Moment Chalet Hakuba

Hotels
8.8 (109 reviews)
3020-250 OAZA HOKUJO MURA Kitaazumi-gun , Hakuba , jp

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Ski storage
Non-smoking throughout
Contactless check-in/check-out
Ski storage
Free wired internet
See all facilities

Review Highlights

Pros:
Superb location
Superb staff

Categories

Cleanliness
8.69
Standard quality for this hotel tier.
Service
9.16
Superb staff interaction and assistance.
Location
9.2
Superb location.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.68
Standard quality for this hotel tier.
Value for Money
8.64
Superb value acknowledged in the headline.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
8.66
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:57

Property Description

Mountain Views and Family Rooms
Embrace stunning mountain views at Moment Chalet Hakuba. Enjoy the comfort of family rooms while being surrounded by tranquil garden and quiet street views.

Skiing Amenities
Take advantage of convenient skiing amenities offered at the property. From ski equipment rental to ski pass sales point and ski storage space, everything you need for a seamless skiing experience is provided.

Bar and Fireplace
Unwind at the on-site bar and cozy up by the outdoor fireplace at Moment Chalet Hakuba. Enjoy a relaxing evening after a day of exploring the nearby Tsugaike Kogen Ski Area.

To book your stay at Moment Chalet Hakuba and create unforgettable memories in Hakuba, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 109 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
K
Ken • solo_traveller • jp
10
清潔！
Pros:

清潔、室温もよく快適でした。立地もよく何処のスキー場にも近い

Cons:

朝食まぁ仕方ないですが、パンが好きであれば、まぁまぁかなと。

2026-03-25 • via Nuitee
Q
Qurratuaini • couple • bn
10
2026-03-25 • via Nuitee
あよな • couple • jp
5
2026-03-20 • via Nuitee
F
Finn • couple • au
8
Pros:

Nice host staff, clean and warm

Cons:

Photographs for the twin single option I booked showed an ensuite room.
The room given to us did not have an ensuite, instead a shared bathroom at the other end of the lodge.

2026-03-19 • via Nuitee
M
Matthew • couple • sg
8
2026-03-19 • via Nuitee
C
Chris • solo_traveller • au
5
Pros:

Nice common area.

Cons:

Very loud.
No Wifi in our room.

2026-03-17 • via Nuitee
L
Lachlan • couple • jp
6
2026-03-15 • via Nuitee
C
craig • couple • au
4
Very basic accommodation I would not stay again personally if you were just there to ski I am sure you would make it wor
Pros:

Location is good

Cons:

Very basic accommodation no ensuite or tv and my room was very small also no fridge and also a very basic breakfast

2026-03-14 • via Nuitee
W
WanYIng • extended_group • tw
9
Pros:

離巴士站票近，去雪場很方便，小幫手們也很親切

Cons:

早餐可以多樣化更好🤣

2026-03-14 • via Nuitee
J
Jorryn • extended_group • us
8
Pros:

The rooms were very nice and spacious. I also liked the common area and storage room for snow gear. The complementary breakfast was also good, and the location in relation to the ski resort I went to (Happo One) was really convenient.

2026-03-13 • via Nuitee
S
Sharimae Macey • couple • us
10
2026-03-03 • via Nuitee
C
Chatirot • couple • th
7
2026-03-02 • via Nuitee
C
CHENG • couple • cn
7
2026-03-02 • via Nuitee
M
Martineau • extended_group • au
10
2026-02-28 • via Nuitee
M
Martineau • extended_group • au
10
2026-02-28 • via Nuitee
D
David • couple • au
10
Amazing stay - highly recommend
Pros:

The staff were amazing! So accomodating

The place was cosy with a nice vibe
Super clean

Cons:

Loved it

2026-02-26 • via Nuitee
M
Murphy • extended_group • au
10
2026-02-22 • via Nuitee
C
Craig • solo_traveller • jp
9
Nice stay
Pros:

Good location. Good community

Cons:

A little dated

2026-02-13 • via Nuitee
B
Brown • extended_group • au
9
Pros:

Everything, Chris the owner is the biggest legend!

2026-02-08 • via Nuitee
T
Turpin • extended_group • au
10
2026-02-08 • via Nuitee