The Sebel Residences Melbourne Docklands Serviced Apartments

Hotels
•
The Sebel
7.8 (1352 reviews)
18 Aquitania Way, Docklands , Melbourne , au

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Pet friendly
Central location
Friendly staff
Cons:
Old furnishings
Noise issues
Poor check-in experience

Categories

Cleanliness
7.21
Some comments suggest issues with cleanliness, such as the sofa needing a clean.
Service
7.98
Mixed reviews on service, with some praising the staff while others reported poor check-in experiences.
Location
8.52
Location praised multiple times, with proximity to trams and local amenities highlighted.
Room Quality
7.47
Several complaints regarding room comfort and furnishings, with mentions of old decor.
Amenities
7.8
Amenities noted as reasonable, but some guests expressed desire for improvements.
Value for Money
7.46
Some guests felt the pricing did not align with the overall experience, particularly regarding service frequency.
Food and Beverage
8.01
Positive mentions about accessibility, especially regarding dog-friendly dining options.
Overall Experience
7.98
Overall experience is generally positive, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Waterfront Luxury Living at NewQuay
Located in Melbourne’s vibrant waterfront district of NewQuay, The Sebel Residences Melbourne Docklands Serviced Apartments offer a unique experience across 9 different buildings.

Modern Apartments with Bay Views
Enjoy self-catering apartments with private balconies and access to a fitness centre. Most rooms boast stunning bay views, providing a picturesque backdrop to your stay.

Convenient Amenities and Access
With fully equipped kitchens, laundry facilities, free cable TV, and complimentary City Circle Tram access to top attractions, your stay is designed for convenience and comfort.

Experience the best of Melbourne's waterfront living - book your stay at The Sebel Residences Melbourne Docklands Serviced Apartments now.

Important information:

Please note, there is a 1.5% credit card surcharge when using a credit card.
All the photos are display rooms only, and the actual room may vary when booking. Weekly housekeeping is the standard service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 40 per day.

Location

Guest Reviews

7.8
Based on 1352 reviews
Cleanliness: 7.21
Service: 7.98
Location: 8.52
Room Quality: 7.47
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
M
Madeline • family_with_children • au
8
2026-02-12 • via Nuitee
S
Sharon • couple • au
10
Very welcoming staff so close to everything we needed ❤️
2026-02-12 • via Nuitee
L
Lorelle • couple • au
8
2026-02-10 • via Nuitee
R
Rhonda • couple • au
10
2026-02-09 • via Nuitee
J
Jenny • solo_traveller • au
8
Reception was lovely cafe was lovely
Pros:

Room where nice & large

Cons:

Lifts were confusing
3 different buildings
We were a group of 10 & were located in all different buildings

2026-02-09 • via Nuitee
D
Darwin • solo_traveller • nz
6
Pros:

Very central location in a nice area

Cons:

The apartment is smaller than it appears in the photos, but it was not too bad overall.

2026-01-31 • via Nuitee
L
Lynette • extended_group • au
8
A lovely quiet area to stay
Pros:

everything is conveniently nearby. Woolworths, IGA, free city tram, restaurants, ferry, cafe all within walking distance and a few minutes from the apartment. Very close to Marvel Stadium

2026-01-31 • via Nuitee
M
MARUYAMA • solo_traveller • jp
7
It was better if there’s salt and pepper.
Pros:

Location
Bed
Towels

Cons:

View from the Windows
Bathroom tub
Knives

2026-01-30 • via Nuitee
M
melissa • solo_traveller • au
7
2026-01-27 • via Nuitee
L
Lara • solo_traveller • au
6
2026-01-27 • via Nuitee
L
Louie • extended_group • au
2
Won’t be staying here again
Pros:

Nothing apart from shops close

Cons:

Car park, a lounge that accommodates 2 people , dusty, and the door didn’t shut properly

2026-01-27 • via Nuitee
K
Kim Hewitt • couple • au
9
We loved our 4 day stay at Docklands it had everythink
Pros:

Washing machine ,Kitchen

Cons:

corridor had a really bad smell

2026-01-27 • via Nuitee
K
Kim • solo_traveller • au
10
Pros:

Perfect location close to all shops & public transport

2026-01-27 • via Nuitee
S
Stuart • couple • au
3
Expensive, tiny, cramped, bond extortion.
Pros:

Not much 🤨

Cons:

Tiny tiny apartment.
Literally couldn’t swing a cat.
I could hardly traverse around the side of the bed to get to the bathroom.
Demanded $500 bond in case of damage to the property.
Well over a week later and they have yet to return the $500.
We cut our stay short and withdrew to stay at Ballarat.

2026-01-26 • via Nuitee
S
Scardigno • family_with_children • au
10
Pros:

The location and the apartment was great , very good in summer with the shade and trees

Cons:

Not enough staff working at front desk only 1 person

2026-01-26 • via Nuitee
D
Denise • couple • au
9
2026-01-25 • via Nuitee
C
Carla • family_with_children • au
8
Good location
Pros:

Close to the tram stop and in the free tram zone. Only a few stops into the city. The tram also went straight to Melbourne Park for the Australian Open which was the purpose of our stay.

Cons:

The apartment is very small. Very limited space to get around the bed.

2026-01-24 • via Nuitee
C
Christine • family_with_children • au
8
2026-01-22 • via Nuitee
C
Christine • family_with_children • au
8
2026-01-22 • via Nuitee
M
Monique • extended_group • au
8
Excellent overall with an issue sorted very quickly and efficiently.
Pros:

Very clean and spacious and great views.

Cons:

Outdoor pool wasn’t available to all apartments which was disappointing.

2026-01-21 • via Nuitee