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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Car hire
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Fishing nearby
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Horse riding nearby
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Swimming nearby
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Water sports equipment
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Bicycle-friendly property
Review Highlights
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Property Description
Luxurious Accommodation with Stunning Views
Jamaica Palace Hotel, situated overlooking Turtle Harbour, offers a luxurious experience with elegant rooms featuring seating areas and modern amenities. Each spacious air-conditioned room includes free WiFi, cable TV, and a private bathroom for your comfort.
Dining Options and Recreation
Indulge in a variety of culinary delights with à la carte or buffet meals at the hotel's two restaurants, or unwind at the poolside bar and grill. Take a dip in the outdoor pool or explore the art gallery on-site.
Convenience and Adventure
With a gift shop, tour desk, and attentive staff to assist with car rentals and excursion bookings, your stay is made convenient. Explore nearby attractions like Frenchman’s Cove Beach, Blue Lagoon, and Reach Falls for a truly memorable experience.
Book now for an unforgettable stay at Jamaica Palace Hotel!
Guests will be required to put a credit card on file for incidentals. This card will be pre-authorized for $50 per day.
Early check-in and late check-out its subject to availability and incurs an extra fee.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Breakfast was good but lack choices and portions were not enough
The cable TV stations were no good. We didn't have access to sports and news to include our local stations.
Nice property
AC was not working properly. Room has a musty odor. Shower access can be a trip hazard
Breakfast was good love the ackee and saltfish. Excellent view watching the sunset from the balcony. lovely grounds well kept and beautiful.
I didn't like the liver breakfast as much, could be a little more tasty.
It was very clean; breakfast was good; staff were really friendly; the location was fantastic. It was peaceful and serene
My bedroom was not dark enough at night.
everything was great 😊 thank
Jamaica Palace Hotel is a truly gorgeous place to stay in the pearl of Portland. Even though it was developed in the 70s-80s, the property is well maintained with relatively modern rooms and beautiful gardens. The breakfast was included in our stay and we enjoyed the choice between Jamaican and continental breakfasts. We had a car so it was very convenient to get around to sights in Portland and while it rained, it was convenient to eat in the onsite restaurant with its beautiful artwork.
For a parish where it rains the most in Jamaica, I was surprised by the lack of indoor activities made available at the hotel. It would be interesting if they offered some board games, and more communal spaces for guests other than the pool and lobby. Other than that, there were no suggestions for things to do in or around Portland or any tour information made available. I wonder about how the management treats the staff, they don't seem very motivated and service was inconsistent, sometimes they were friendly, sometimes we were served water and juice without asking and other times we waited ages and eventually had to ask.
It’s so beautiful friendly staff and great location
It was perfect!
The staff and breakfast.
The place is in need of fixing and modernizing. The overall property needs upkeeping while ensuring that the natural esthetics are maintained.
L’emplacement avec le bâtiment de l’hôtel dans son environnement.
L’indolence du personnel et l’agencement des chambres.
The staff was pleasant and helpful
There was no internet somedays and the tv/cable never worked. The bed was not very comfortable and there was a stained pillow they kept putting back on the bed.
The place was very clean and the staff was warm and friendly.
The location was great and the staff was friendly. Rooms were clean and place is beautiful.
Room was a bit small.
Comfortable beds, clean rooms. There were frequent route taxis passing in front of the hotel. They are like public transport. This made it very easy for us to travel to the beaches and the town center. Big room size.
I'm vegan, and they ensured the breakfast was tailored for me.
We needed to wait for 10mins for hot water after turning on the shower (in the end there was hot water though) .No gym. Checkout is 11am strict.
Excellent variety of local jamaican meals and continental
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