Pacific Hotel Cairns

Hotels
8 (3701 reviews)
43 The Esplanade , Cairns , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Accommodating staff
Great location
Clean and spacious rooms
Cons:
Black mold issues
Lack of amenities
Inconsistent food quality

Categories

Cleanliness
6.25
Several reviews mentioned issues with black mold and need for maintenance.
Service
9.25
Many reviews highlighted the accommodating nature of the staff.
Location
9.25
Consistently praised as prime and central in most reviews.
Room Quality
8.25
General sentiment reflects a good experience with clean and spacious rooms.
Amenities
7.25
Some issues raised about the lack of certain amenities such as bars and old lifts.
Value for Money
8.25
Overall good value despite some concerns about cleanliness and amenities.
Food and Beverage
7.25
Concerns regarding breakfast not meeting expectations and no complimentary water.
Overall Experience
8.25
Positive overall experience, with specific highlights noted, though some drawbacks exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:54

Property Description

Stunning Views and Modern Comforts

At Pacific Hotel Cairns, wake up to breathtaking views of Trinity Harbour from your private balcony. Enjoy modern amenities like free WiFi, flat screen TVs, and 24-hour room service. Upgrade to the luxurious Tropical Luxe Rooms for a truly indulgent stay with Italian ensuites and over-sized flat screen TVs.

Convenient Facilities and Services

Relax in the guest lounge, take a dip in the outdoor swimming pool, or explore the waterfront boardwalks just steps away. The 24-hour reception team is always ready to assist, ensuring a seamless experience throughout your stay.

Award-Winning Dining Experience

Indulge in the unique Brazilian-inspired BBQ Churrasco dining experience at Bushfire Flame Grill Restaurant. Don't miss the delicious buffet breakfast served daily. For dinner, savor Australian cuisine offerings like Buttermilk Chicken Burger and Chargrilled Veg Salad.

Book now for an unforgettable stay at Pacific Hotel Cairns!

Important information:

Please note there is a 2% charge when you pay with a Visa or Mastercard credit card, 3.5% for JCB or Diners Club credit card and 1.98% for American Express.

Please note breakfast is available at the restaurant at an additional charge of $29.90.

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact the Pacific Hotel Cairns for more information, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

8
Based on 3701 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
W
Weilin • extended_group • us
9
Pros:

Great location, good breakfast buffet.

Cons:

Missing one bed when we checked in. The added rolling bed was not good.

2026-07-04 • via Nuitee
T
Tom • couple • au
10
2026-07-04 • via Nuitee
L
Leonardo • extended_group • au
8
2026-07-04 • via Nuitee
A
Andre • solo_traveller • au
9
2026-07-04 • via Nuitee
L
Linfeng • family_with_children • au
8
2026-07-04 • via Nuitee
L
Lisa • solo_traveller • au
9
Pros:

Great views, pool, indoor & outdoor lounges, and close to the marina and tour meeting spots

2026-07-04 • via Nuitee
K
Kathleen • couple • au
10
Lovely
Pros:

Cleanliness, location

Cons:

It’s all pretty good

2026-07-04 • via Nuitee
K
Kidson-Page • solo_traveller • au
8
Great!
Pros:

Clean and nicely appointed. Good location.

2026-07-04 • via Nuitee
T
Timothy • solo_traveller • au
5
Underwhelming
Pros:

Good location

Cons:

The rooms are just worn out. Towels are worn and becoming torn.

2026-07-04 • via Nuitee
C
Carmel • couple • au
10
Great
Pros:

All

Cons:

None

2026-07-04 • via Nuitee
E
elamaris • couple • es
4
Buena ubicación, pero no lo recomendaría
Pros:

Ubicación muy bien.

Cons:

La limpieza de la habitación. Muy decepcionante. El baño estaba muy mal cuidado. El colchón increíblemente incomodo.

2026-07-03 • via Nuitee
D
Diana • solo_traveller • nl
10
Pros:

Uitzicht, balkon, fijn bed met datzelfde uitzicht!

Cons:

Niets

2026-07-03 • via Nuitee
P
Prashima • solo_traveller • au
1
2026-07-03 • via Nuitee
G
Glen • solo_traveller • au
7
2026-07-02 • via Nuitee
N
Nerea • couple • es
8
2026-07-02 • via Nuitee
A
Anonymous • couple • au
10
Great place for short stay
Pros:

Location 5 mins walk to marina, very convenient base for day tours.
Good view
Staff very friendly
Room was ready early

Cons:

Insert card in elevator to get to my floor, tap system would be much easier.

2026-07-02 • via Nuitee
K
Komen • solo_traveller • au
9
2026-07-02 • via Nuitee
J
Jody • solo_traveller • au
9
Pros:

The location was great

Cons:

The other guests were easy to hear

2026-07-01 • via Nuitee
S
Sam • family_with_children • au
9
Pros:

Great location

2026-07-01 • via Nuitee
B
Bessie • couple • au
8
2026-07-01 • via Nuitee