Puzzle Hotel Airport Frankfurt

Hotels
8 (261 reviews)
22 Neben dem Mühlweg , Rüsselsheim , DE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Free parking
Comfortable bed
Good value
Cons:
Lack of staff
Issues with cleanliness
Location difficulties

Categories

Cleanliness
7.75
Several guests mentioned issues with cleanliness, including smoke smells and trash.
Service
7.25
Most guests found the service lacking, with no staff present during their stay.
Location
6.75
Guests noted the location as grim and complicated to access without a car.
Room Quality
8.75
Rooms were described as spacious and clean by most guests.
Amenities
8.25
Positive remarks about free parking and in-room amenities.
Value for Money
9.25
Many reviews highlighted the value for the price as excellent.
Food and Beverage
8.25
No specific mentions in reviews; assumes standard offerings for hotel tier.
Overall Experience
7.75
Mixed reviews highlight both good and bad experiences, averaging out to moderate satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:46

Property Description

Convenient Location

Modern Amenities

Family-Friendly Atmosphere

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 261 reviews
Cleanliness: 7.75
Service: 7.25
Location: 6.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 7.75
W
Walter • solo_traveller • nl
7
2026-09-19 • via Nuitee
A
Annette • couple • de
1
2026-09-17 • via Nuitee
S
Sebastian • family_with_children • de
9
2026-09-16 • via Nuitee
L
Lisa • couple • ca
5
Convenient for our early flight out of the Frankfurt Airport.
Pros:

Place was conveniently located near the Frankfurt Airport. Quiet area.

Cons:

The check in process is confusing and was very difficult. We received a message tell us to check in at the terminal with our booking code but when we got to the hotel there was no indication as to were that was. Its a self check in process so an unmanned desk and turns out that a text message was sent with information regarding how to find our room key. However being international travelers we didn't have access to it our home phones to receive text messages. An email would have been preferred or at least in addition. Thankfully we were able to connect through the chat system of Booking.com website and got our key. Additionally the water took forever to heat up so we could have a shower in the morning. No instructions in the room regarding how to access the guest WiFi.

2026-09-16 • via Nuitee
A
Arturas • solo_traveller • cy
6
2026-09-15 • via Nuitee
J
Jan-Luca • couple • de
1
2026-09-15 • via Nuitee
K
Khalid • couple • gb
9
2026-09-15 • via Nuitee
D
Dr. Marcus • couple • de
6
Cons:

Hat leider deutlich an Qualität eingebüßt ggü. dem ersten Aufenthalt. Trotz vorheriger Nachricht nur einen Satz Handtücher für 2 Reisende, Vending Automat vollkommen leer, Ablauf der Dusche vollkommen verstopft. Das geht deutlich besser.

2026-09-14 • via Nuitee
M
Marcel • solo_traveller • de
9
2026-09-14 • via Nuitee
I
Ines • couple • de
5
Pros:

Problemloser Check in

Cons:

Die WC-Spülung war defekt, TV funktionierte nicht,

2026-09-13 • via Nuitee
M
Mehran • couple • nl
7
Pros:

Veel plezier

2026-09-12 • via Nuitee
M
Mohamed • couple • gb
3
Not good for price
Pros:

Nothing at all really. Very disappointed

Cons:

Mattress was very uncomfortable.
2 single Mattress made one king or super king size bed which was very not nice .
All the nights flys on our bodies.

2026-09-12 • via Nuitee
A
Andrea • solo_traveller • de
7
Für 1-2 Nächte ok
Pros:

Für 1-2 Nächte ok.

Cons:

Leider hat die elektronische Schlüsselübergabe nicht funktioniert. Es wurde kein Code vorab versendet. Nach mehrfacher Kontaktaufnahme hat es dann geklappt.

2026-09-11 • via Nuitee
A
Andreas • couple • de
10
Alles zusammen gut
Pros:

Leder doch außerhalb

Cons:

Der morgentliche Lärm der Lieferfahrzeuge die Den Motor laufen lassen!

2026-09-10 • via Nuitee
E
Ewa • solo_traveller • ie
10
Pros:

Location, cleanliness; the cleaning staff were very helpful.

2026-09-09 • via Nuitee
A
Alexander • solo_traveller • de
1
2026-09-08 • via Nuitee
S
Sebastian • couple • de
8
2026-09-07 • via Nuitee
S
Sabrina • couple • de
8
Wir waren zufrieden mit unserem Aufenthalt und würden jederzeit wieder buchen.
Pros:

Die Lage direkt an der Autobahn war perfekt für uns. Die Matratzen waren angenehm hart und das Reinigungspersonal sehr freundlich und zuvorkommend! Die gratis Parkplätze waren ein großer Pluspunkt.

Cons:

Samstags und Sonntags gab es leider morgens keinen Kaffee.

2026-09-07 • via Nuitee
E
Eva • solo_traveller • de
8
2026-09-06 • via Nuitee
N
Nicole • solo_traveller • de
7
Pros:

Sehr unkomplizierter check in und out. Tolle grosse Zimmer.

Cons:

Der Eingang ist wie in ein Firmengebäude. Das Hotel liegt am Rand von einem Gewerbegebiet.

2026-09-06 • via Nuitee