The Sebel Residences Melbourne Docklands Serviced Apartments

Hotels
The Sebel
7.8 (1502 reviews)
18 Aquitania Way, Docklands , Melbourne , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Pet friendly
Central location
Friendly staff
Cons:
Old furnishings
Noise issues
Poor check-in experience

Categories

Cleanliness
7.21
Some comments suggest issues with cleanliness, such as the sofa needing a clean.
Service
7.98
Mixed reviews on service, with some praising the staff while others reported poor check-in experiences.
Location
8.52
Location praised multiple times, with proximity to trams and local amenities highlighted.
Room Quality
7.47
Several complaints regarding room comfort and furnishings, with mentions of old decor.
Amenities
7.8
Amenities noted as reasonable, but some guests expressed desire for improvements.
Value for Money
7.46
Some guests felt the pricing did not align with the overall experience, particularly regarding service frequency.
Food and Beverage
8.01
Positive mentions about accessibility, especially regarding dog-friendly dining options.
Overall Experience
7.98
Overall experience is generally positive, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Waterfront Luxury Living at NewQuay
Located in Melbourne’s vibrant waterfront district of NewQuay, The Sebel Residences Melbourne Docklands Serviced Apartments offer a unique experience across 9 different buildings.

Modern Apartments with Bay Views
Enjoy self-catering apartments with private balconies and access to a fitness centre. Most rooms boast stunning bay views, providing a picturesque backdrop to your stay.

Convenient Amenities and Access
With fully equipped kitchens, laundry facilities, free cable TV, and complimentary City Circle Tram access to top attractions, your stay is designed for convenience and comfort.

Experience the best of Melbourne's waterfront living - book your stay at The Sebel Residences Melbourne Docklands Serviced Apartments now.

Important information:

Please note, there is a 1.5% credit card surcharge when using a credit card.
All the photos are display rooms only, and the actual room may vary when booking. Weekly housekeeping is the standard service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 40 per day.

Location

Guest Reviews

7.8
Based on 1502 reviews
Cleanliness: 7.21
Service: 7.98
Location: 8.52
Room Quality: 7.47
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
S
Samantha solo_traveller au
8
Pros:

Location as very quiet & easy for public transport

Cons:

The mattress on bed too hard & the apartment was the smallest one we've had as usually the apartments are very spacious

2026-06-05 via Nuitee
S
Shanna couple au
9
2026-06-04 via Nuitee
B
Belinda couple au
10
Great stay! Facilities and location were just great. Will definitely be back!
Pros:

Location was spot on for our stay. We attended an AFL game at Marvel as part of our stay in Melbourne. Was able to access trams to get around and also enjoyed walking around the area.

2026-06-02 via Nuitee
A
Alison couple au
8
2026-06-01 via Nuitee
V
Vicki couple au
8
2026-06-01 via Nuitee
C
Christine family_with_children au
9
We had an enjoyable stay in a comfy 2-bedroom, 2 bathroom apartment with everything supplied.
Pros:

The apartment was lovely, well equipped, comfortable beds, good view. We enjoyed our stay.

Cons:

Expensive parking, but probably to be expected in Melbourne.

2026-06-01 via Nuitee
R
Regan family_with_children au
10
Wonderful thank you!
Pros:

Loved the location! Felt safe with two young children! Perfect for walking hiking scooters and very easy access to lots of trams. Parklands, bike tracks, supermarket options and great food. Plus indoor play centres if wet weather.

Cons:

Location! New facilities with dishwasher and clothes washing when traveling with young kids.

2026-06-01 via Nuitee
L
Laurent solo_traveller au
8
Pros:

Service, location

Cons:

Found an used tissue on the floor behind a table

2026-05-31 via Nuitee
L
LIMO couple au
10
2026-05-31 via Nuitee
J
Jamie couple au
6
Pros:

Very central and good views, staff were incredible

Cons:

The tv in bedroom and living room kept cutting out, the wifi didn’t connect and one of the bedroom doors kept getting stuck

2026-05-31 via Nuitee
C
Clare couple au
10
Pros:

Great location

2026-05-31 via Nuitee
G
Glenn solo_traveller au
5
Pros:

Location was really good and staff were good

Cons:

We stayed here with our 2 kids who are under 3 years old, I asked for a 2 bedroom apartment which we got, however it had 4 sets of stairs going from room to room. When I asked for a baby gate for the stairs I was asked why I would need one. I told them stairs and my 1 year old won't mix, to which they said we don't have a baby gate just use your ironing board. It is a good room definitely for adults. But when I booked the room, and ordered a cot plus told them about both kids yet still got this room, it was disappointing.

2026-05-31 via Nuitee
A
acquaro couple au
5
It was nice for a short stay.
Pros:

It was close to the city

Cons:

That we had to pay so much for car parking. And it was very confusing to get to the car park. And the gates didn't open unless you got out to use the pass.

2026-05-30 via Nuitee
J
Joshi solo_traveller au
9
2026-05-30 via Nuitee
D
Donna solo_traveller au
10
2026-05-29 via Nuitee
D
Don couple au
9
Great location, but noise is unreal from the streets.
Pros:

Great location but noisy at night to be honest from the streets.

Cons:

The continual noise from the streets at night.

2026-05-28 via Nuitee
G
gresham couple au
8
A spacious, comfortable and quiet place to stay, with better than Hotel room facilities at a compara
Pros:

The Docklands location is hard to beat , with easy access to the many local facilities , sporting, culinary and cultural.
Away from much of the noise of CBD accommodation, while allowing simple walking or alternate transport methods to cover the short distancesto inner city venues.

Cons:

Although not a problem, some advance notification that the 'apartment ' rooms are in a separate but adjacent building would have saved some minor confusion.

2026-05-27 via Nuitee
C
Celeste couple au
10
2026-05-27 via Nuitee
M
Marie Denise solo_traveller au
9
Pros:

Great location
Good price

2026-05-26 via Nuitee
N
Nikhil couple au
9
2026-05-26 via Nuitee