The Triana

Hotels
7.3 (13 reviews)
B-38/77 B-R, near Royal Residency, Mahmoorganj, Varanasi, Uttar Pradesh 221010 , Varanasi , in
reservations@thetriana.com

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Tour desk
Facilities for disabled guests
Non-smoking throughout
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Review Highlights

Pros:
New hotel
Efficient service by Aakruti
Great location
Cons:
Bath room without sliding door
Cancellations leaving customers stranded
Poor room quality
Lack of amenities
High price for services offered
Poor food and beverage services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
1
Service was rated extremely low due to cancellations and leaving customers stranded.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
2
Quality of rooms was rated low due to issues such as a missing sliding door in the bathroom.
Amenities
4.5
Amenities received mixed reviews, with some guests highlighting the lack of spa services.
Value for Money
1
Guests felt that the price was too high for the services offered.
Food and Beverage
1
Food and beverage services were rated poorly with no positive mentions.
Overall Experience
0.5
Most guests had a very negative overall experience and would not recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 10:56

Property Description

Prime Location in Varanasi
Modern Amenities and Services
Complimentary Breakfast Options

To experience the beauty of Varanasi in comfort and style, book your stay at The Triana today!

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform The Triana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 13 reviews
Cleanliness: 7.5
Service: 1
Location: 8.1
Room Quality: 2
Amenities: 4.5
Value for Money: 1
Food and Beverage: 1
Overall Experience: 0.5
M
Mallur • young couple • gb
9
Superb
Pros:

New hotel. Very efficient service by Aakruti!! Special appreciation to her.

Cons:

Bath room should have a sliding door

2025-03-01 • via Nuitee
M
Mg • group • in
1
Bad
Pros:

Nothing

Cons:

Everything. Pathetic. Cancels room last minute leaving the customer stranded in middle of the night.

2025-02-27 • via Nuitee
R
Ridhima • family with young children • in
5
Passable
2025-02-25 • via Nuitee
S
Shraddhananda • with friends • in
10
Exceptional
2024-12-18 • via Nuitee
G
Gunjan • family with young children • sa
7
Nice location, cooperative staff, value for money
Pros:

Hotel is charging extra cost for breakfast, so I haven’t choose for breakfast at hotel. Location is nice, in close proximity to city and Kashi Vishvanath temple.

Cons:

Hotel & room had bad smell, so based on request, hotel staff have arranged for air freshener. It can be improved with proper perfumed ventilation/ conditioning and floor cleaners. Restaurant facilities are under construction, but hotel staff have arranged lunch for us in room from nearby restaurants.

2024-06-24 • via Nuitee
N
Nisha • review category business travellers • in
5
Passable
Pros:

Rooms were clean.. and the behaviour the staff members were good

Cons:

We booked for a twin bed room online and also confirmed from the member of the hotel regarding the same. But after we reached, we were given the double bed room and after we complained about it.. they did get us the room that we had booked but we had to keep waiting for a long time causing inconvenience to us after a tiring long 10 hrs journey

2024-04-11 • via Nuitee
S
Sharma • family with young children • in
10
It was a wonderful stay
Pros:

Very good

Cons:

All good

2024-03-05 • via Nuitee
G
Gita • family with young children • ae
3
Poor
Cons:

The property is new and not ready to welcome visitors properly. They have shortage of staff and unable to handle the simple requests when required. Please hire more team members.

2024-02-11 • via Nuitee
N
N • family with young children • in
10
Exceptional
2023-12-26 • via Nuitee
P
Prarthana • family with young children • in
8
Very good
Pros:

Rudra at the reception was very helpful and approachable.

2023-12-26 • via Nuitee
S
Siddharth • review category business travellers • in
8
Very good
2023-12-25 • via Nuitee
A
Aditya • family with young children • in
10
Awesome stay. Good and well trained staff,
Pros:

Best stay till date. Would love to visit again and tell everyone about your hotel.
A must stay hotel
Best hotel in Varanasi. ♥️♥️♥️♥️♥️♥️

Cons:

Everything was just wowwwww

2023-12-17 • via Nuitee
A
Aslam • review category business travellers • in
9
Value for money, clean and supportive staff
Pros:

Cleanliness

Cons:

Breakfast timing

2023-12-10 • via Nuitee