Otoch Maya

Hotels
9 (3 reviews)
Carretera Costera del Golfo , Tesoco , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Guest rooms disinfected between stays
First aid kit available
Front desk (limited hours)
Free wired internet
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Review Highlights

Pros:
Clean and fresh rooms
Friendly and helpful staff
Cons:
No fridge available
Loud location due to busy road

Categories

Cleanliness
9.33
Very nice and clean rooms mentioned positively in reviews.
Service
9.3
Friendly staff and good support via WhatsApp.
Location
8.84
Loud due to busy road, but conveniently located.
Room Quality
8.79
Rooms are clean and fresh; however, mattress firmness may not suit everyone.
Amenities
8.32
Lacks certain amenities like a fridge and proper kitchen equipment.
Value for Money
9.28
Great value for a brand new hotel.
Food and Beverage
8.83
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.3
Overall positive experience highlighted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:13

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with modern amenities including free WiFi and a flat-screen TV.

Tranquil Garden Setting
Relax in our garden oasis, perfect for unwinding after a day of exploring nearby attractions like the Coba Ruins.

Multilingual Staff
Our friendly 24-hour front desk staff are fluent in English and Spanish, ensuring a seamless stay for all guests.

Ready to escape to Otoch Maya? Book now to secure your stay at our 4-star retreat in Tesoco!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 3 reviews
Cleanliness: 9.33
Service: 9.3
Location: 8.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
J
Jose Erick • couple • mx
10
Pros:

Un hotel muy bonito y cómodo! Tiene lugar para estacionamiento.

2026-03-11 • via Nuitee
S
Susanne Fieke • solo_traveller • nl
4
Hotel heeft potentie, maar valt tegen
Pros:

Personeel voldeed aan onze verzoeken.
Parkeren op oprit

Cons:

Warm water voor max 3 minuten...
Douchekop was aan vervanging toe en putje leegde niet
Geen schoonmaak tussen nachten
Slechts 1 handdoek in kamer
Nagenoeg geen ontvangst wifi op de kamer
Geen kopjes voor koffie

2026-02-12 • via Nuitee
P
Podwod • couple • nl
8
Pros:

It was exactly what we needed for a couple of days. Very nice and clean rooms. Friendly staff.

Cons:

Some chairs and a table outside were missing. Also our showerhead leaked, so that needs fixing. Besides this, nothing much to complain about :)

2026-01-02 • via Nuitee
F
František • solo_traveller • cz
9
It’s brand new, fresh and clean, great value for a few nights
Pros:

It’s a brand new hotel with amazing people - the receptionist doesn’t speak English but we managed it, also, you have a contact for English speaking host on WhatsApp all the time. We felt very welcomed. The room is clean and fresh, smart tv, amazing air conditioning - very quiet. But most importantly- finally a good pressure in shower!! We could finally take a proper shower after 3 weeks in Mexiko! (We had to ask for making the pressure higher through WhatsApp and they magically did it :))
Free parking, free cold drinking water.

Cons:

Topes (speed bump) right in front of the hotel. The hotel is next to 24/7 busy road, so it’s very loud because of it. Its a shame because without the tope it would be ok. I would try to invest in better sound isolation.
Also, the mattress is new, so it’s very hard - someone might like it.
There is no wardrobe or at least big shelf, so there’s no room to store your clothes. For a few nights it’s ok, but longer stay is impossible.
Also there’s no fridge.
The shared “kitchen” could be equipped. We definitely did miss a fridge, there could also be some plates and cutlery, even a cooker and basic cooking equipment would be nice.

2025-08-19 • via Nuitee