Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Bar
Non-smoking throughout
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Poor room quality
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.24
Several reviews mentioned issues with cleanliness, including marked bedding and a shabby bathroom.
Service
8.21
Most reviews praised the staff for being friendly and helpful.
Location
8.25
The location is frequently highlighted as ideal, especially for its proximity to the sea and town center.
Room Quality
5.2
Multiple reviews indicated that the rooms were small and not well-maintained.
Amenities
6.73
Some missing amenities like WiFi and poor mattress quality affected ratings, but others appreciated the cleanliness and size.
Value for Money
8.69
Many guests felt the hotel offered good value for the price.
Food and Beverage
6.24
Breakfast options received mixed reviews, with some disappointment expressed regarding limited choices.
Overall Experience
7.21
Guests had an overall decent experience, but several expressed concerns about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:52

Property Description

Prime Location on Llandudno’s Central Promenade
Experience the beauty of Llandudno at Iris Hotel Llandudno, located just steps away from the sandy Llandudno Beach with stunning sea views.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring flat-screen TVs, coffee/tea making facilities, and en suites with hairdryers for your convenience.

Convenient Access to Local Attractions
Explore the area with ease as we are a short walk from Llandudno Railway Station, a leisurely stroll from Llandudno Pier, and a short drive from the picturesque Snowdonia National Park.

Book now for a memorable stay by the sea!

Important information:

The hotel restaurant is now open and we serve Continental Breakfast Buffett for FREE of charge, daily from 9 a.m.-10 a.m.
Iris hotel does not do other meals then the Continental Breakfast.
Iris Hotel has a small Bar which is open from 11 a.m. -6 p.m. (for afternoon coffees/teas /cakes) and
18:00 p.m. until 22:00 p.m. (for alcohol drinks)

The property can provide an iron and ironing board on request only.
No cooked meals are available at the property.
Continental Breakfast is available free of charge.

Please note the lead guest must be 18 years and older. All guests under 18 must be accompanied by an adult.

No Show Policy: In case of No Show , your reservation will be canceled and total amount will be charged . We advise you to pick up your room key within the time required on your booking: 15:00 p.m.-20:00 p.m.

Guests are welcome to leave their bags with the property if arriving before 12:00. Early check-in or late check out fees may apply. Please contact the property for more details.

The property charges an additional GBP 10 for bookings with one child under 12 years, provided the child uses existing beds. This amount will be automatically charged from the card provided at the time of booking.

Please note that extra beds cannot be accommodated in the rooms. A travel cot can be provided on request only.

A elevator is available in the hotel but cannot accommodate mobility scooters, wheelchairs or push chairs. The Annex building does not have a elevator. As such, this property is not recommended for guests with mobility issues.

The property has a strict no-smoking policy.

Parking is available along the Promenade, with no charges from 16:00 p.m. to 10:00 a.m.

It is very important our mutual customers have knowledge about the extra fees for late check-ins "

1. Regular check-in 3 pm-8 pm=Free of charge
2. Check-in between 8 pm and 10 pm =£15
3. Check-in between 10 pm-11pm=£25
4. Check-in between 11 pm-12pm=£35

Please confirm the times as soon as possible so we can notify our family members about our arrival home.

No-Show Policy ( Property Policy ): Failure to arrive at the hotel will be treated as a No-Show.
In this case, your reservation will be canceled, and the full amount will remain charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 3846 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 7.21
A
Awel • couple • gb
10
2026-09-19 • via Nuitee
M
Michelle • solo_traveller • gb
10
2026-09-19 • via Nuitee
P
Philip Ford • solo_traveller • gb
10
Irish
Pros:

Location was excellent hotel clean and tidy no complaints .

Cons:

No comments

2026-09-19 • via Nuitee
S
Sara • couple • gb
6
Had a fantastic stay thank you somuch
Pros:

Good location and could get to all locations

Cons:

Could do with a bit of tlc and as I use to do cleaning for hotels as a living there was a few bits missed

2026-09-18 • via Nuitee
K
keren • couple • gb
1
Never again, over priced damp hotel
Pros:

Staff was nice ,

Cons:

Shower didn't work, I payed for breakfast. There wasn't one , well nothing I could eat , I wanted poached eggs as advised on site , no there was nothing except cards, never again

2026-09-18 • via Nuitee
M
Md Jawad • couple • gb
1
Cons:

The gestures of employees are so bad

2026-09-17 • via Nuitee
P
Parry • solo_traveller • gb
7
Pros:

Friendly staff and great location

Cons:

Small maintenance issue

2026-09-16 • via Nuitee
K
Karki • couple • np
1
2026-09-14 • via Nuitee
J
John • solo_traveller • gb
1
Pros:

Location on seafront is good

Cons:

TV didn't work, shower door jammed shut, mattress ancient. Had to walk past abandoned shopping trolleys to get to the Annex. The breakfast was indescribably bad. I've never stayed in a hotel so neglected. The owners need to spend some money or close the place down

2026-09-14 • via Nuitee
S
Singh • couple • gb
1
Shit service very bad experience
Pros:

Very shit service no wifi in room no proper cleaning

Cons:

Al are dislike shit service

2026-09-14 • via Nuitee
V
Vera • solo_traveller • gb
9
Pros:

It was close to beach town & pier the rooms were clean

Cons:

The rooms need abit of updating the wallpaper was peeling & needed a lock of paint

2026-09-14 • via Nuitee
T
Theresa • couple • gb
7
Ok for a one night stay
Pros:

The sea view, the location.

Cons:

Booked room specifically as it had a bath, bath had no plug, went to reception twice to enquire but they said they couldn’t find one.

Bedding was ripped and stained, 2 single beds pushed together. Fan in the room kept falling over as the base was broken.

2026-09-14 • via Nuitee
S
Sebastian • solo_traveller • gb
5
2026-09-14 • via Nuitee
L
Lucy • couple • gb
6
2026-09-13 • via Nuitee
P
powell • solo_traveller • gb
6
Very basic
Pros:

Comfy bed

Cons:

Bathroom was dirty, curtains did not cover window. Not hot food.

2026-09-13 • via Nuitee
K
Kaur • solo_traveller • gb
1
I didn't like anything in the room . Cupboards were broken even. The carpet was dirty.
Pros:

Nothing

Cons:

The bathroom was not working, the drainage system of the wash basin in the bathroom was not working, water came out from the sink and it was overflowing, then the shower screen was broken, there was a water leakage in the shower room . The room was smelly. The window was stuck and couldn't open .

2026-09-13 • via Nuitee
M
Morris • solo_traveller • gb
1
Pros:

The Hotel was right by the sea front .

Cons:

The annex was out the hotel ,fine but the room was dirty stain on the pillow,dusty, flies in room from the bin area out side mold in the shower
No where to hang your coat after being out in the rain .I asked to.move rooms and was expected to pay an extra £10 .

2026-09-13 • via Nuitee
A
Abid • couple • gb
4
2026-09-12 • via Nuitee
E
Erniux • solo_traveller • gb
10
2026-09-11 • via Nuitee
B
Bryan • couple • gb
3
2026-09-10 • via Nuitee