Jaffna Inn

Hotels
8.4 (42 reviews)
C Ponnampalam 2nd Lane Clock Tower Road , Jaffna , lk

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Express check-in/check-out
Fax/photocopying
Ironing service
Packed lunches
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Amazing staff
Perfect location
Exceptional food
Cons:
High room prices
No breakfast available

Categories

Cleanliness
7.86
The cleanliness was acceptable, but there were issues with the door lock.
Service
8.83
The staff were excellent and extremely helpful, providing warm hospitality.
Location
8.87
The location was perfect, offering convenience and tranquility.
Room Quality
7.82
Room quality was decent; however, the smaller size may not justify the higher price.
Amenities
8.35
Available amenities included coffee and tea anytime, which was appreciated.
Value for Money
8.31
Overall, an outstanding experience for the value provided.
Food and Beverage
8.86
The food made by Rohan, the chef, was exceptional, contributing to a memorable stay.
Overall Experience
8.33
A wonderful stay with precious human connections, highly recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:15

Property Description

Modern Comforts and Convenient Location
Jaffna Inn, nestled in the heart of Jaffna, offers a comfortable stay just minutes away from iconic landmarks like Jaffna Fort and Nallur Kandaswamy Temple. The 3-star hotel boasts air-conditioned rooms with free WiFi and a restaurant serving delectable dishes.

Amenities for a Relaxing Stay
Each room at Jaffna Inn is equipped with a flat-screen TV, kettle, and free toiletries for your convenience. Enjoy the convenience of room service, a 24-hour front desk, and a seating area to unwind after a day of exploration.

Business and Leisure Facilities
Whether you're traveling for business or leisure, Jaffna Inn has you covered with services like an ironing service and business facilities for your convenience. Explore the city's attractions with ease, as the hotel is situated near Jaffna Railway Station and Jaffna Public Library.

Book your stay at Jaffna Inn for a memorable experience in Jaffna!

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 42 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
J
Joseph couple ca
8
2026-01-31 via Nuitee
G
Gabriele extended_group at
7
2026-01-23 via Nuitee
J
Jenny family_with_children au
6
Challenging in some respects and fabulous in others
Pros:

Great location - close to the town centre. train station and tourist sites. It was great having a sitting room / seating area outside our room and we used it daily. The air conditioning was great and the bed comfortable and clean. The Jaffna Inn represents excellent value for money, has a lift which made getting luggage up and downstairs easy and the owner and manager were really helpful and kind.

Cons:

The dining room advertised on Booking.com was closed when we visited - we were told the chef had left. There were no tea/coffee and the jug on our floor could not be plugged into a Sri Lankan power point. Neither the sitting room area nor my room were cleaned during a stay of 4 days. I didn't have a towel rack or anywhere to hang clothing and I had a cold shower on 3 of the 4 nights I stayed - possibly because there was a master switch that I didn't know I had to turn on - I figured I must have inadvertently switched it on on the last night, Sometimes the staff member on duty spoke no English and I spoke no Tamil, so it was hard to communicate at times.

2026-01-19 via Nuitee
D
david couple gb
10
Great hotel near the bus station
Pros:

clean
comfy bed
staff that went above and beyond to help and guide.
good location

Cons:

nothing

2026-01-16 via Nuitee
K
Karl-Ernst solo_traveller de
9
Ruhig inmitten des Trubels
Pros:

Das sehr freundliche Personal. Der Chef spricht drei Sprachen, auch deutsch Wunderbar der Mensch, der für die Küche zuständig ist. Es macht ihm Freude, den Gästen zu servieren. Ausflug und Weiterreise wurden perfekt organisiert und schließlich: die Lage, im Zentrum und trotzdem völlig ruhig.

Cons:

Die Einrichtung des Zimmers war ein wenig spartanisch. Kein Stuhl, Ablagen und Haken im Bad wären zweckmäßig. Allerdings kann man vor den Zimmern schön und gepolstert sitzen.

2025-12-24 via Nuitee
C
Cong solo_traveller gb
9
Wonderful stay, amazing staff, food made with heart and love, precious human connections
Pros:

The food made by Rohan, the wonderful chef

Cons:

None

2025-12-19 via Nuitee
T
Thanesh couple ca
7
2025-09-08 via Nuitee
N
Nicole couple it
8
Perfect location
Pros:

The location was perfect. The room cleaned and the staff polite

2025-08-24 via Nuitee
R
Richard solo_traveller au
7
2025-08-21 via Nuitee
B
Beatrix couple at
8
Zentral und trotzdem ruhig
Pros:

Zentrale Lage, sauber, Kaffee und Tee jederzeit, heiße Dusche, Kühlschrank.

Cons:

Es gibt kein Frühstück, obwohl das beim Buchen angeboten wird. Das kleine Zimmer ist relativ teuer. Türschloss klemmte sehr.

2025-08-19 via Nuitee
J
janze family_with_children lk
8
Pros:

Location was excellent. very close to the jaffna town proper. yet it was nicely tucked away to be very quiet

2025-08-18 via Nuitee
J
JUSTIN family_with_children gb
10
Outstanding
Pros:

We had a great stay at this hotel. The location is perfect just a short walk to the town center, yet surprisingly quiet and peaceful. It offers the best of both worlds: convenience and tranquility.

The staff were excellent and extremely helpful, always ready to assist with a smile. Their warm hospitality really stood out and made the stay even more enjoyable.

In terms of value for money, it’s outstanding. The experience was honestly better than many of the top rated hotels in town, both in comfort and service.

Would definitely recommend and return!

Cons:

N/A

2025-08-08 via Nuitee
J
Janice couple au
9
2025-08-07 via Nuitee
C
Cássio solo traveller br
9
Helpful staff, cozy and comfortable bedrooms, really close to town. Great cost benefit
Pros:

The room was clean and cozy. The staff at the reception was super helpful. Also, I had to do some remote work and the WiFi was reliable and I could work comfortably.

Cons:

Nothing really

2025-05-01 via Nuitee
K
Karunarathne review category business travellers lk
9
Superb
2025-03-29 via Nuitee
G
Girishanthy review category business travellers us
9
Amazing gem in Jaffna
Pros:

The front desk manager was amazing to work with. He helped me in many ways than one can expect. He helped me with pick me set up, laundry etc. he was also very open changing my travel dates when my plans changed.

2025-02-26 via Nuitee
J
J.l. family with young children lk
8
This place can be recommended
Pros:

Good place to stay especially at close proximity to the Teaching Hospital Jaffna.

2025-01-15 via Nuitee
L
Lahiru solo traveller lk
10
Exceptional
2025-01-12 via Nuitee
P
Pierre solo traveller ch
5
To much expensive for nothing ...
2024-12-25 via Nuitee
S
Sumudu young couple au
9
Value for money and very good for service.
Pros:

Very comfortable. Value for money.

Cons:

Nil

2024-12-25 via Nuitee