Shenzhen Futian Huaqiangbei Pedestrian Street Atour Hotel

Hotels
8.6 (28 reviews)
Tower C, Shenfang Building, No. 100, Zhenhua Road , Shenzhen , cn

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Facilities

Air conditioning
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Emergency cord in bathroom
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Booking issues
Language barrier
Inconsistent cleanliness

Categories

Cleanliness
8.08
Clean, renewed, but issues with staff communication.
Service
8.85
Friendly staff, but some noted professionalism concerns.
Location
9.09
Excellent location for exploring nearby attractions.
Room Quality
8.54
Spacious rooms with great views.
Amenities
8.57
Offers complimentary snacks and breakfast included.
Value for Money
8.53
Good value for the services provided.
Food and Beverage
8.58
Decent breakfast included, positive feedback on welcome treats.
Overall Experience
8.55
Mixed experiences due to booking issues, but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:48

Property Description

Modern Accommodation with City Views
Explore Atour Hotel Shenzhen Huaqiangbei Commercial Center's contemporary rooms with city views. Enjoy free WiFi and convenient access to nearby attractions.

Comfortable Rooms with Essential Amenities
Relax in air-conditioned rooms equipped with flat-screen TVs, kettles, and free toiletries. Experience a restful stay with comfortable bedding and a dedicated workspace.

Convenient Location and Helpful Staff
Benefit from the hotel's proximity to key landmarks like Shenzhen Stadium and Civic Center Station. Experience excellent service from multilingual staff at the 24-hour front desk.

To secure your stay at Atour Hotel Shenzhen Huaqiangbei Commercial Center, book now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 28 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
T
tse • couple • hk
10
Pros:

前台川宇值得点赞，如果位置合适，一定要试试入住这一家酒店。办入住很快，我没有体验过胖东来的优质服务，但我感受到了亚朵的用心。每一位工作人员都很热情，服务到位，跟我出来旅游的父母非常满意。早餐很丰富，味道也赞！有下午茶、健身房、和机器人等等设施。整趟深圳之行因为选择了一个对的酒店而变得更美好！

Cons:

前台川宇值得点赞，如果位置合适，一定要试试入住这一家酒店。办入住很快，我没有体验过胖东来的优质服务，但我感受到了亚朵的用心。每一位工作人员都很热情，服务到位，跟我出来旅游的父母非常满意。早餐很丰富，味道也赞！有下午茶、健身房、和机器人等等设施。整趟深圳之行因为选择了一个对的酒店而变得更美好！

2026-02-14 • via Nuitee
A
Abdullah Mohammad • couple • gb
10
A great experience, staff extremely helpful
Pros:

Excellent room, very clean, staff friendly and helpful, cleaning staff extremely courteous, overall a very pleasant experience

Cons:

Poor Wi-Fi

2026-02-08 • via Nuitee
B
Boon Kiang • family_with_children • sg
10
Pros:

The subway is just opposite the hotel and hotel is already in Hua Qiang Bei

Cons:

If there were bigger rooms that could accomodate the whole family

2026-01-05 • via Nuitee
G
Giulia • extended_group • it
10
Pros:

Ottima posizione vicino al mercato dell'elettronica.
Stanza piccola ma molto bene distribuita.

2025-12-29 • via Nuitee
V
Véonique Hemet • couple • fr
1
Cons:

Notre réservation n'a pas été prise en compte car en fait il ne travaille pas avec Booking.
J'avais pourtant eu la confirmation de booking, vu des avis mais nan, pas de réservation enregistrée de leur côté.
N'étant en plus d'aucune aide, nous avons dû trouver un établissement en urgence.

2025-12-24 • via Nuitee
G
Gaultier • solo_traveller • fr
9
2025-12-08 • via Nuitee
A
Amani • solo_traveller • us
2
Pros:

Nothing, bad place, stay away

Cons:

The pictures of the place don’t match with building. They misrepresent with false picture. Also, the building far away from the road so taxi doesn’t go there. Forgot about the train as well. They lie very much everywhere on room size and location amenities. This is actually a low income housing building and these people using few rooms as hotel. Bad business, don’t book, you will regret. I did too and left next morning since I went there later at night.

2025-12-06 • via Nuitee
S
Siu-Ping • family_with_children • fr
5
Cons:

N’a pas reconnu notre réservation avec Booking on a dû payer 300 yuans de plus que prévu

2025-11-26 • via Nuitee
J
julie tseng • family_with_children • tw
10
2025-11-24 • via Nuitee
K
Karin • solo_traveller • jp
9
2025-11-19 • via Nuitee
S
Sophie • couple • gb
1
They did not have our booking! They say they have no partnership with booking.com
2025-11-17 • via Nuitee
S
saad • couple • ma
9
2025-11-02 • via Nuitee
G
GEORGE • family_with_children • gr
3
Black mail me if I want to stay with higher rate or find another hotel
Pros:

Location

Cons:

They did not accept my reservation with Booking and they charged me with higher fees

2025-10-31 • via Nuitee
I
Isabelle • solo_traveller • sg
9
2025-10-28 • via Nuitee
C
Connie • couple • my
9
2025-10-25 • via Nuitee
J
Juan Pablo • extended_group • cl
1
Pésima experiencia
Pros:

El hotel NO nos recibio. Indicaron en recepción que ya no trabajaban con Booking y por ende no existía nuestra reserva. Es algo inaceptable, ya que vengo de un viaje muy largo por trabajo y tuve que ir a otro hotel en búsqueda de una habitación, ya que tampoco tenían habitaciones dobles cómo había solicitado en mi reserva según lo que les pude entender (para intentar tomar una reserva en el lugar).

Booking todavía no me entrega una respuesta.

Cons:

Nadie en el hotel hablaba Inglés. Muy difícil la comunicación.

2025-10-19 • via Nuitee
R
ruben alejandro • couple • uy
10
2025-10-06 • via Nuitee
C
Choon • couple • my
8
2025-09-30 • via Nuitee
M
Mohammed • extended_group • sa
10
بيتي الثاني
Pros:

الهدوء والنظافة العاليه وحسن تعامل الموظفين .. وعندهم ضيافة طوال اليوم الحقيقة اشكر جميع موظفي الاستقبال وموظفي المسئولين عن ترتيب الغرف

Cons:

لاشي

2025-09-15 • via Nuitee
A
Artyom • extended_group • uz
10
Pros:

Расположение. Выбирали осознанно. Есть бесплатная прачечная. Завтрак и перекусы включены в стоимость

2025-09-14 • via Nuitee