Hôtel Chellal ďOuzoud

Hotels
8.2 (216 reviews)
Cascades D'Ouzoud , Ouzoud , ma

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Tour desk
Currency exchange
Coffee Shop on site
24-hour security
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location near waterfalls
Beautiful garden ambiance
Cons:
Breakfast quality issues
Service communication problems

Categories

Cleanliness
7.79
Several reviews mention cleanliness issues, such as lack of maintenance in the garden and complaints about the bathroom.
Service
8.46
Mixed feelings regarding service; some positive mentions, but significant concerns about communication and respect from the host.
Location
9.3
Consistently praised for its proximity to the waterfalls and beautiful surroundings.
Room Quality
8.25
Rooms described as decent but simple; some noise issues were noted.
Amenities
7.78
Limited amenities mentioned, with remarks about breakfast service and lack of clarity regarding parking.
Value for Money
8.74
Generally seen as good value despite some issues, particularly relating to service.
Food and Beverage
6.79
Significant complaints regarding the breakfast quality and service failures.
Overall Experience
8.46
Overall sentiment is positive, despite specific drawbacks in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 07:45

Property Description

Berber Décor and Scenic Views
Experience the charm of Berber décor at Hôtel Chellal Ouzoud, just a short walk from the stunning waterfalls. Enjoy the picturesque views of the countryside and mountains from your colorful room's window.

Relaxing Outdoor Spaces
Unwind in the furnished terrace or the garden's lounge area, perfect for soaking in the tranquil atmosphere. Indulge in local breakfast specialties on the terrace overlooking the panoramic scenery.

Local Cuisine and Convenient Location
Savor local delicacies at the on-site restaurant and cozy up by the fireplace in the lounge. With easy access to nearby attractions like Azilal and Bin El Ouidane, Hôtel Chellal Ouzoud offers a convenient stay with complimentary on-site parking.

Book your stay now at Hôtel Chellal Ouzoud for a delightful blend of culture, comfort, and natural beauty.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 1.50 per day.

Location

Guest Reviews

8.2
Based on 216 reviews
Cleanliness: 7.79
Service: 8.46
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 6.79
Overall Experience: 8.46
T
tom • solo_traveller • de
7
Pros:

winter, fresh snow in the mountains, lot o rain in ouzoud. water damaged some electrics somewhere - no hot water, no internet.
but - this little unluck was good healed by the friendly staff and, next morning, with a richly extended breakfast and nice talks in the sun.

2026-03-09 • via Nuitee
H
Hannelore • couple • be
10
Pros:

Authentieke, charmant goed gelegen en 's avonds toch rustig hotelletje.
Super lieve eigenaar met charisma.
Lekker verzorgd ontbijt.
Kortom : een aanrader voor wie het echte Marokko wil ervaren.

Cons:

Niets

2026-02-27 • via Nuitee
M
maia • family_with_children • ma
10
2026-02-12 • via Nuitee
I
Isabel • family_with_children • de
9
Pros:

Es war einfach, aber nett. Wir hatten das Zimmer 10 mit einem Doppel und einem Einzelbett. Das Bad war abgetrennt und sauber, das Frühstück gut. Sehr freundlicher Empfang und uns wurde mit dem Gepäck geholfen.Liegt direkt an dem Weg zum Wasserfall mit vielen Geschäften. Süßer Garten. Parkplatz nicht so einfach zu fi den, aber wir haben es auch geschafft. Viel Spaß!

Cons:

Alles war gut bis sehr gut.

2026-02-09 • via Nuitee
L
Louisa • solo_traveller • ch
10
2026-02-08 • via Nuitee
P
Paula • extended_group • ch
8
2026-01-19 • via Nuitee
O
Olyvan • solo_traveller • au
10
Pros:

The staff is really friendly, I had a good conversation with Mohamed 🙌
The room were clean with good heater during the winter, I also could park my motorcycle at the hostel court which I felt pretty safe thanks for that.
Breakfast also pretty good I needed that before heading the mountains either way the snow.
Will be back in the future
Stay safe!

Cons:

Nothing

2026-01-09 • via Nuitee
A
ali • solo_traveller • ma
7
2026-01-04 • via Nuitee
S
Saber • couple • ma
1
À fuir absolument
Pros:

Rien du tout

Cons:

Hôtel très sale. Siphon du lavabo HS, l’eau déborde dans la chambre. Chauffage en panne. Chambre non conforme à la réservation, très mal éclairée, lampe défectueuse.
Toilettes inutilisables (chasse d’eau HS) et absence de papier toilette.
Service inexistant, aucun accompagnement.
Supplément payé pour le petit-déjeuner, mais impossible d’y rester et de le consommer à cause de l’insalubrité des lieux, malgré l’option incluse.
Accès difficile.

2025-12-28 • via Nuitee
W
Wietse • couple • be
8
2025-12-25 • via Nuitee
L
López García • couple • es
10
2025-12-15 • via Nuitee
N
Nacer Eddine • couple • ma
1
Pros:

I only like the location

Cons:

I didn't like that there's no hot water at all and I was complaining many time they change my room but the same problem remains

2025-12-10 • via Nuitee
J
Joaquim • couple • pt
10
2025-12-02 • via Nuitee
S
Sonja • family_with_children • fi
9
Perfect ambience and location near the waterfalls. Beautiful garden, we loved our stay here.
Pros:

Location was amazing and property was very clean. The garden was lovely also in the evening with the lights.

Cons:

Breakfast was disappointing for everything else was so good. Cold bread, jam, butter and tea was not exactly a breakfast.

2025-11-18 • via Nuitee
L
Lallement • family_with_children • ca
6
Pros:

L emplacement ,la chambre

Cons:

La personne a l accueuil qu' on a eu l'impression de dérangé lors de notre arrivé..
Aucune info sur les heures de petits déjeuner,ni le code wifi..bref rien
Nous sommes parti a 8 h 15 le matin sans déjeuner..et en réveillant le veilleur de nuit....

2025-11-15 • via Nuitee
O
Olivier • solo_traveller • ch
8
Pros:

Liegt nah an den Wasserfällen, einfache Unterkunft, ruhig gelegen, war mit meinem Fahrrad, welches auch Platz gefunden hat

2025-11-15 • via Nuitee
J
Jeffrey • solo_traveller • nl
7
Leuke uitstraling..
Pros:

De uitstraling.

Cons:

Tegenvallen is een groot woord. Maar simpele dingen zoals waar kan er geparkeerd worden. Het ontbijt is inbegrepen maar tussen 7.30 en 8.00 uur was er niemand. Alles was gesloten. Communiceer en stem af met je gasten.

2025-11-13 • via Nuitee
Łukasz • couple • pl
6
2025-11-11 • via Nuitee
O
Olivier • family_with_children • fr
8
2025-10-31 • via Nuitee
P
Patricia • extended_group • ch
6
Pros:

Tolle Lage, nette Leute

Cons:

Sehr viele Katzen beim Frühstück die betteln, Personal hat abgemachtes Frühstück verschlafen

2025-10-29 • via Nuitee