DoubleTree by Hilton Melbourne

Hotels
•
Doubletree by Hilton
8.5 (1955 reviews)
270 Flinders Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Room size issues
Mixed room quality
Inconsistent service

Categories

Cleanliness
7.89
Clean but some rooms show signs of wear.
Service
9.36
Hotel team was friendly and responsive to room changes.
Location
9.9
Central location with easy access to restaurants and attractions.
Room Quality
7.35
Mixed sentiments; some rooms lacked windows or were small.
Amenities
8.38
Modern amenities available, but some lacking in quality.
Value for Money
7.84
Disappointment due to room quality not matching price.
Food and Beverage
8.39
Breakfast options were good, but some found it lacking.
Overall Experience
8.86
Overall experience was positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Central Location in Melbourne CBD
Situated in the heart of Melbourne CBD, DoubleTree by Hilton Melbourne - Flinders Street offers convenience and comfort just steps away from popular attractions like Federation Square and City Circle Tram stop. Explore the city with ease!

Modern Rooms with Stunning Views
Relax in air-conditioned rooms equipped with work desks and scenic city or Yarra River views. Enjoy a cozy stay with tea/coffee making facilities at your fingertips.

Dining and Convenience
Indulge in modern Australian cuisine at The Lobby Restaurant or unwind with a drink at The Lobby Bar. With a 24-hour reception, concierge service, and tour desk available, your every need is catered to effortlessly.

Ready to experience the best of Melbourne? Book your stay at DoubleTree by Hilton Melbourne now!

Important information:

Please note that there is a 2% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs AUD 14.95 per 24 hours.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1955 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.86
P
Pip • couple • au
8
Pros:

The staff were excellent and very accommodating. The position was also ideal

2026-02-14 • via Nuitee
B
Ben • extended_group • au
5
Yeah, ok, but great breaky and location.
Pros:

The breakfast was amazing and is great for a hangover after a gig at a venue close by. The location is also great and the bed is always amazing.

Cons:

The room was freezing. So I turned the heating on and then the emergency speaker started making noises, loud and continual noises. I turned the climate control to freezing again and no noise. Tried this twice.

2026-02-13 • via Nuitee
M
Martyn • couple • au
8
Great location never any issues staying there and staff are all wonderful
Pros:

Close to train station and concert venues

Cons:

Rate was double the usual because of the tennis. $620 for a standard interior room

2026-02-13 • via Nuitee
M
Meg • couple • au
7
Easy, staff friendly and great location
Pros:

Great location. Staff were exceptional.

Cons:

My single bed was too soft and my back aching now. When I moved rooms for work, my king was great. Initially told I didn’t have a window. Didn’t see this anywhere. Then paid more for a window. That was a bit disappointing. Staff excellent.

2026-02-12 • via Nuitee
A
Astrid • family_with_children • au
9
I would happily comeback. It’s located on a prime spot in Melbourne. The staff are friendly and the beds are comfortable
Pros:

Perfect location! Minutes to Degraves st and opposite Flinders Station. You feel safe to walk back to the hotel at night time.

Cons:

It’s the little sister of Hilton. The budget version of Hilton hotel. We didn’t mind at all as the breakfast buffet is delish!

2026-02-11 • via Nuitee
L
Lisa • couple • au
10
2026-02-08 • via Nuitee
V
valentino • couple • it
9
2026-02-08 • via Nuitee
D
David • solo_traveller • au
8
2026-01-31 • via Nuitee
B
Brett • couple • au
9
2026-01-31 • via Nuitee
G
Glen • solo_traveller • au
7
2026-01-31 • via Nuitee
R
Rieko • solo_traveller • jp
8
快適でした
Pros:

清潔で、サービスも行き届いていた

Cons:

ハイフロア（シティービュー）を予約したが、限られたビューであった

2026-01-27 • via Nuitee
P
Peter • couple • au
9
2026-01-27 • via Nuitee
R
Robert • family_with_children • au
5
Really central location, but don't get caught out on the 'Hilton' idea, because it ain't.
Pros:

The DoubleTree by Hilton is a very central hotel. The location can't be faulted.

Cons:

Most of the rooms at the hotel have a view of a brick wall that is just 1200mm away. It is an utterly charmless hotel room experience.

2026-01-26 • via Nuitee
R
Rachel • couple • au
8
Nice hotel, nothing fancy but good location if you don’t want to be right in the middle of the city.
Pros:

Very friendly and helpful staff. Convenient parking at property. Room was clean but needed updating. Good location close to market for morning coffee and food.

Cons:

Room needed a bit of updating. Fixtures a bit worn.

2026-01-25 • via Nuitee
A
Anna • family_with_children • pl
9
2026-01-23 • via Nuitee
T
Tamara • couple • au
7
2026-01-23 • via Nuitee
L
Luke • couple • au
10
2026-01-22 • via Nuitee
A
ANTONAKIS • couple • cy
10
GREAT STAY
Pros:

LOCATION ROOM

2026-01-22 • via Nuitee
S
Stephen • couple • au
10
2026-01-22 • via Nuitee
D
Doreen • solo_traveller • au
10
Just what I needed for a short stay while working both days at a University.
Pros:

Efficient service, clean room, all necessary facilities.

2026-01-21 • via Nuitee