Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Bar
Non-smoking throughout
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Poor room quality
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.24
Several reviews mentioned issues with cleanliness, including marked bedding and a shabby bathroom.
Service
8.21
Most reviews praised the staff for being friendly and helpful.
Location
8.25
The location is frequently highlighted as ideal, especially for its proximity to the sea and town center.
Room Quality
5.2
Multiple reviews indicated that the rooms were small and not well-maintained.
Amenities
6.73
Some missing amenities like WiFi and poor mattress quality affected ratings, but others appreciated the cleanliness and size.
Value for Money
8.69
Many guests felt the hotel offered good value for the price.
Food and Beverage
6.24
Breakfast options received mixed reviews, with some disappointment expressed regarding limited choices.
Overall Experience
7.21
Guests had an overall decent experience, but several expressed concerns about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:52

Property Description

Prime Location on Llandudno’s Central Promenade
Experience the beauty of Llandudno at Iris Hotel Llandudno, located just steps away from the sandy Llandudno Beach with stunning sea views.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring flat-screen TVs, coffee/tea making facilities, and en suites with hairdryers for your convenience.

Convenient Access to Local Attractions
Explore the area with ease as we are a short walk from Llandudno Railway Station, a leisurely stroll from Llandudno Pier, and a short drive from the picturesque Snowdonia National Park.

Book now for a memorable stay by the sea!

Important information:

The hotel restaurant is now open and we serve Continental Breakfast Buffett for FREE of charge, daily from 9 a.m.-10 a.m.
Iris hotel does not do other meals then the Continental Breakfast.
Iris Hotel has a small Bar which is open from 11 a.m. -6 p.m. (for afternoon coffees/teas /cakes) and
18:00 p.m. until 22:00 p.m. (for alcohol drinks)

The property can provide an iron and ironing board on request only.
No cooked meals are available at the property.
Continental Breakfast is available free of charge.

Please note the lead guest must be 18 years and older. All guests under 18 must be accompanied by an adult.

No Show Policy: In case of No Show , your reservation will be canceled and total amount will be charged . We advise you to pick up your room key within the time required on your booking: 15:00 p.m.-20:00 p.m.

Guests are welcome to leave their bags with the property if arriving before 12:00. Early check-in or late check out fees may apply. Please contact the property for more details.

The property charges an additional GBP 10 for bookings with one child under 12 years, provided the child uses existing beds. This amount will be automatically charged from the card provided at the time of booking.

Please note that extra beds cannot be accommodated in the rooms. A travel cot can be provided on request only.

A elevator is available in the hotel but cannot accommodate mobility scooters, wheelchairs or push chairs. The Annex building does not have a elevator. As such, this property is not recommended for guests with mobility issues.

The property has a strict no-smoking policy.

Parking is available along the Promenade, with no charges from 16:00 p.m. to 10:00 a.m.

It is very important our mutual customers have knowledge about the extra fees for late check-ins "

1. Regular check-in 3 pm-8 pm=Free of charge
2. Check-in between 8 pm and 10 pm =£15
3. Check-in between 10 pm-11pm=£25
4. Check-in between 11 pm-12pm=£35

Please confirm the times as soon as possible so we can notify our family members about our arrival home.

No-Show Policy ( Property Policy ): Failure to arrive at the hotel will be treated as a No-Show.
In this case, your reservation will be canceled, and the full amount will remain charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 3846 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 7.21
B
Ben • solo_traveller • gb
8
2026-10-24 • via Nuitee
S
Steve • family_with_children • gb
1
Should not stay here again
Pros:

Nothing the hotel was very poor

Cons:

Everything bad room no bar dirty room very poorly run I would not recommend this hotel for the price it is not worth the money

2026-10-24 • via Nuitee
J
Jone • couple • gb
10
2026-10-23 • via Nuitee
S
Susan • couple • gb
1
I wouldn’t rate it to any1 there all kind wrong with it
Pros:

Nothing

Cons:

It’s had no hot water telly wasn’t working no heating

2026-10-19 • via Nuitee
S
Samantha • family_with_children • gb
1
2026-10-19 • via Nuitee
J
Jacob • couple • gb
6
2026-10-19 • via Nuitee
S
Steven • couple • gb
10
2026-10-17 • via Nuitee
J
John • couple • gb
1
Pros:

Only stayed 10 minutes in the room before checking out

Cons:

Broken window, no heating, dead flies squashed on the walls, small flies on the bed, TV didn't work properly, black mould to the bathroom and shower.

2026-10-16 • via Nuitee
M
Mason • couple • gb
1
Despite breakfast being included it was not cold room no heating therefore room damp
Pros:

There was only breakfast one day despite this being inclusive the room was cold and damp given a heater the next day

Cons:

No breakfast one day no heating no staff to help very unhelpful

2026-10-13 • via Nuitee
N
Nutter • couple • gb
1
Rubbish
Pros:

Nothing

Cons:

The hotel was really bad.i paid for a room with a sea view which we had But the window was so hard to open that you would have to be superman to do so.The glass door in the shower room was so badly maintained that you couldn't close it.So we were not able to have a shower.The continental breakfast was stale on the first day and the same food was still out on the second day.Juice was old and bitter.coffee cold.so consequently we had to go out and pay for breakfast.The lift had a strange smell of burning rubber.Do sorry to say that it was the worse hotel that I have stayed in.It was suppose to be a weekend away after my wife is getting over sepsis.The £ 302.00 was just wasted.regards Keith

2026-10-13 • via Nuitee
G
GWYNETH Mangono • family_with_children • gb
10
2026-10-12 • via Nuitee
D
Dinu • solo_traveller • gb
8
2026-10-10 • via Nuitee
S
Shaun • solo_traveller • gb
10
2026-10-09 • via Nuitee
L
Lina • family_with_children • gb
1
Pros:

Great location

Cons:

Unfortunately, our experience at this hotel was disappointing. We arrived at around 9:00 pm, and the hall was full of people singing and dancing, with very loud music playing.

Our children were unable to sleep until around 10:30 pm because of the noise. We found this particularly frustrating as we had expected a comfortable and peaceful stay.

The following morning, we also saw two gentlemen sleeping in the hall, which we found very unusual and uncomfortable.

Overall, we were disappointed with our stay and feel that the hotel should do more to ensure a quiet and comfortable environment for its guests.

2026-10-07 • via Nuitee
M
Michelle • solo_traveller • gb
10
2026-09-19 • via Nuitee
P
Philip Ford • solo_traveller • gb
10
Irish
Pros:

Location was excellent hotel clean and tidy no complaints .

Cons:

No comments

2026-09-19 • via Nuitee
A
Awel • couple • gb
10
2026-09-19 • via Nuitee
K
keren • couple • gb
1
Never again, over priced damp hotel
Pros:

Staff was nice ,

Cons:

Shower didn't work, I payed for breakfast. There wasn't one , well nothing I could eat , I wanted poached eggs as advised on site , no there was nothing except cards, never again

2026-09-18 • via Nuitee
S
Sara • couple • gb
6
Had a fantastic stay thank you somuch
Pros:

Good location and could get to all locations

Cons:

Could do with a bit of tlc and as I use to do cleaning for hotels as a living there was a few bits missed

2026-09-18 • via Nuitee
M
Md Jawad • couple • gb
1
Cons:

The gestures of employees are so bad

2026-09-17 • via Nuitee