MyPond Stenden Hotel

Hotels
8.3 (1168 reviews)
33 van der Riet Street , Port Alfred , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Nice amenities
Clean rooms
Cons:
Cleanliness issues
Room issues

Categories

Cleanliness
7.63
Some cleanliness issues noted such as no daily sheet changes and dirty areas.
Service
9.1
Staff received consistent praise for being friendly and helpful.
Location
8.64
Location was generally appreciated, although access to plugs and other amenities was lacking.
Room Quality
7.59
Mixed reviews, with mentions of issues like no water and poorly fitted doors.
Amenities
8.12
Amenities like the pool and restaurant were praised, but some guests desired more options like a microwave.
Value for Money
8.08
General assertion of value, though critiques suggest areas for improvement.
Food and Beverage
8.63
Breakfast and dining received positive remarks, enhancing the overall experience.
Overall Experience
8.6
Overall experiences were largely positive despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:43

Property Description

Riverside Charm and Modern Comforts

Á la Carte Dining with a View: Indulge in South African cuisine with a modern twist at our riverside restaurant, offering picturesque views of the Kowie River.

Stylish Rooms with Amenities: Relax in rooms adorned in soothing shades of green and orange, equipped with flat-screen TVs, iPod docking stations, and complimentary WiFi. Enjoy the convenience of tea/coffee facilities and a fridge in every room.

Leisure Options Galore: Unwind by the plunge pool, explore the scenic river banks, or head to the nearby beach and golf course for outdoor fun.

Experience the perfect blend of relaxation and adventure at MyPond. Book your stay now for a memorable getaway.

Important information:

The government has decided not to relax travel rules in the country - no leisure travel will be allowed under "advanced lockdown Level 3.

Only business travelers can stay over in accommodations like hotels and guest houses as has been the case for some time. You are still only allowed "self-drive day trips and these may be only within your province of residence.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1168 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
H
Hlumela family_with_children za
8
Pros:

We come here every year and the service is always on point , keep it up

2026-03-14 via Nuitee
E
Ernest Mpendulo extended_group za
10
Great stay and very friendly and welcoming environment.
Pros:

Room was great and allowed us to relax and enjoy the atmosphere.

The breakfast was very good and tasty.

Cons:

The location was exceptional and the staff was very friendly and helpful.

2026-03-13 via Nuitee
H
Hurlne couple za
7
2026-03-12 via Nuitee
W
william couple za
10
2026-03-12 via Nuitee
G
Goniwe extended_group za
10
Excellent stay
Pros:

The views ,comfortability close to center but away from the noise. restaurant staff very friendly

Cons:

The breakfast had no options.
When you wanted to access the coffee machine area you had to walk upstairs and take the cup from the room.
Reception staff not giving enough /clear information
Not explaining fully about the facilities.

2026-03-10 via Nuitee
M
Megan solo_traveller sa
9
2026-03-09 via Nuitee
M
Mamohapi couple ls
10
It was splendid
Pros:

Location

Cons:

Nothing

2026-03-08 via Nuitee
B
Belinda family_with_children za
8
Pros:

Breakfast good, location good.

2026-03-07 via Nuitee
A
Agnes couple mz
9
2026-03-07 via Nuitee
K
Khanyisa Stengile family_with_children za
8
Pros:

Breakfast was a buffet but with lots of variety.

Cons:

N/A

2026-03-06 via Nuitee
C
Charlie extended_group za
10
2026-03-03 via Nuitee
M
Molefe couple za
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-02-25 via Nuitee
C
Casey solo_traveller za
9
2026-02-25 via Nuitee
N
Nandi couple za
8
2026-02-24 via Nuitee
E
Eloïse extended_group fr
2
Ne recommande pas du tout
Cons:

Je vous déconseille !
Les salles de bain, les chambres et l'hôtel en général étaient sales.
Des draps sales et des douches avec les joints noirs.

2026-02-23 via Nuitee
K
Karen solo_traveller za
8
Pros:

Staff very friendly and helpful

Cons:

A bit tired, needs a revamp. Needs more plugs

2026-02-14 via Nuitee
N
Nez extended_group za
6
All our activities were done. Great place to stay
Pros:

Breakfast was good. Food was great.

Cons:

We arrived late and weren't allowed to even bring our takeaways in. We had to eat our pizza standing outside

2026-02-14 via Nuitee
R
Rachel couple za
7
Nonetheless it was ok.
Pros:

Everything was ok,the staff too very friendly.

Cons:

Limited variety of types of alcohol and when you bring your own you can't chill outside with it.so basically you have to stay in your room.

2026-02-13 via Nuitee
S
Sandra couple za
8
Rooms were clean & comfortable. The staff were always friendly and helpful… willing to help with anything. We enjoye
2026-02-12 via Nuitee
B
Belinda family_with_children za
8
Very good, with excellent staff.
Pros:

The breakfast was average, but tasty. The staff were all good. Friendly and efficient. The rooms are average but comfortable, although the duvet cover was stained.

Cons:

The cleanliness of the linen.

2026-02-12 via Nuitee