Premier Luxury Mountain Resort

Hotels
8.4 (911 reviews)
Karamanitsa 11, Gramadeto Area , Bansko , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great spa facilities
Spacious rooms
Excellent location
Cons:
Poor service during check-in
Long waiting times for room

Categories

Cleanliness
8.11
Clean, but some areas need improvement based on feedback.
Service
7.08
Service was poor due to issues with room assignment and long waiting time.
Location
9.12
The hotel has an excellent location, ideal for family and leisure.
Room Quality
8.57
Rooms are spacious and well-maintained.
Amenities
9.1
Impressive amenities, especially the spa facilities.
Value for Money
8.06
Good value considering the offerings, despite service issues.
Food and Beverage
8.61
Quality dining options available.
Overall Experience
8.58
Overall a good experience, but with notable service disruptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:50

Property Description

Luxurious Mountain Retreat

Spacious Rooms and VIP Ski Pass
Experience comfort in our spacious rooms with wooden interiors and enjoy a VIP ski pass for quick access to the slopes.

Gourmet Dining and Vibrant Bar
Indulge in international buffet meals at Dionyssos Restaurant or modern cuisine at Amvrosia Butcher. Unwind at Nectar Bar with a variety of drinks and cocktails.

Wellness and Activities
Relax with spa treatments, swim in the indoor pool, or join fitness classes. Let your kids have fun at the animation-filled kids club. With 70 km of slopes, enjoy skiing and snowboarding. Plan activities with our reservation desk and benefit from free ski storage and shuttle service to the Gondola lift.

Book now for an unforgettable mountain getaway at Premier Luxury Mountain Resort!

Important information:

Please note that the credit card used for bookings must be presented upon check-in for verification purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 911 reviews
Cleanliness: 8.11
Service: 7.08
Location: 9.12
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
P
Popova • couple • bg
10
2026-10-31 • via Nuitee
L
Lotte Catharina • family_with_children • nl
7
2026-10-30 • via Nuitee
R
Rositsa • family_with_children • bg
10
2026-10-29 • via Nuitee
A
Altin Kaja • family_with_children • mk
10
2026-10-29 • via Nuitee
M
Mitka • extended_group • bg
10
Чудесно място за почивка. Бих се върнала отново с удоволствие!
Pros:

Всичко ми хареса! Апартамента беше голям с три тераси, топъл и много уютен. Останахме много доволни. Храната беше много вкусна, богата. Персонала много любезен, бързо обслужване на рецепция и в ресторанта. Препоръчвам хотела на мои приятели и мислим пак да отседнем отново. Много красиво място. Има голям паркинг за паркиране.

2026-10-29 • via Nuitee
H
Hüseyin • couple • tr
10
Herkese tavsiye edilir
Pros:

Havuzlar ve spa mükemmel

2026-10-28 • via Nuitee
Асенов • family_with_children • bg
10
Pros:

Светла и просторна стая с прекрасен изглед. Чудесни условия за СПА и невероятен външен басейн. Учтив и отзивчив персонал. Ще посетя отново задължително.

Cons:

Всичко беше чудесно.

2026-10-27 • via Nuitee
A
Aleksandra • family_with_children • bg
9
Pros:

The room was spacious and warm.
The outside pool area was great.
The breakfast had a good variety.
There are enough SPA facilities, so it never feels overcrowded.
The a-la-carte restaurant (Zenith) is a must-try. Book a table to make sure you're accommodated.
The personnel were friendly, kind and attentive.

2026-10-27 • via Nuitee
ΒΑΛΑΣΗΣ ΙΩΑΝΝΗΣ • family_with_children • gr
10
2026-10-27 • via Nuitee
D
Daniel Yordanov • couple • bg
10
Много приятно и на високо ниво
Pros:

Закуската и вечерята бяха много добри, храната беше вкусна и добре приготвена. Като цяло имаше голям избор и на закуска и на вечеря. Персонала беше любезен и отзивчив. Стаята беше чиста и голяма.

Cons:

В стаята нямаше диван.

2026-10-27 • via Nuitee
D
Denitsa • family_with_children • bg
10
Приятен престой, вкусна храна и отлични условия.
Pros:

Хотелът е разположен на спокойно място с красива гледка към Пирин, като същевременно осигурява удобен достъп до кабинковия лифт и централната част на града. А двата външни басейна предлагат възможност за избор според предпочитаната температура на водата. Красивата панорамна гледка и спокойната атмосфера допълват усещането за пълноценен релакс. Стаите са уютни и топли, придружени от богата закуска и красива гледка. С удоволствие бих се върнала отново.

Cons:

Нямам съществени забележки. Престоят ни беше много приятен и останахме доволни от цялостното преживяване.

2026-10-27 • via Nuitee
D
Dimitar • family_with_children • bg
10
Страхотна СПА почивка
Pros:

Закуската беше много разнообразна и вкусна. Продуктите бяха с високо качество. Страхотно СПА, външните басейни са супер.

Cons:

Всичко ми хареса.

2026-10-26 • via Nuitee
N
Nedelin Aleksandrov • family_with_children • bg
10
2026-10-26 • via Nuitee
Михаил • couple • bg
10
Just amazing!
Pros:

This is the best hotel I have stayed in the area. The Spa is amazing, better than most hotels I have stayed. Staff were very friendly. Would definitely be my go to hotel in Bansko.

2026-10-26 • via Nuitee
M
Marina • family_with_children • bg
10
2026-10-26 • via Nuitee
C
Cece • couple • mk
10
2026-10-26 • via Nuitee
S
Shurlani • couple • mk
9
Pros:

Everything was great at the restaurant thought just a little slow for the food but it was still managable

2026-10-26 • via Nuitee
S
Stefan • extended_group • bg
10
Excellent place for family and friends. I enjoyed it a lot and will definitely return❤️
Pros:

Everything is very organised and comfortable.

Cons:

Nothing at all.

2026-10-26 • via Nuitee
Наталия • family_with_children • bg
8
2026-10-26 • via Nuitee
D
Dushan • family_with_children • rs
10
Pros:

Everything was absolutely fantastic and magical!!

2026-10-25 • via Nuitee