Park Hotel

Hotels
7.1 (36 reviews)
Rafael Arellano Frente al Terminal Terrestre , Tulcán , ec

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Heated pool
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High charges not matched with booking
Small room sizes

Categories

Cleanliness
6.18
Some reviews indicate issues with room cleanliness and maintenance.
Service
7.65
Most guests found the staff to be friendly and accommodating.
Location
8.19
The location is frequently praised for its proximity to tourist spots and amenities.
Room Quality
6.64
Concerns about room size and comfort were mentioned in several reviews.
Amenities
7.17
Amenities received mixed reviews; some guests appreciated them, others felt they were lacking.
Value for Money
6.63
Guests expressed dissatisfaction over unexpected fees not communicated at booking.
Food and Beverage
7.18
The restaurant and food quality received positive feedback.
Overall Experience
7.15
Overall experience was mixed; some enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:44

Property Description

Convenient Facilities
Comfortable Accommodations
Delicious Dining Options

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 36 reviews
Cleanliness: 6.18
Service: 7.65
Location: 8.19
Room Quality: 6.64
Amenities: 7.17
Value for Money: 6.63
Food and Beverage: 7.18
Overall Experience: 7.15
F
Fernando solo_traveller ec
9
muy buena
2026-03-10 via Nuitee
V
Valentina extended_group co
5
2026-03-10 via Nuitee
L
LUCÍA solo_traveller ec
7
Estancia Breve
Pros:

La habitación muy comoda, me ayudaron un el check in antes de tiempo, buena limpieza

Cons:

Tienen la cocina del restaurante sin puerta en el mismo piso de las habitaciones, había mucho ruido hasta pasadas las 12 de la noche, olor a comida y grasa

2026-02-27 via Nuitee
M
Margaux family_with_children fr
1
Cons:

Nous sommes arrivées après 19h de voyage et lorsqu’arrive le moment de payer on nous demande de payer le double de ce qui était annoncé sur booking en prétendant que booking c’est trompé sur le tarif et que le site ne marche pas pour qu’elle puisse vérifier. N’ayant aucun autre moyen de replis nous payons tout de même. 30$ pour une chambre aussi bruyante et n’ayant rien de particulier nous trouvons ça vraiment très cher. Dans chaque ville que nous avons fait en Equateur nous n’avons jamais payé aussi cher pour une nuit même pour une chambre de meilleur qualité. Nous sommes en attente d’un retour de booking pour régler cette situation. Si jamais on vous demande de payer plus cher que prévus ne le faite pas.

2026-01-29 via Nuitee
H
Hamzcel couple ec
10
Pros:

.

Cons:

.

2026-01-24 via Nuitee
C
CABRERA couple ec
5
2026-01-22 via Nuitee
L
Lina Edhit family_with_children co
10
2026-01-19 via Nuitee
L
Ludivine couple pt
9
2026-01-13 via Nuitee
Y
Yurii solo_traveller ua
8
2026-01-11 via Nuitee
S
Sara couple co
10
Un tiempo de descanso
Pros:

El alojamiento es tal como se presenta muy cómodo y la ubicación perfecta. Me gustó todo

Cons:

Que el restaurante del hotel tenga su especialidad en pollo proster. Pero hay más restaurantes cerca así que se ajusto

2026-01-10 via Nuitee
R
RUBEN solo_traveller ar
1
Pros:

The room was spacious and clean. It's across from the bus terminal.

Cons:

The hotel didn't have running water. After paying and getting to my room, I discovered I had been tricked. When I asked the concierge, he said they had been without water for 2 hours before my arrival. I asked for a bucket of water and cut a plastic bottle in half to wash myself since the shower was impossible. I asked for a discount they spare me two dollars. Imagínate paying almost full price for a room without water.

2026-01-04 via Nuitee
M
Mateopelaez47 couple co
7
2025-12-30 via Nuitee
J
Juan Pablo extended_group co
6
Cobran mas de lo que se acuerda en booking
Pros:

La ubicación

Cons:

Cobran mas de lo que se acuerda en booking

2025-12-17 via Nuitee
J
Jefferson solo_traveller ec
10
2025-12-15 via Nuitee
R
Ricardo family_with_children ec
7
Normal
Pros:

Hotel remodelado

Cons:

Se oía de la habitación demasiado ruido no tenían aislado el sonido y el parlante de la piscina se oía a la habitación así como del personal que transitaba por el pasillo de la habitación

2025-12-11 via Nuitee
J
Jaramillo extended_group ec
10
2025-11-28 via Nuitee
P
Pablo Andrés extended_group ec
8
2025-11-27 via Nuitee
P
Piia solo_traveller fi
7
Pros:

Yön yli pysähdys ja majoitus hoiti asian. Tätä kautta tehdyt varaukset eivät taida mennä hotellin varaussysteemiin vaan huoneet jaetaan saapumisjärjestyksessä.eli jos saavut myöhemmin illalla tai yöllä niin voi olla ettei sinulle olekaan huonetta!

2025-11-19 via Nuitee
O
Oswaldo extended_group co
1
Pros:

No, me cobraron una tarifa diferente a la pactada

Cons:

No están cobrando lo que dice booking

2025-11-15 via Nuitee
M
Morales family_with_children ec
9
Experiencia
Pros:

Las habitaciones

Cons:

Viaje con personas de la tercera edad y la falta de ascensor si les dificultó subir al tercer piso

2025-11-13 via Nuitee