Facilities

Designated smoking area
Wheelchair accessible
Free self parking
Secured parking
Upper floors accessible by stairs only

Review Highlights

Pros:
Great views
Beautiful location
Friendly staff
Cozy atmosphere
Cons:
Cleanliness issues
Confusing directions
Inconsistent room maintenance

Categories

Cleanliness
7.01
Multiple reviews mentioned issues like a bad smell and dirty carpets; needs improvement.
Service
7.98
Reviews noted friendly staff and helpful service, although there were some communication issues.
Location
8.52
Great views and secluded location appreciated by many guests.
Room Quality
7.97
Most rooms were described as spacious and clean, with some needing better maintenance.
Amenities
7.5
Basic amenities provided, but some issues like coffee pot malfunction reported.
Value for Money
7.46
Good value considering location and experiences, but some guests felt amenities could improve.
Food and Beverage
8.01
Breakfast offer and nearby restaurant praised, though food options were limited.
Overall Experience
7.98
Despite some issues, guests enjoyed their stay overall with beautiful experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:28

Property Description

Mountainous Location
Nestled in the mountains, Laurel Valley Mountain Retreat offers a serene escape surrounded by nature. Explore nearby attractions such as Laurel Valley Golf Course and Tuckaleechee Caverns for a memorable stay.

Comfortable Accommodations
Relax in one of the 14 air-conditioned rooms equipped with Smart televisions and deep soaking bathtubs. Stay connected with complimentary wired and wireless internet access while enjoying cable entertainment.

Convenient Amenities
Enjoy designated smoking areas and free self parking during your stay at Laurel Valley Mountain Retreat. The hotel’s proximity to McGhee Tyson Airport and various local landmarks makes it an ideal choice for travelers seeking convenience.

To book your mountain getaway at Laurel Valley Mountain Retreat, reserve your room now and prepare to unwind in the heart of nature.

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 64 reviews
Cleanliness: 7.01
Service: 7.98
Location: 8.52
Room Quality: 7.97
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
S
Sarah
8
Pros:

Beds were very comfortable and rooms were clean. Had great views of the mountains

2025-10-05 via Nuitee
N
Nicole partner
10
Pros:

This was a quiet retreat! Beautiful scenery- peaceful property, safe entry - highly recommend!

We will stay here again!

2025-10-03 via Nuitee
Z
Zoe
10
Pros:

We absolutely loved our stay! Everything was amazing and the directions were easy to find the cabin!

2025-09-21 via Nuitee
E
Edward
10
Pros:

Lodging was great along with the atmosphere!
Received a text from Laurel Valley that were offering a breakfast in the morning, nice suprise!
Will be going back in the future!

2025-09-20 via Nuitee
K
kerrie family
4
Pros:

couldn't ever get front door to open correctly room door took several tries for it to open, coffee pot quit working

2025-09-14 via Nuitee
S
Scott
10
Pros:

Great views and location

2025-09-13 via Nuitee
K
Karen partner
10
Pros:

Would stay here again!

2025-09-11 via Nuitee
R
Rachel
10
Pros:

Beautiful, beautiful property, but I was pretty surprised that there

2025-09-08 via Nuitee
V
Verified traveler
8
Pros:

Nice clean room. Please be warned that the path to the room is quite steep.

2025-09-07 via Nuitee
D
Deborah
6
Pros:

Needs throws,extra blankets. Smelled bad.like someone had a dog in there.

2025-09-07 via Nuitee
G
Ginny
8
Pros:

If you're looking for a secluded stay with a beautiful view, this is where you what to be. The only negative was that the balcony wasn't as updated as the room. The first step out to the balcony has some give in the boards & the railing wasn't in the best shape. Being that high up, that needs to be updated. The lobby was stunning with 360° glass walls with a cute library feel.

2025-08-21 via Nuitee
T
Tammy
10
Perfect Nature Rustic Retreat
Pros:

Our stay was wonderful. It was our anniversary trip. We were looking for a quiet and relaxing place to stay and this place was the perfect spot. It was really close and convenient to everything and the rustic theme was very cozy and the view of the mountains was beautiful. Very easy check in process and staff was very friendly. The room was very spacious and clean.

2025-08-18 via Nuitee
B
Benjamin
10
Pros:

We just loved this stay. What a magical place ticked up in the woods. Fed the large koi from our balcony. Super clean, all the modern amenities in a log cabin.

2025-08-07 via Nuitee
M
Mindy
8
Pros:

This is a unique place to stay. It was clean and comfortable. The scenery is beautiful.

2025-07-31 via Nuitee
R
Ronnie
8
anniversary
Pros:

The directions to the unit were confusing and the walk down to the unit was difficult. Not sure it would be doable for elderly or disabled.
Two lights were out...shower and bar area. Coffee was not stocked and clock was incorrect and we were not able to set it.
Was a nice unit but felt there was no one to call for help...a call to the "emergency number" was not returned.
Was a nice unit however and we enjoyed our stay.

2025-07-30 via Nuitee
C
Candy
10
Pros:

There were only 2 hiccups the shower handle wasn't working and we had to wait to get to our parking spot on a couple that had to strap down their motor ycles and car before we could get to our parking spot. We loved the chalet it was very peaceful

2025-07-27 via Nuitee
V
Verified traveler
10
Great Getaway
Pros:

I loved the location and views of the mountain. I will stay again!

2025-07-15 via Nuitee
S
Steven
10
Bear country room with a view.
Pros:

The room was amazing and the view off of the balcony was breathtaking. Within the first hour of being there we encountered a moma bear and her two cubs. That was the cherry on top. We will definitely stay there again.

2025-07-14 via Nuitee
R
Ronald
10
Great Cozy Room with a View
Pros:

Cozy room with a beautiful view of the Smokey Mountains. Very quiet location in the woods, with a running brook and coy pond. Saw a huge bear cross the street about a mile from the room, so that was a plus 😆 About 30 to 40 minutes from Pigeon Forge and Gatlinburg, through small towns. Hillbilly Restaurant is very close and they have a good breakfast buffet. You will not be disappointed when you stay here. There's no front desk. You get a code to enter the property after 10PM and codes to get into the building and your room. Apartment size fridge, Keurig, microwave. We will be back.

2025-07-11 via Nuitee
C
Christy partner
10
Pros:

What a hidden gem near Townsend!! This is a very unique place to stay (I was just looking for a hotel room) The bed is comfortable, the bathroom has a neat walk in shower. Just like a bedroom with a gorgeous view of a mountain. If I'm ever back in the area, I will for sure stay again and a bit longer than just one night. Check in was SO easy. I didn't get the email because it was a last minute decision to stay, so I called and almost immediately got a text with information. Excellent find!!

2025-06-29 via Nuitee