Hotel Complex Europe

Hotels
6.4 (12 reviews)
7PW5+2RR Merada, Maroc , Guercif , ma

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Location is convenient
Dinner was acceptable
Cons:
Lack of cleanliness
Poor room quality
Deficient amenities
Insufficient service

Categories

Cleanliness
3.79
Multiple mentions of dirtiness and lack of maintenance, including dirty bathrooms and a filthy pool.
Service
7.76
Some comments suggest standard service; however, there are issues with customer service responsiveness.
Location
8.8
Conveniently located near a main road, but the surroundings may detract from the overall experience.
Room Quality
4.75
Reports of unclean rooms with missing amenities and broken fixtures.
Amenities
3.78
Amenities are mostly non-functional or poorly maintained.
Value for Money
6.74
Price does not reflect the poor quality of the stay and accommodations.
Food and Beverage
8.79
The dinner offered was reported to be acceptable, but no breakfast or proper dining service.
Overall Experience
6.76
Overall experience described as disappointing with unmet expectations and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:24

Property Description

Terrace and Restaurant: Hotel Complex Europe in Guercif offers a charming terrace and a cozy restaurant for guests to enjoy.

Comfortable Rooms: The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay. Some rooms even boast garden views and balconies.

Multilingual Staff: Guests will appreciate the convenience of the reception staff fluent in Arabic, English, Spanish, and French, available 24/7 for assistance.

Book now for a delightful stay at Hotel Complex Europe, where comfort and convenience meet in Guercif!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.4
Based on 12 reviews
Cleanliness: 3.79
Service: 7.76
Location: 8.8
Room Quality: 4.75
Amenities: 3.78
Value for Money: 6.74
Food and Beverage: 8.79
Overall Experience: 6.76
D
Daphne • solo_traveller • fr
7
Pros:

Propre, salle de bain nickel.

Cons:

C'est le ramadan, pas de repas.

2026-03-05 • via Nuitee
P
Pilar • couple • es
10
Las mil y una noche
Pros:

El trato del personal ,me trataron como uno más de la familia

Cons:

Que no hay hamacas

2026-01-19 • via Nuitee
Y
Youssef • family_with_children • fr
7
2026-01-19 • via Nuitee
E
Eutiches Experience • extended_group • es
1
TERRORIFICO !!!
Pros:

NADA

Cons:

RESERVAMOS 8 HABITACIONES Y SOLAMENTE TENIAN 4 , DESOLADO, ABANDONADO , SIN SERVIVIO DE CENA NI DESAYUNO, SIN TOALLAS EN LAS HABITACIONES, NO HUBO SUFICVIENTES PARA TODOS, SIN BOMBILLA EN ALGUNA ZONA COMUN, LA PISCINA ABANDONADA INCREIBLEMENTE SUCIA CON BOTELLAS Y SUCIEDAD, UN AUTENTICO TERROR DE HOTEL... ESPERO PODER RECUPERAR LO PAGADO POR LAS 4 HABITACIONES INEXISTENTES...

2025-12-22 • via Nuitee
K
Khouloud • solo_traveller • ma
9
2025-11-29 • via Nuitee
K
Karel • couple • nl
2
Teleurstellend verblijf
Pros:

Dat het aan de doorgaande weg ligt

Cons:

Vies, onpersoonlijk, aan renovatie toe.

2025-11-25 • via Nuitee
A
ABDLAMJID • solo_traveller • fr
8
2025-11-14 • via Nuitee
G
Georg • couple • de
9
2025-11-13 • via Nuitee
T
tabuteau • couple • fr
4
Bien accueillis, cependant cet hotel manque terriblement de propreté et de finition. Pour une nuit de passage, on s’adap
Pros:

L’accueil

Cons:

La chambre, la salle de douche, le lit

2025-10-31 • via Nuitee
R
Rachid • couple • ma
7
2025-10-27 • via Nuitee
D
Dionisio Quintana • couple • es
1
Y ustedes sin coger el teléfono de atención al cliente
Cons:

Llegamos dimos los pasaportes y cuando vimos las habitaciones salimos corriendo a una le faltaba una hoja de la ventana no tenía aire acondicionado el lavabo estaba lleno de pelos de aver se afeitado el que fuera los interruptores de la luz te podías quedar pegado de la suciedad que tenían una verdadera pesadilla la piscina tampoco funciona etc que nos fuimos y tuvimos que buscar otro hotel

2025-10-25 • via Nuitee
F
Fred Savoie • extended_group • fr
2
Très rustique, et finalement trop cher par rapport aux prestations réelles.
Pros:

Le tajine du soir, réalisé sur commande était bon !

Cons:

Confort inexistant, pas d'eau chaude.
Literie douteuse (nous avons finalement dormi dans nos sacs à viande).
Présence de cafard.
Ancien complexe touristique à l'abandon (piscine verte)... Ne devrait plus durer tres longtemps.

2025-10-23 • via Nuitee
D
Davide • extended_group • it
2
2025-10-23 • via Nuitee