TWINS HOME

Hotels
38 Ngõ Huyện 38 Ngõ Huyện, hàng Trống, Hoàn Kiếm, Hà Nội , Hanoi , vn

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Express check-in/check-out
Currency exchange
Non-smoking throughout
Private check-in/check-out
Allergy-free room
See all facilities

Review Highlights

Pros:
Location
Great place for funny money!
Friendly host
Cons:
Dirty rooms
Uncomfortable and poorly maintained rooms
Inconsistent service

Categories

Cleanliness
3
Most guests complained about poor cleanliness with reports of dirty rooms and bathrooms.
Service
6.3
Service feedback was mixed with reports of helpful staff and long waits for key services.
Location
10
The location was praised by most guests as a standout positive aspect.
Room Quality
4
Guests reported uncomfortable rooms with maintenance issues such as lack of AC and windows.
Amenities
7
Mixed feedback on amenities with some guests praising Happy Hour prices but others noting lackluster offerings.
Value for Money
3
Several guests felt the services did not justify the price paid.
Food and Beverage
5
Feedback on food and beverage was limited, with some positive mentions but also a desire for more variety.
Overall Experience
4.3
The overall experience varied greatly, with some guests having a terrible stay and others enjoying their time.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 00:58

Property Description

Central Location
Enjoy the convenience of being just 500 meters from the heart of Hanoi city, with popular attractions like St. Joseph Cathedral within walking distance.

Comfortable Accommodation
Relax in modern units equipped with all essentials, including a flat-screen TV, fridge, and private bathroom. Some units even feature a balcony for a scenic view.

Convenient Amenities
Benefit from a 24-hour front desk, full-day security, and currency exchange services, ensuring a hassle-free stay for all guests.

Book now for a relaxing and convenient stay at TWINS HOME in Hanoi!

Important information:

Please inform TWINS HOME in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:

Location