Ruby Hotel Prishtina

Hotels
9.5 (157 reviews)
Eqrem Çabej Nr 15 , Pristina , xk

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Modern furnishings
Friendly staff
Clean accommodations
Good location
Cons:
Room size smaller than expected
Issues with double booking
Poor wifi connection

Categories

Cleanliness
9.69
Many reviews mention cleanliness positively.
Service
9.99
Overall positive sentiments towards staff service despite some negative experiences shared.
Location
9.7
Described positively with good points mentioned in several reviews.
Room Quality
8.65
Rooms were often described as small and having some issues.
Amenities
9.68
Amenities were generally positive, with no major complaints.
Value for Money
9.64
General perception of value matched with hotel quality.
Food and Beverage
8.69
Some reviews mentioned food but lacked specifics, rated standard.
Overall Experience
9.99
Most guests enjoyed their stay with high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:42

Property Description

Modern Amenities & Services
Ruby Hotel Prishtina offers air-conditioned rooms with free WiFi, a restaurant, and 24-hour front desk services. Guests can also enjoy room service and currency exchange during their stay.

Comfortable Accommodations
Each room at the hotel is equipped with a desk, flat-screen TV, safety deposit box, and private bathroom. Some rooms feature balconies with city views, ensuring a comfortable and pleasant stay for all guests.

Convenient Location
With popular attractions such as the Newborn Monument and Mother Teresa Cathedral nearby, Ruby Hotel Prishtina is the perfect choice for travelers seeking a central location in Pristina. Experience convenience and comfort during your stay at our 4-star hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 157 reviews
Cleanliness: 9.69
Service: 9.99
Location: 9.7
Room Quality: 8.65
Amenities: 9.68
Value for Money: 9.64
Food and Beverage: 8.69
Overall Experience: 9.99
I
Ilknur couple tr
10
Tekrar gitsem yine orada konaklarım
Pros:

Yemekleri, konumu, konforu, personeller

Cons:

Odamız biraz küçüktü ama çok kolay ısındı o anlamda iyi oldu

2026-01-29 via Nuitee
K
Krista couple ch
10
Pros:

Ist top hotel nete personal gute Preise in zentrum
Alles the best

Cons:

War alles top

2026-01-17 via Nuitee
B
Bardha couple de
10
2026-01-10 via Nuitee
I
Ivan couple rs
1
Double booked (charged 2x), didn't offer refund or second room at all
Pros:

First of all, to be honest, hotel is objectivelly at 8.5.
It is nicelly furnished, albait rooms are small and area is not very pedestrian friendly. Wifi also was very unstable.

Cons:

Charged me 2 rooms, got one, ingored all my requests for refund. Very bad hospitality.

Due to booking.com error on client side I was led to believe my reservation failed, so I repeated process which led to booking double rooms. I wasn't aware until I arrived at the hotel. Staff promised they will refund if Booking.com sent request, which they did but hotel ignored both booking and myself.

I WAS NEVER OFFERED KEYS TO SECOND ROOM, nor did they offer any other "compensation", even symbolic for 2x the service I paid but couldn't use.
Not even bottle of wine, free breakfast or room upgrade and I am Genious 3.

That and ingoring my messages marks this as my worst hotel experience ever, and we travell A LOT.

2026-01-06 via Nuitee
K
Klea couple al
10
2026-01-04 via Nuitee
D
Dorina couple ch
10
Amazing
Pros:

We had a very pleasant stay at the Ruby Hotel. The hotel was extremely clean — truly one of the cleanest rooms I have ever stayed in. Everything was very well organized, and the rooms were spacious, quiet, comfortable, and beautifully equipped. The winter garden adds to the calm and relaxing atmosphere.

One detail we especially loved was the fresh orange scent throughout the entire hotel, including the bathrooms. It created a very pleasant and refreshing feeling. Even the public restrooms near the reception were spotless and thoughtfully equipped — including female hygiene products, which was a very considerate touch.

The staff was exceptionally friendly, attentive, and professional. They always listened carefully and fulfilled all our wishes. One moment stood out in particular: when we left the hotel late at night, a staff member kindly asked us whether he should keep the room warm for our return. This level of attention made us feel truly cared for.

The hotel restaurant deserves special mention: it served the best food I have ever eaten. We ate far better at the hotel than anywhere else in Pristina — even the most expensive restaurants outside were not even close. The food was clean, refined, and absolutely delicious. I would return to this hotel just for the chef.

There were only two minor issues: there was no secure luggage storage during check-out, and the TV could not be connected to Netflix or Prime Video, although this was advertised.

Overall, these are very small points. It is an outstanding hotel, and we will definitely stay here again.

Cons:

There were only two minor issues: there was no secure luggage storage during check-out, and the TV could not be connected to Netflix or Prime Video, although this was advertised.

2026-01-04 via Nuitee
B
Benjamin couple de
8
Pros:

Moderne und neue Ausstattung

Cons:

Zimmer war kleiner als gedacht

2025-12-26 via Nuitee
I
Ivan couple rs
1
Double booked (charged 2x), didn’t offer refund or second room at all
Pros:

First of all, to be honest, hotel is objectivelly at 8.5. It is nicelly furnished, albait rooms are small and area is not very pedestrian friendly. Wifi also was very unstable.

Cons:

Charged me 2 rooms, got one, ingored all my requests for refund. Very bad hospitality.

Due to booking.com error on client side I was led to believe my reservation failed, so I repeated process which led to booking double rooms. I wasn’t aware until I arrived at the hotel. Staff promised they will refund if Booking.com sent request, which they did but hotel ignored both booking and myself.

I WAS NEVER OFFERED KEYS TO SECOND ROOM, nor did they offer any other “compensation”, even symbolic for 2x the service I paid but couldn’t use. Not even bottle of wine, free breakfast or room upgrade and I am Genious 3.

That and ingoring my messages marks this as my worst hotel expeirience ever, and we travell A LOT.

2025-12-22 via Nuitee
S
shakeeb solo_traveller be
10
2025-12-21 via Nuitee
Y
Yll couple xk
10
2025-12-20 via Nuitee
A
Arlind couple mk
10
Pros:

Clean and cozy place. Loved it. I will not look for another place when coming back to Pristina.

Cons:

There is no such a thing.

2025-12-20 via Nuitee
M
Mpampis Ntovas couple gr
10
Pros:

Excellent and safe hotel, with very good service, in a very good location. Many thanks to the staff, Elton, Armend, Rron, Ernest, Leart and Alketa, who were very friendly and did everything they could to satisfy any of our needs.
I highly recommend it!

2025-12-18 via Nuitee
C
Conchi couple es
10
Pros:

Hotel con encanto y buena atención.

2025-12-16 via Nuitee
M
Maria couple bg
10
Pros:

Friendly staff, good location.

2025-12-15 via Nuitee
M
Mpampis Ntovas couple gr
10
Pros:

Excellent and safe hotel, with very good service, in a very good location. I highly recommend it!

2025-12-14 via Nuitee
M
Mingo couple al
10
2025-12-12 via Nuitee
couple al
10
2025-12-10 via Nuitee
M
Melissa-anaïs couple fr
9
Agréable séjour au cœur de Pristina
Pros:

Hôtel propre chaleureux et Localisation parfaite. Le personnel était accueillant gentil et serviable.

Cons:

J’aurais souhaité un buffet au petit déjeuner

2025-12-06 via Nuitee
B
Besjan couple al
10
Pros:

Very clean and kind personel

2025-12-02 via Nuitee
B
Besjan couple al
10
2025-12-02 via Nuitee