DoubleTree by Hilton Melbourne

Hotels
Doubletree by Hilton
8.5 (2247 reviews)
270 Flinders Street , Melbourne , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Room size issues
Mixed room quality
Inconsistent service

Categories

Cleanliness
7.89
Clean but some rooms show signs of wear.
Service
9.36
Hotel team was friendly and responsive to room changes.
Location
9.9
Central location with easy access to restaurants and attractions.
Room Quality
7.35
Mixed sentiments; some rooms lacked windows or were small.
Amenities
8.38
Modern amenities available, but some lacking in quality.
Value for Money
7.84
Disappointment due to room quality not matching price.
Food and Beverage
8.39
Breakfast options were good, but some found it lacking.
Overall Experience
8.86
Overall experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Central Location in Melbourne CBD
Situated in the heart of Melbourne CBD, DoubleTree by Hilton Melbourne - Flinders Street offers convenience and comfort just steps away from popular attractions like Federation Square and City Circle Tram stop. Explore the city with ease!

Modern Rooms with Stunning Views
Relax in air-conditioned rooms equipped with work desks and scenic city or Yarra River views. Enjoy a cozy stay with tea/coffee making facilities at your fingertips.

Dining and Convenience
Indulge in modern Australian cuisine at The Lobby Restaurant or unwind with a drink at The Lobby Bar. With a 24-hour reception, concierge service, and tour desk available, your every need is catered to effortlessly.

Ready to experience the best of Melbourne? Book your stay at DoubleTree by Hilton Melbourne now!

Important information:

Please note that there is a 2% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 2247 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.86
J
Jackie couple au
8
Pros:

Location

Cons:

The breakfast

2026-08-08 via Nuitee
K
Kristy couple au
9
Fantastic central location, great view, warm friendly staff
Pros:

We had a view over Flinders St station to Southbank and the Arts Centre which was absolutely stunning at night.

Breakfast was great and the staff were very welcoming.

We will definitely stay here again.

2026-08-08 via Nuitee
E
Emma couple au
10
2026-08-08 via Nuitee
B
Brian couple au
10
2026-08-07 via Nuitee
L
Lee family_with_children au
9
fabulous place to stay for a city getaway, close to everything, quiet for a good nights sleep.
Pros:

room and ammenities were all comfortable, the breakfast buffet was excellent, and the staff members in the light blue shirts at breakfast were both very friendly and nice, and nothing was a trouble for them.

Cons:

not a very nice smell coming up from the bathroom sink, but not sure how you could fix this?

2026-08-07 via Nuitee
J
jianqiang couple au
10
2026-08-07 via Nuitee
J
Jane solo_traveller au
10
2026-08-05 via Nuitee
M
Matthew couple au
8
Pros:

Good location. Staff were lovely. Breakfast was good for what it was.

Cons:

Had a small issue with housekeeping not giving us enough towels on the 2nd night. The desk staff were very quick to sort it for us though.

2026-08-04 via Nuitee
R
Raymond solo_traveller au
9
Compliments to the staff. An excellent choice whether travelling for leisure or business
Pros:

Friendly front staff and excellent location. The breakfast each morning always provides a great start to the day.

Cons:

Minor point - The towel hooks can be put closer to the shower instead of 6ft away across the doorway.

2026-08-03 via Nuitee
Z
Zac couple au
10
2026-08-03 via Nuitee
N
Nachshon solo_traveller il
10
Great hotel, great location, great stuff
Pros:

central location, comfort room, very friendly and helpful stuff.

2026-08-03 via Nuitee
M
Moore solo_traveller au
10
great location and very welcoming
Pros:

great location easy to find. just up from car park facility

Cons:

The bar could have stayed open for the guest longer on Friday night seem to close early.

2026-08-02 via Nuitee
N
Nick couple au
8
2026-07-25 via Nuitee
A
Alexander solo_traveller au
8
2026-07-23 via Nuitee
C
chris solo_traveller au
8
2026-07-23 via Nuitee
J
June Aziz solo_traveller my
7
Overall Satisfied.
Pros:

Close to shops and amenities. Good service.

Cons:

I have to be a member to receive a toothbrush and paste , mineral water. Usually hotels already prepared the toiletries. No room sleepers and laundry bags, and fridge. Shower room has no door . The water spread down the bathroom door. I have to put a towel to protect the water from going down to the front door.

2026-07-21 via Nuitee
L
Luke couple au
9
Wonderful and helpful staff, with an incredible location opposite Flinders St Station and Degraves Lane next door. Would
Pros:

The location of DoubleTree by Hilton Melbourne separates it from its competitors. It is situated opposite Flinders St Station, which is very convenient. It’s also right next door to Degraves Lane, with all the food, coffee & treats you will need. The historic Block Arcade is also a really short walk from the hotel.

Cons:

I would love the fitness centre to be bigger. It is a small space, with two treadmills and strength and stretching areas. I’d also change out the pillows and switch to turn the bedside lamp on and off.

2026-07-21 via Nuitee
E
Ella couple au
8
2026-07-21 via Nuitee
J
Jillian solo_traveller au
8
Pros:

It was a great location, across the road from Flinders Street station. Short walk to everything

Cons:

I found the walls were very thin. I could hear the people in the room next door.
No view.
I got cold thru the night but no blanket in the room.
For an older couple the tv was difficult to work for us.

2026-07-20 via Nuitee
K
Kylie solo_traveller au
10
Friendly, welcoming, professional staff
Pros:

Central location and cleanliness

Cons:

Was all good

2026-07-20 via Nuitee