Hotel Kaya

Hotels
5.6 (15 reviews)
Inonu Cad. No: 2 SUR , Diyarbakır , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Location
Cons:
Cleanliness
Service
Room Quality

Categories

Cleanliness
3.89
Reviews indicate very bad and not clean bed.
Service
6.36
Otherwise staff not so helpful; service standard for this hotel tier.
Location
7.9
The only good thing is the location.
Room Quality
3.85
Bads such as small, bad TV, and no hot water in bathroom.
Amenities
6.38
Standard quality for this hotel tier.
Value for Money
5.44
Standard quality for this hotel tier.
Food and Beverage
5.49
Standard quality for this hotel tier.
Overall Experience
5.46
Overall negative sentiment due to several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:57

Property Description

Modern Rooms with Air Conditioning and Free Wi-Fi
Hotel Kaya, centrally located, offers modern rooms equipped with air conditioning and complimentary Wi-Fi. Each room features a flat-screen TV with satellite and cable channels, ensuring entertainment for guests. The private bathrooms come stocked with free toiletries, providing convenience and comfort during your stay.

Convenient Services and Amenities
Enjoy 24-hour front desk service and room service at Hotel Kaya, ensuring that your needs are met promptly and efficiently. Start your day with a delicious open buffet breakfast served in the cosy breakfast room, complete with a traditional dining area. Additionally, explore nearby dining options within walking distance for a taste of local cuisine.

Explore Nearby Attractions
Immerse yourself in the rich culture of Diyarbakir by visiting the Ulu Mosque, just a short 5-minute walk from the hotel. For convenient travel, the Diyarbakir Bus Terminal is located 9 km away. Book your stay at Hotel Kaya for a comfortable and memorable experience.

Important information:

Please note that Hotel Kaya does not accept bookings from non-married couples. All couples must present a valid marriage certificate upon check-in.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.6
Based on 15 reviews
Cleanliness: 3.89
Service: 6.36
Location: 7.9
Room Quality: 3.85
Amenities: 6.38
Value for Money: 5.44
Food and Beverage: 5.49
Overall Experience: 5.46
J
jean-paul • solo_traveller • gb
7
Pros:

The hotels location was superb.

Cons:

Everything was good or better.

2026-01-06 • via Nuitee
S
SHABAN • solo_traveller • gb
1
2025-11-08 • via Nuitee
B
BotondB • extended_group • hu
1
Cons:

At arrival we paid our room with cash, as requested by the hotel. One day after our stay they tried to charge my card because of no show. Luckily my card was frosen. DO NOT TRUST THIS HOTEL!

2025-10-25 • via Nuitee
D
DARA • extended_group • iq
3
Tell them to be truthful…
Pros:

The only good thing is the location.

Cons:

Otherwise staff not so helpful , no hot water in bathroom and bad toilet, small, bad TV and not working properly, very bad and not clean bed

2025-09-18 • via Nuitee
N
nazar • family_with_children • iq
4
2025-09-15 • via Nuitee
J
Jabbar • family_with_children • iq
7
2025-08-13 • via Nuitee
M
Marco • solo_traveller • it
8
2025-08-10 • via Nuitee
S
Seyfettin • family_with_children • dk
5
Pros:

Beliggenhed, god modtagelse

Cons:

På en to stjernet hotel kan men ikke forvente mere end det vi har set. Dårligt var, sigaret lugt, løse dele som WC klozet lav loft højde

2025-07-19 • via Nuitee
K
Kadir • family_with_children • fi
7
2025-07-03 • via Nuitee
O
Omar • family with young children • iq
5
Passable
2025-05-12 • via Nuitee
X
Xiyue • group • au
1
Bad
Pros:

The location is good, close to a local business precinct.

Cons:

I had a very unpleasant stay at this property. The manager looked helpful and good initially. However, despite we paid our stay in euros by cash, they attempted to charge my card later the day. Luckily it was declined. I was not aware their intention until I received the message from Booking. We stayed for one night only and checked out early in the morning so I didn’t have a chance to talk with the manager. I raised the issue with Booking, 5 days passed, no response. Frustratingly, Booking cancelled my reservation with the hotel. It is really annoying when there are financial disputes. While I don’t particularly dislike the hotel, I don’t recommend it to anyone due to the dishonesty.

2025-05-01 • via Nuitee
A
Aga • with friends • iq
7
Good
2024-09-19 • via Nuitee
A
Abas • family with young children • tr
1
Bad
Pros:

The hotel is in poor condition and is not clean.

Cons:

Room, restaurants. Breakfast

2023-07-15 • via Nuitee
2
25.03.1979 • solo traveller • lv
8
Very good
2023-01-23 • via Nuitee
M
Miguel • young couple • us
10
Exceptional
2022-09-29 • via Nuitee
A
Awara • young couple • iq
7
Good
2022-08-26 • via Nuitee