Casa Bakal

Hotels
•
Independent
7.4 (3 reviews)
Calle 3ra privada sur 65 y 70 ejidal, Playa del Carmen, QROO, 77712 , Playa del Carmen , MX
52-9512586229

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Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the clean and cozy rooms with spacious bathrooms and comfortable beds.
Service
8.3
The attentive and friendly staff provided excellent service, assisting guests with payments, arrival and departure instructions.
Location
8.1
The hotel's great location was highlighted for its proximity to key landmarks, public transport, and entertainment options.
Room Quality
7.8
Guests enjoyed the comfortable rooms equipped with amenities like a hairdryer, iron, Netflix, and TV channels, though some mentioned minor maintenance issues.
Amenities
7.2
Satisfactory amenities were provided, with positive mentions of the gym and pool, though some guests wished for additional spa services.
Value for Money
6.9
Mixed reviews on value for money, with some finding the price high for the offered services while others considered it reasonable due to the good location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although some guests desired more variety in the menu.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:57

Property Description

Outdoor Pool and Complimentary Wi-Fi
Stay refreshed by taking a dip in the outdoor pool or stay connected with our complimentary wireless internet access.

Virtual Front Desk
Experience the convenience of a virtual front desk during your stay at Casa Bakal.

Air-Conditioned Guestrooms
Relax in one of the 3 air-conditioned guestrooms with free Wi-Fi and amenities like showers, complimentary toiletries, desks, and blackout curtains.

Book now at Casa Bakal for a relaxing stay near Playa del Carmen's top attractions and beaches.

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

7.4
Based on 3 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Miguel • friends
10
Pros:

Excelente lugar para quedarse, nos encantó el espacio. Acogedor con baño muy amplio, dos camas cómodas, secadora de cabello, plancha… y fue increíble que tuvieran Netflix y varios canales de TV. Excelente atención brindada para pagos, indicaciones de llegada y salida, un trato sumamente amable y atento.

2025-02-07 • via Nuitee
V
Verified traveler
2
PARA NADA RECOMENDABLE
Pros:

Primero me dieron una habitación sucia, después nos quedamos toda la noche sin agua. 40 min antes del check out nos informaron de la hora de salida y no servía el agua caliente en la regadera. De las peores estancias que he tenido

2025-01-22 • via Nuitee
A
Antonino
10
Pros:

Exelent. Had a good comunicattoon with the manager to get in

2025-01-19 • via Nuitee