SANDALS ISLAND HOTEL

Hotels
8.6 (26 reviews)
11 Biệt Thự , Nha Trang , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
excellent Staffs and Services
Great hotel and affordable price
clean rooms
good location
Cons:
poor breakfast selection
noise from neighbors
cleanliness issues
access difficulties

Categories

Cleanliness
7.81
Reported issues with cleanliness and maintenance, including leaking toilet.
Service
9.08
Staff received praise for their kindness and helpfulness, particularly in resolving issues.
Location
9.32
Conveniently located with plenty of nearby amenities and easy access to restaurants and shopping.
Room Quality
8.27
Generally well-maintained and comfortable rooms, but some noise issues reported.
Amenities
8.9
Amenities were adequate with a nice pool, though beach access could be improved.
Value for Money
8.76
Affordable pricing for the quality provided.
Food and Beverage
7.81
Breakfast options were limited and inconsistent.
Overall Experience
8.88
The overall experience was marred by a few negative observations, but likely still a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:57

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and elegant decor, providing a comfortable retreat during your stay.

Convenient Location
Situated just 300 meters from Nha Trang Beach, our hotel offers easy access to popular attractions and shopping destinations in the area.

Relaxation and Dining Options
Enjoy our outdoor swimming pool, restaurant, and bar, perfect for unwinding after a day of exploring. Book your stay at SANDALS ISLAND HOTEL for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 26 reviews
Cleanliness: 7.81
Service: 9.08
Location: 9.32
Room Quality: 8.27
Amenities: 8.9
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.88
R
Roman • solo_traveller • ru
10
Pros:

Обслуживание. Все рады. Решают любой вопрос

Cons:

Наскучила однообразные завтраки

2026-01-28 • via Nuitee
F
Fabian • solo_traveller • ch
7
2026-01-28 • via Nuitee
J
jean christophe • couple • fr
10
Nous avons réservé à Nouveau pour mi-février
Pros:

Le personnel 10/10 et l’emplacement génial

Cons:

Tout était bien

2026-01-26 • via Nuitee
D
Denis • couple • ch
7
2026-01-24 • via Nuitee
P
Petr • solo_traveller • il
7
2026-01-11 • via Nuitee
N
Nemchykova • solo_traveller • ua
10
2025-11-23 • via Nuitee
D
Dat
10
Pros:

excellent Staffs and Services!

2025-11-14 • via Nuitee
H
Hiep
10
Pros:

Great hotel and affordable price

2025-11-08 • via Nuitee
T
Thành Dũng • couple • vn
9
2025-10-31 • via Nuitee
N
Nemchykova • couple • ua
10
2025-10-25 • via Nuitee
E
Elizaveta • solo_traveller • ru
7
Pros:

Расположение отеля. Красиво оформленная зона ресепшена. Пол в номере не ковролин, это здорово! Очень хороший и не уставший номер. Сотруднику Yen 5 звёзд за решение моего вопроса.

Cons:

Скудный завтрак на шведском столе. На второй день не было шведки вообще, предложили выбрать из меню только одно блюдо! Деревянная дверь в номере, слышно как ходят соседи-китайцы (они очень громкие!). Нет собственных лежаков на пляже.

2025-10-03 • via Nuitee
Стас Букреев • solo_traveller • ru
8
Pros:

Чистые номера. Хорошая уборка.

Cons:

Отвратительная звукоизоляция номера.
Персоналу плевать на DND и выключенный звонок они стучат в дверь и заходят для уборки.

2025-09-18 • via Nuitee
T
Thuy • solo_traveller • vn
10
2025-09-14 • via Nuitee
N
Nigel
10
Pros:

Ideally located in Nha Trang. Plenty of restaurants nearby. Walking access to a variety of shopping areas. Breakfast is delicious with plenty of options. Staff kind and courteous.
Thank yoy

2025-08-31 • via Nuitee
N
Natalia • couple • ru
9
Pros:

Местоположение

Cons:

Однообразные завтраки

2025-08-15 • via Nuitee
Y
Yến • extended_group • vn
10
Pros:

Nhân viên nhiệt tình, có hồ bơi

2025-08-10 • via Nuitee
Y
Yến • extended_group • vn
10
Pros:

Chỗ nghỉ ok, đi bộ xíu là tới biển, nhân viên nhiệt tình

2025-08-10 • via Nuitee
V
VITALI • family_with_children • by
10
2025-08-05 • via Nuitee
T
Tuan Dat • extended_group • vn
8
2025-07-16 • via Nuitee
J
Jacqueline • young couple • gb
1
Never again - hotel not the same as it used to be
Pros:

We stayed at this hotel three times when it was the legend sea and loved it. Unfortunately, it has gone downhill.
Stayed 3 nights and reported on arrival the toilet was leaking and bathroom. floor was very wet. They eventually repaired this an hour before we were due to leave, and they thought this was acceptable.
Breakfast was not up, too much. So only went once.
When we arrived with cases we could not enter the hotel entrance due to it being blocked by cars. Asked reception for help but never got any..

Cons:

Safe in room not working and it took them2 days to repair.
Toilet leaked, causing the bathroom floor to always be sosking.. we asked every day for this to be fixed, and they only did it on the day we were leaving

2025-06-28 • via Nuitee