Kaab Tulum

Hotels
8.3 (900 reviews)
Calle Sol Oriente entre Calle Escorpion Sur y Avenida Coba Sur , Tulum , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Nice pool area
Breakfast choices
Cons:
Cleanliness issues
Noise in rooms
Unreliable Wifi
Design flaws in bathroom

Categories

Cleanliness
4.76
Negative sentiments due to issues like moldy air conditioning and a foul smell in the bathroom.
Service
9.73
Standard quality for this hotel tier.
Location
9.77
Good location noted for its convenience and access to local amenities.
Room Quality
6.72
Room quality impacted by noise issues and cleanliness concerns.
Amenities
8.75
Nice pool area and spacious rooms, though some design flaws mentioned.
Value for Money
9.21
Good value considering the location and room size.
Food and Beverage
8.76
Breakfast choices are appreciated.
Overall Experience
8.73
Mixed experience affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:35

Property Description

Luxurious Accommodation:
Kaab Tulum, located in the heart of Tulum, offers elegantly designed air-conditioned rooms with free WiFi and room service. Each room features a private bathroom with premium toiletries, and some include a convenient kitchenette. Relax in comfort with a flat-screen TV and a work desk in every room.

Tranquil Outdoor Spaces:
Embrace nature in the hotel's lush garden and unwind on the charming terrace. Enjoy a delightful meal at the on-site restaurant or sip a refreshing drink at the bar. The perfect setting to rejuvenate and create lasting memories.

Exceptional Service:
Experience top-notch hospitality with a multilingual staff available 24/7 at the front desk. Whether you need assistance or local recommendations, our dedicated team is always ready to ensure a seamless stay.

Book now for an unforgettable stay at Kaab Tulum!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 7 years old stay for US$8 per person per night when using an existing bed.
    Children from 8 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 900 reviews
Cleanliness: 4.76
Service: 9.73
Location: 9.77
Room Quality: 6.72
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 8.76
Overall Experience: 8.73
A
Amir • solo_traveller • mx
8
Pros:

תמורה טובה יחסית למחיר. המיטות הספיקו והמקום שקט.

Cons:

המקלחת לא נעימה גם בגלל שהיא לא במצב טוב. מגבות ישנות. המקום נקי אך יש תחושה לא נקייה בגלל שהדברים לא שמורים.
בנוסף רכשתי כולל ארוחת בוקר ואז הופתעתי לגלות שצריך לבחור או פנקייק או חביתה. ואחרי שיצאנו מהמלון הלכנו לאכול כי זה מנות קטנות ולא ארוחת בוקר מלאה.

2026-04-14 • via Nuitee
A
alessandra • extended_group • it
9
2026-04-13 • via Nuitee
V
Valentin Poulain • solo_traveller • fr
9
2026-04-12 • via Nuitee
J
Johana • extended_group • mx
9
Pros:

Todo muy bonito, Kimberly en la recepción fue muy amable.

2026-04-11 • via Nuitee
M
Mathilda • couple • fr
6
Hôtel peu cher disposant d’une piscine agréable et central. Le manque de propreté et la vétusté des infrastructures est
Pros:

La proximité du centre, l’amabilité des réceptionnistes, literie correcte, rapport qualité-prix correcte

Cons:

La propreté de la chambre laisse à désirer surtout celle du sol. Les installations de la chambre sont quelques peu vétustes. La porte de la salle de était complètement cassée, le verrou est dysfonctionnel. A deux reprises, la porte s’est claquée pendant la nuit à cause de la climatisation nous rendant impossible l’accès aux toilettes. Désagréable au réveil de devoir solliciter l’accueil pour débloquer la porte.

2026-04-10 • via Nuitee
I
ingenieroadonis • extended_group • mx
9
Pros:

La alberca

Cons:

El personal no fue tan amable

2026-04-09 • via Nuitee
M
Matheo • couple • fr
8
2026-04-07 • via Nuitee
V
veronica • family_with_children • it
10
2026-04-07 • via Nuitee
C
calix • couple • mx
10
Pros:

Todo

Cons:

Que no hay estacionamiento y tiene uno que dejar el auto en la calle por los pocos cajones de estacionamiento que hay

2026-04-06 • via Nuitee
I
Isaac • couple • mx
8
Excelente
Pros:

Las habitaciones son muy cómodas, las camas y todo muy bien

Cons:

Solo que un día se terminó el agua de la regadera y mi hermano se terminó de bañar con el agua del tanque, pero solo eso

2026-04-06 • via Nuitee
V
Virginia • family_with_children • gt
10
2026-04-06 • via Nuitee
S
sarra • solo_traveller • tn
6
Pros:

The architecture of the building was nice

Cons:

The bed lining was dirty with some liquid and seems not to have been cleaned

2026-04-06 • via Nuitee
L
Lucie • couple • fr
8
Pratique pour visiter les ruines
Pros:

Personnel très gentil à l'accueil qui nous a conseillé des restaurants pour le soir.
Piscine agréable.
Parking.

Cons:

Nous avons attendu très longtemps le petit déjeuner et le choix était limité.

2026-04-04 • via Nuitee
A
Adrienn • couple • de
5
Gute Lage sonst nicht so empfehlenswert
Pros:

Gute Lage, 10 Minuten zu Fuß ins Zentrum, Eisdiele, Supermarkt in unmittelbarer Nähe.
Großes bequemes Bett. Die Hauskatze Kitty :)

Cons:

Veraltete, schlechte Ausstattung: der Kühlschrank hat gar nicht gekühlt.
Frühstück erst ab 8, durch externen Restaurantbetreiber. Die Frühstückauswahl ist klein und nicht mal daran hat sich der Betreiber gehalten: an einem Tag gab es plötzlich nur Rührei und Obst erst auf Nachfrage. Trotzdem wird jedes Mal auf Trinkgeld hingewiesen…

2026-04-04 • via Nuitee
J
Jose Maria • extended_group • es
7
2026-04-03 • via Nuitee
C
coralie • extended_group • fr
7
Pros:

Hotel agreable.

Cons:

Hotel impersonnel.

2026-04-03 • via Nuitee
L
Lilian • solo_traveller • fr
8
2026-04-02 • via Nuitee
J
Juergen • couple • at
8
Pros:

Lage war spitze &
Kitty 🐱🐱

Cons:

kein Wasser;
weder zu trinken, noch im Badezimmer für ca. 2h am Vormittag 🚽
aber das ist anscheinend normal in Tulum 😅

2026-03-31 • via Nuitee
M
Manuel • couple • mx
9
Habitación
Pros:

La habitación

Cons:

Que no se puede estar tan cómodo en sus habitaciones por miedo a que se llegara a manchar algo y te lo cobraran

2026-03-29 • via Nuitee
J
Julien • couple • fr
10
Très bon rapport qualité/prix
Pros:

Sa localisation ainsi que ses chambres spacieuses. La propreté ainsi que les espaces extérieur.
Le personnel très agréable ainsi que la possibilité de louer des vélos et de prévoir des excursions.

2026-03-27 • via Nuitee