Zaki Hotel Apartment

Hotels
7.7 (326 reviews)
Sur , Sur , om

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good value for price
Cons:
Cleanliness of common areas
Limited amenities in the kitchen

Categories

Cleanliness
6.69
Some reviews noted dirty common areas and issues with the kitchen cleanliness.
Service
8.66
Many reviews highlight friendly and accommodating staff.
Location
8.7
Convenient location with access to restaurants and city attractions.
Room Quality
7.65
Rooms were spacious and clean but some noted wear and tear.
Amenities
6.68
Limited kitchen items and some technological shortcomings were mentioned.
Value for Money
8.14
Good value for budget-conscious travelers according to various reviews.
Food and Beverage
7.19
Breakfast selection was limited but generally tasty.
Overall Experience
7.86
General sentiment indicates an acceptable stay with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 14:03

Property Description

Mountain Views and Modern Comforts

Luxurious Amenities
Experience air-conditioned units with a range of convenient features such as a safety deposit box, flat-screen TV, and walk-in shower. Enjoy soundproof rooms, plush bed linen, and towels for ultimate relaxation.

Delightful Dining Options
Indulge in a buffet breakfast offering local specialties, fresh pastries, and fruits. Take advantage of the on-site coffee shop, grocery delivery service, and packed lunches for your convenience.

Explore with Ease
Conveniently located near Sur Beach, Zaki Hotel Apartment offers sightseeing tours and is just a short distance from Al Hadd Fort.

Book now to enjoy a sustainable and comfortable stay at Zaki Hotel Apartment in Sur!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for OMR 5 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 5 years old and over stay for OMR 5 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 326 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 6.68
Value for Money: 8.14
Food and Beverage: 7.19
Overall Experience: 7.86
P
pascale72 • family_with_children • fr
8
Pros:

Petit dej correct , chambre spacieuse , calme

2026-01-24 • via Nuitee
B
Bernard • family_with_children • fr
8
2026-01-21 • via Nuitee
A
Amelia • couple • it
7
Pros:

Il prezzo molto conveniente per la sua posizione.
Stanze molto semplici e colazione essenziale totalmente in linea con il prezzo pagato.

2026-01-21 • via Nuitee
V
Viktar • solo_traveller • pl
9
2026-01-21 • via Nuitee
K
Katrin • couple • de
9
Empfehlenswert für 2 Tage Sur
Pros:

Großes, sauberes Zimmer mit guter Ausstattung und bequemem Bett. Gute Lage zur Stadtbesichtigung.

Cons:

Lärmbelästigung durch andere Gäste in einer Nacht.

2026-01-21 • via Nuitee
العامري • extended_group • om
10
ارتحنا كثيرا والفضل بعد الله تعالى لتعاون الموظف عبدالرحمن
Pros:

الموقع والموظف عبدالرحمن قمة في الأخلاق والنت قوي

Cons:

شاشات التلفاز معطلة

2026-01-20 • via Nuitee
M
MOHAMMED AHMED • family_with_children • au
10
Excellent
Pros:

Amazing

Cons:

Location, people , walk

2026-01-19 • via Nuitee
عاشق السفر • family_with_children • om
5
Pros:

الموقع جميل جدا وهادي

Cons:

الاسره غير مريحه والاثاث قديم جدا ويحتاج إلى تغير

2026-01-19 • via Nuitee
M
Mr.ALZADJALI • family_with_children • om
10
Pros:

شقه نظيفة

Cons:

عدم توفر محارم ورقيه

2026-01-18 • via Nuitee
Y
Younis • family_with_children • om
7
2026-01-18 • via Nuitee
J
Jan • couple • cz
7
Okay hotel for good money with some weird quirks
Pros:

Rooms were spacious, okay clean, beds were comfy and bathrooms also okay. Everything a bit worn out. Lobby is opulent and staff was really nice. Breakfast was not huge in selection but everything was really tasty. Non-sweeted yoghurt is a plus!

Positive side note: ZAKI restaurant on the other side of the building is definitely worth a visit. Great Indian food.

Cons:

Some important things are weirdly overlooked.

Common areas other then lobby (halls mostly) were dirty. Carpet in first floor hallway was really gross.

The second horrible thing is the internet. Wi-fi works, but so selectively (with 4 devices, we were not able to make all pages we want to load and it was super slow for every one). You are better off with your mobile data.

The key to our apartment worked sometimes and sometimes did not. The locks itself looked like they were downgraded from a key card system and portions were covered with black tape.

There’s a full kitchen, but literally nothing to cook with. Why is the kitchen even there, then?

7/10 is the right spot now - the basics work, you’ll have okay stay for your money and nothing’s going to bite you in the butt, but there is definitely a huge room for improvement.

2026-01-18 • via Nuitee
M
monique • couple • fr
9
prettig, aangenaam rustig schoon verblijf
Pros:

zeer vriendelijk personeel, mooie en schone ruime kamer, en een heerlijk restaurant er naast!
helemaal goed!

Cons:

niets eigenlijk

2026-01-18 • via Nuitee
K
Kumar • family_with_children • om
7
Pros:

Good location, spacious and clean rooms

Cons:

Breakfast was not upto the mark.

2026-01-18 • via Nuitee
B
Branislav • family_with_children • sk
4
Pros:

Aparmán bol priestranný, ale obstarožný.

Cons:

Veľmi skromné raňajky.(úbohé) ak očakávate čaj obyčajny čierny alebo zelený alebo bilinkový čaj a obyčajny keramický pohár, tak toho sa nedočkáte. Paradox je že na izbe máte aj keramický pohár aj čaj.

2026-01-17 • via Nuitee
علي مصبح • family_with_children • om
8
Pros:

ممتاز
والموقع مناسب

2026-01-16 • via Nuitee
N
Natalia • couple • pl
7
Pros:

Bardzo dobry stosunek jakości do ceny, dobra lokalizacja hotelu. Pyszne jedzenie w restauracji przyhotelowej.

Cons:

Brak naczyń w kuchni. Za oknem zaplecze hotelu, głośno i mocne zapachy po otwarciu okno . Słabe wykończenie wnętrz.

2026-01-16 • via Nuitee
B
Basim • extended_group • om
3
2026-01-16 • via Nuitee
S
Stefania • family_with_children • it
9
Pros:

Staff disponibile, ottimo ristorante annesso e colazione abbondante. Comodo per muoversi a piedi, con parcheggio annesso.

2026-01-15 • via Nuitee
J
Jacob • solo_traveller • au
10
Good Visit
Pros:

ROOM: Very comfortable, more than sufficient for my quick one night stay. The bed was good and the bathroom was clean.

STAFF: All very friendly, as was the norm throughout Oman.

LOCATION: Convenient, multiple restaurants nearby and just a short drive from the corniche.

2026-01-15 • via Nuitee
M
Mubarak • family_with_children • om
5
مسقط ، للمعبيلة
Pros:

نظافة المكان
الموقع ايضا جميل

Cons:

المكان يحتاج الى تطوير الاتي
لا يوجد طباخة
لا يوجد كواية
الغرفة ليست على حسب مواصفات الحجز ( يوجد غرفة واحدة ،مطبخ ، حمام ، صالة صغيرة ويوجد بها كنبة واحدة فقط مع تلفاز،

2026-01-15 • via Nuitee