Merits Hotel Cameron Highlands

Hotels
8.3 (161 reviews)
26-G, Lorong Palas Horizon 2/3, kea farm, , Cameron Highlands , my

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Concierge service
Outdoor furniture
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good location for activities
Friendly staff
Cons:
Cleanliness issues with bed bugs
Service discrepancies
Parking fees

Categories

Cleanliness
7.69
Several reviews mentioned bed bugs and cleanliness issues.
Service
8.66
General kindness of the staff noted, despite some professionalism issues.
Location
8.7
Close to interesting places and good for easy parking.
Room Quality
8.15
Rooms are clean and modern but have some comfort issues.
Amenities
7.68
Basic amenities available, but issues like small dustbins and limited bathroom explanations.
Value for Money
8.64
Good price for a newer hotel option with some notable drawbacks.
Food and Beverage
8.69
No specific comments, assumed standard quality for this hotel tier.
Overall Experience
8.16
Mixed sentiments due to cleanliness issues but compensated by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:01

Property Description

Prime Location and Excellent Service
Merits Hotel Cameron Highlands, located in the heart of Cameron Highlands, offers free WiFi, concierge service, and spacious family rooms.

Comfortable Accommodation
Each room at the hotel is equipped with modern amenities including a desk, flat-screen TV, and a private bathroom. Guests will also enjoy the convenience of bed linen, towels, wardrobe, and a kettle in their rooms.

Convenient Access to Transportation
Located just 79 km from Sultan Azlan Shah Airport, the hotel provides easy access to and from the airport for a hassle-free travel experience.

To book your stay at Merits Hotel Cameron Highlands, visit our website or call us now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 161 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
S
Syasya couple my
8
All is good. My suggestion is maybe can provide microwave for guest to reheat their food.
Pros:

It’s located close to popular tourist attractions.

Cons:

None

2026-05-02 via Nuitee
A
Aina couple my
10
Pros:

Good room

2026-04-30 via Nuitee
L
Lisanne solo_traveller de
8
2026-04-30 via Nuitee
K
Kimie couple my
10
Pros:

hotel sangat bersih, staff sporting, mesra, mudah sangat berurusan, siapa2 nak cuti cameron cri lh hotel ni, bebas hantu

Cons:

Tiada kesalahan, semua terbaik,

2026-04-28 via Nuitee
N
Norlela solo_traveller my
7
2026-04-28 via Nuitee
N
NURSYAMIMI SYAZWANI couple my
9
Value for money
Pros:

trendy design, super clean and affordable price.

Cons:

no minibar and annoying isonic ads on tv

2026-04-28 via Nuitee
R
Razita solo_traveller my
10
2026-04-25 via Nuitee
S
Shi Hui couple my
7
Pros:

The location is quite strategic

Cons:

The surrounding is a bit noisy

2026-04-24 via Nuitee
F
Farz solo_traveller my
8
Kudos to the staff especially the receptionist!
Pros:

Place is clean and spacious. Great location and friendly staff. Receptionist demeanor is excellent!

Cons:

No fridge, no safe for valuables. The lift is not working so u need to get out of the main lobby and take a turn on the back of the hotel to reach the 3rd floor where we are staying. No A/C because they say in Cameron it is already cold but people who are astmatic and or has skin asthma that needs A/C is having problems and we don’t appreciate it. Please tell your customers in advance that there is no A/C.

2026-04-22 via Nuitee
R
Ruyi solo_traveller my
8
2026-04-22 via Nuitee
N
Norhayati solo_traveller my
7
2026-04-20 via Nuitee
M
Muhamad couple my
9
2026-04-19 via Nuitee
M
Mohd solo_traveller my
9
2026-04-19 via Nuitee
L
Lai Hock couple sg
9
Pros:

Location is good

2026-04-18 via Nuitee
H
Haifa extended_group my
10
2026-04-18 via Nuitee
N
nurul solo_traveller my
9
Pros:

I like

Cons:

I like

2026-04-17 via Nuitee
1
1001- IZHAM couple my
10
2026-04-16 via Nuitee
B
Binti Ahmad Zuki couple my
10
2026-04-16 via Nuitee
I
Ikmmah solo_traveller my
9
2026-04-15 via Nuitee
S
SHIMA MAHAMAD solo_traveller my
8
2026-04-14 via Nuitee