M
Mark couple gb
9
Great location and a comfortable stay
Pros:

Great location and value for money

2026-04-17 via Nuitee
D
David couple gb
3
2026-04-17 via Nuitee
S
Sarah couple gb
1
Didn’t stay the room was awful - we found alternative accommodation
Pros:

Nothing we didn’t stay - waiting for a refund - hotel was dirty smelly and staff were not helpful. The tv did not work in the room so we decided not stay

Cons:

The smell, the reception area was dirty and there were people sat looking like they were high on drugs, the room was smelly and dirty and the tv wasn’t working

2026-04-17 via Nuitee
D
David Maybury solo_traveller gb
10
Pros:

Very friendly and helpful staff, seafront location close to the railway station, clean and tidy with a comfy bed 🛏️

Cons:

My only disappointment was that the window would not open as I like fresh air in the night so the room became warm also the extraction fan in the ensuit wasn't working which is a common occurrence in Llandudno hotels.

2026-04-16 via Nuitee
S
Siobhan couple gb
8
2026-04-16 via Nuitee
K
Katie solo_traveller gb
4
Pros:

It was close to the front and amenities.

Cons:

It was very dated, not the cleanest. Staff were ok. There was mold in the rooms on the ceilings and walls.

2026-04-16 via Nuitee
J
John solo_traveller ca
10
Pros:

Location, cleanliness, happy staff, and the sound of the waves at night.

I had a great sleep.

Cons:

Can't complain, really.

2026-04-16 via Nuitee
D
david couple gb
8
Enjoyed the Stay 👍
Pros:

Very good

Cons:

Room we Stayed in would benefit with a pull down blind on window to stop light coming in room 404

2026-04-15 via Nuitee
W
Williams family_with_children gb
3
Wouldn't stay again
Pros:

Poor breakfast egg only breakfast with cereals

Cons:

The room getting a good clean

2026-04-15 via Nuitee
G
Gail couple gb
9
Enjoyed the whole experience.
Pros:

Great location, good service, great free breakfast

Cons:

Nothing

2026-04-14 via Nuitee
M
Melanie solo_traveller gb
1
Pros:

Nice view

Cons:

Filthy room 2 single beds pushed together matress had springs coming out, peeling wallpaper and cracked ceiling

2026-04-14 via Nuitee
A
Andrea solo_traveller gb
6
Pros:

It was right on the front

Cons:

Looked a little tierd

2026-04-13 via Nuitee
G
Gareth solo_traveller gb
5
Ok stay, had a room in annex building with back lane access to the public. Room next door had people arriving and leavi
Pros:

Location on the seafront was great

Cons:

No parking, poor security, interruptions throughout the night. No room WiFi, only BBC channels on the tv.

2026-04-13 via Nuitee
A
Adam solo_traveller gb
8
Good, but would be better with Wifi in rooms
Pros:

Breakfast, Comfy room. friendly staff, good location

Cons:

Poor wifi in rooms, hotel knows this but it's their policy to not have it in rooms, rather silly in my opinion

2026-04-12 via Nuitee
T
tanya solo_traveller gb
9
Pros:

I liked were it was.

Cons:

Not much room in the bathroom

2026-04-12 via Nuitee
M
Matthew couple gb
1
Never agian it stinks
Pros:

Nothing it’s run down smells and the key doesn’t open the door

Cons:

Everything it needs a full refurb and a bit of staff training and a air freshener

2026-04-12 via Nuitee
L
Lois family_with_children gb
1
Cheap not cheerfull.
Pros:

Location is fantastic and sea room view, hair dryer & tea coffee ect nice touch in rooms. Hot shower.

Cons:

Unfortunately the hotel is old and run down. Dirty carpets windows ect, one of the rooms we couldn’t even stay in it was so bad, damp and smelly should not be advertised to book. Could do with a revamp as it’s a shame given the location and views.

2026-04-12 via Nuitee
J
Jannette couple gb
9
2026-04-11 via Nuitee
I
Ilona couple gb
8
2026-04-11 via Nuitee
S
Sharon couple gb
2
2026-04-11 via Nuitee