Hotel Bacalar Magico

Hotels
7.9 (18 reviews)
Calle 8 No. 452 Entre Av.3 y Av.5 , Bacalar , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Family rooms
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Cons:
Lack of towels
Dead roaches in room

Categories

Cleanliness
5.5
Guests had mixed reviews about cleanliness, with complaints about dead roaches in some rooms.
Service
5
Service feedback was varied, with some guests mentioning the lack of towels provided.
Location
9
The location was highly praised by guests as the main positive aspect of the hotel.
Room Quality
5
Room quality received negative feedback due to issues like dead roaches and insufficient towels.
Amenities
5
Amenities were not specifically mentioned in the review provided.
Value for Money
5
Value for money was not discussed in the review provided.
Food and Beverage
5
Food and beverage services were not mentioned in the review provided.
Overall Experience
5
The overall experience was not explicitly shared in the review provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 09:08

Property Description

Lake View Rooms
Indulge in breathtaking views of the tranquil lake from select rooms at Hotel Bacalar Magico. Relax in comfort and style while enjoying the beauty of nature right from your window.

Modern Amenities
Experience convenience with our modern amenities including air conditioning and flat-screen TVs in every room. Stay connected with free WiFi and unwind after a day of exploring Bacalar.

Helpful Staff
Our dedicated staff is ready to assist you throughout your stay, ensuring a seamless and memorable experience. From check-in to check-out, we are here to make your time with us unforgettable.

Book your stay at Hotel Bacalar Magico now and create lasting memories in the heart of Bacalar.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 18 reviews
Cleanliness: 5.5
Service: 5
Location: 9
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
M
Macario • extended_group • mx
8
Buena localización, sencillo pero si es solo para domrir esta muy bien.
Pros:

Es un hotel 3 estrellas, asi que es sencillo, pero cómodo, limpio, atención muy buena. Y localización céntrica.

2025-09-06 • via Nuitee
A
Andreas • family_with_children • de
9
Pros:

Really great experience, clean, comfortable rooms and treag price for value!
We needed one night to stay over, this was perfect for this purpose, though I would also have stayed longer.

2025-08-27 • via Nuitee
M
monica • extended_group • it
10
Pros:

Posizione ottima
Receptionist super disponibile

2025-08-27 • via Nuitee
A
anabelle • family_with_children • co
10
una buena opción para quedarse
Pros:

todo se siente muy limpio, la ropa de cama las toallas, todo! y el personal muy amable

Cons:

no tengo queja

2025-08-24 • via Nuitee
J
Juan Ernesto • extended_group • mx
9
Pros:

Las camas la limpieza, la ubicación.

Cons:

Lo pequeño del baño.

2025-08-18 • via Nuitee
L
Lucia • family_with_children • mx
9
2025-08-11 • via Nuitee
C
Che hernandez • extended_group • mx
10
2025-07-31 • via Nuitee
J
Jimenez G • family_with_children • mx
7
Mi día en el hotel
Pros:

Habitaciones muy limpias y excelente ubicación.

Cons:

Que no tuviera estacionamiento como tal. Los huéspedes deben dejar su vehículo estacionado en la calle, alrededor del hotel.

2025-07-29 • via Nuitee
D
DEISY DEL CARMEN • couple • mx
7
Pros:

El cuarto si estaba limpio, sus camas cómodas.

Cons:

El baño era muy pequeño. La regadera estaba llena de sarro, daba asco. Eramos 3 personas y solo daban 2 toallas. Y la ventana del cuarto daba al pasillo y solo tenia una cortina que se abría mucho y se podía ver para el interior de la habitación.
El estacionamiento técnicamente es en la calle, no es privado.

2025-07-27 • via Nuitee
V
Viviana • family with young children • us
5
Passable
Pros:

The location

Cons:

Was only provided 2 towels for a room of four, one of the rooms had dead roaches

2025-05-03 • via Nuitee
D
Devin • with friends • us
8
Very good
2025-02-04 • via Nuitee
J
Jose • group • mx
7
Normal
Pros:

Nada en especial

Cons:

Exigentes con check out y rigurosa inspección de habitaciones para el check out

2024-11-18 • via Nuitee
K
Karina • family with young children • us
10
Exceptional
2024-07-15 • via Nuitee
X
Xool • family with young children • mx
9
Superb
2024-03-19 • via Nuitee
R
Rok • young couple • si
1
Bad
Cons:

The location of the hotel is in another direction of the town. At least 4 kilometres from what shows on the booking map. Probably they try to attract the customers using fake location. Close to that location is another hotel with a similar name.

2023-11-15 • via Nuitee
S
Steven • with friends • jm
9
Superb
Pros:

I liked that it was really clean and that there was dedicated street parking for guests. Also, the staff were precise with check-in - I'd rather be told to wait until a later (prescribed) time than show up earlier and have things not ready.

Cons:

There weren't many other furnishings than just the beds. Having a sofa would make accommodation options more flexible.

2023-10-16 • via Nuitee
K
Kelsey • young couple • us
8
Very good
Pros:

The rooms were clean and comfortable. The location was good- near restaurants and about a 15 min (safe) walk to the center.

Cons:

It was loud as my room was right next to the reception desk.

2023-08-01 • via Nuitee
V
Victor • family with young children • mx
7
Good
2023-07-13 • via Nuitee